Spa Experience Agent (full-time)
- The Blue Mountains, ON, Canada
Salary: $20.05 - $25.88 / hr · Full-time
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Job details
- Pay
- Salary: $20.05 - $25.88 / hr
- Job type
- Full-time
- Working hours
- 40 hours per week
- Posting language
- English
- Posted
Original job description
Spa Experience Agent
Full-Time – 40 hours per week
Position Overview
The Spa Experience Agent is an essential member of the guest‑facing team at Scandinave Spa Blue Mountain. Agents ensure that all spa environments are clean, safe, well‑maintained, and guest‑ready at all times.
This role is responsible for delivering warm, friendly, and professional service while supporting guests throughout their thermal journey. Spa Experience Agents perform hands‑on operational tasks, uphold cleanliness standards, complete inspections, and support other departments to ensure a seamless and memorable guest experience.
Requirements:
- Previous experience in hospitality or customer service.
- Experience with pool systems, water treatment, or chemical testing is an asset (training provided).
- Excellent customer service, time‑management, and organizational skills.
- Ability to work both independently and as part of a team.
- Strong attention to detail and commitment to cleanliness and safety.
- Comfortable with fast‑paced, multi‑tasking work environments.
- Physically capable of lifting up to 30 lbs, walking long distances, bending, climbing, and working indoors/outdoors in all weather conditions.
- Flexibility to work mornings, evenings, weekends, and holidays.
Salary:
- Salary: $20.05 - $25.88 / hr
Benefits
- Health, Dental, Vision, Life, Disability, Travel Insurance, Virtual Health and Employee Assistance Plan (EAP)
- Paid sick days and personal days
- Ongoing complimentary access to the Thermal Journey for you and a guest
- Four complimentary vouchers for other guests each year
- One complimentary Registered Massage treatment
- Employee rates for massage services
- Food and Beverage Discounts
- Boutique Discounts
We would like to thank all applicants for their interest. Only those applicants considered to move forward in the recruitment process will be contacted.
As per the Accessibility for Ontarians with Disabilities Act, 2005 , should you require accommodations throughout the recruitment and selection process, please contact HR at 705-443-5919 or email at hr@scandinaveblue.com
#SSBM
More about this job
Responsibilities
The Spa Experience Agent ensures that all spa environments remain clean, safe, and guest-ready at all times. They provide professional service to guests throughout their thermal journey while performing operational tasks and supporting other departments.
Requirements
Candidates should have previous experience in hospitality or customer service and strong attention to detail. The role requires physical capability to lift up to 30 lbs and the flexibility to work mornings, evenings, weekends, and holidays.
Skills
- Customer service
- Hospitality
- Time management
- Organizational skills
- Attention to detail
- Cleanliness standards
- Safety compliance
- Multi-tasking
- Pool systems maintenance
- Water treatment
- Chemical testing
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Travel insurance
- Virtual health
- Employee assistance plan
- Paid sick days
- Paid personal days
- Complimentary thermal journey access
- Employee massage rates
- Food and beverage discounts
- Boutique discounts
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Customer Service & Support
- Trades
Keywords
- Hospitality
- Customer Service
- Spa Operations
- Facility Maintenance
- Water Treatment
- Chemical Testing
- Safety Standards
- Thermal Journey
- Operational Support
- Time Management
- Multi-tasking