Wellness Experience Guide

Scandinave Spa Blue Mountain is looking for a Wellness Experience Guide who is passionate about wellness, relaxation, and creating memorable guest experiences.

As a Wellness Experience Guide, you will lead our complimentary Guided Thermal Journeys, helping guests embrace the Nordic thermal cycle through mindful relaxation and guided meditation. You will also play an important role in maintaining the peaceful atmosphere of the spa, providing thoughtful hospitality, and enhancing the overall guest experience.

What you will do:

• Lead Guided Thermal Journeys, guiding small groups through the three stages of the thermal cycle: Hot, Cold, and Relax.
• Facilitate relaxing sauna experiences, cold plunges, and guided meditation sessions that encourage mindfulness and personal renewal.
• Create a calm, welcoming, and inclusive environment where guests can experience the thermal cycle at their own comfort level.
• Engage with guests throughout the Thermal Journey, offering assistance, recommendations, and personalized hospitality.
• Promote and maintain spa etiquette, including silence and digital detox, to preserve a peaceful environment.
• Assist with cleanliness, organization, and overall presentation throughout the Thermal Journey.
• Support daily spa operations and perform additional Guest Services duties as required.
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What we offer:

• A friendly, positive, and tranquil team environment that allows each team member to excel and share their passion for hospitality and wellness.
• Complimentary employee and spouse access to the Thermal Journey.
• One complimentary Registered Massage treatment.
• Food and Beverage Discounts.
• Boutique Discounts.
• Employee rates for services.

Pay Rate: $23.00/hour

Requirements:

• Previous experience in hospitality, guest services, wellness, or a related field preferred.
• Experience leading guided meditation, mindfulness activities, or group experiences considered an asset.
• Excellent communication and interpersonal skills, with the confidence to lead small groups in a calm and engaging manner.
• A genuine passion for wellness, relaxation, and creating meaningful guest experiences.
• A professional, positive, and welcoming attitude.
• Self-motivated team player with strong initiative and attention to detail.
• Comfortable working independently in a guest-facing environment.
• First Aid and CPR certification required
• Willingness to complete training in guided meditation, thermal cycle facilitation, and spa safety procedures.
• Ability to stand and walk for extended periods, work outdoors in varying weather conditions, and lift up to 30 pounds.
• Flexibility to work mornings, evenings, weekends, and holidays.

Accommodations in compliance with the AODA are available upon request for candidates taking part in all aspects of the recruitment process. Requests can be emailed to hr@scandinaveblue.com

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