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Added 1 min ago
NI
Child Care Manager
North Island Métis
Campbell River, BC
- Full-time
Reporting to the Executive Director, the Child Care Manager will be involved in the centre from its early development, helping to establish the programming, operations, relationships, and…
Added 1 min ago
UO
Undergraduate Admissions Coordinator
University of British Columbia
Vancouver, BC · UBCV | MacIsaac Health Building (GWHB)
- $5,027 to $5,413 CAD / month
- Full-time
The position reports to the Manager, Student Services and receives functional direction and operational supervision from the Associate Director, Undergraduate Program. Works in coordination…
Added 1 min ago
UO
Clinical Placement Operations Manager
University of British Columbia
Vancouver, BC · UBCV | Friedman Building (FRDM)
- $5,692.25 to $8,179.5 CAD / month
- Full-time
The Clinical Placement Operations Manager will manage the day-to-day operations of the clinical education portion of the MPT Program. The incumbent will ensure clinical placement…
Added 1 min ago
D
Manager, ESG Internal Controls Assessment
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
Reporting to the Director, Internal Control Assessments, you play a key role in implementing, coordinating and developing the internal control program for ESG disclosure. As Manager, ESG…
Added 1 min ago
TU
Clinical Placement Operations Manager
The University of British Columbia
Vancouver, BC
- $5,692.25 to $8,179.5 CAD / month
- Full-time
The Clinical Placement Operations Manager will manage the day-to-day operations of the clinical education portion of the MPT Program. The incumbent will ensure clinical placement…
Added 1 min ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Ottawa, ON
- Full-time
Act as the representative of the project director or project manager, within DCC delegated signing authority
Added 1 min ago
TU
HR Manager
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
The Human Resources Manager is responsible for managing the day-to-day human resources operations of the Department of Family Practice and ensuring effective, consistent, and compliant HR…
Added 1 min ago
TI
Go-to-Market (GTM) Growth Manager
TRSB Inc.
Montreal, QC
- Full-time
TRSB looking for a Go-to-Market (GTM) Growth Manager who can turn technology, data, content and creativity into demand.
Added 16 mins ago
PH
Patient Resident Care Manager - Older Adult Clinics (Centre for Healthy Aging) & Post-COVID Recovery Clinic
Providence Healthcare
Vancouver, BC
- Full-time
Reporting to the Program Director or Senior Manager, this key role provides:
Added 30 mins ago
IS
Project Manager
Information Services Corporation ISC
Regina, SK
- Full-time
We are seeking a Project Manager to lead project-based initiatives that help shape the future of our organization.
Added 30 mins ago
B
Senior Director, Learning & Development
BGBx
Canada
- Full-time
The Senior Director will serve as a strategic partner to leaders across the organization, translating business priorities into meaningful development opportunities for employees at every…
Added 30 mins ago
TU
Senior Program Assistant, Medical Education – Division of Neonatology
The University of British Columbia
Vancouver, BC
- $5,027 to $5,413 CAD / month
- Full-time
Reports jointly to the Director of the Fellowship Program and the Division Head. Receives operational direction from the Program Manager, Medical Education. The Business Manager, Division…
Added 30 mins ago
SC
Food Safety Program Manager
Sysco Canada Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Collaborates with Corporate Market Director, Food Safety to complete annual Food Safety Program reassessments; communicate and implement required changes with site's stakeholders and others…
Added 30 mins ago
D|
Manager, Brand Marketing Insights - The Ordinary - Global
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON
- Full-time
Reporting into the Director, Brand - Global of the Ordinary, the Manager, Brand Marketing Insights - The Ordinary - Global will serve as the strategic bridge between consumer understanding,…
Added 30 mins ago
S
Food Safety Program Manager
Sysco
Toronto, ON · Sysco Toronto
- Full-time
Collaborates with Corporate Market Director, Food Safety to complete annual Food Safety Program reassessments; communicate and implement required changes with site’s stakeholders and others…
Added 31 mins ago
SC
Food Safety Program Manager
Sysco Canada Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Collaborates with Corporate Market Director, Food Safety to complete annual Food Safety Program reassessments; communicate and implement required changes with site's stakeholders and others…
Added 31 mins ago
DC
Director, Indigenous Academic Initiatives
Douglas College
New Westminster, BC
- Full-time
Reporting to the Vice President, Academic and Provost, the Director, Indigenous Academic Initiatives, provides day-to-day and strategic leadership for Indigenization within the Academic…
Added 45 mins ago
ACCOUNT MANAGER - CONTRACT
Green Shield Canada
Toronto, ON
…join our Account Management Team on contract. Reporting to the Director of Account Management, this role is responsible for cultivating strong, long‑term relationships with Advisors and…
Added 45 mins ago
Clinical Operations Manager
Canadian Mental Health Association BC Division
Vancouver, BC
…Mood Clinical Care Network is an innovative new provincial program which aims to provide the right care at the right time to those with mood and/or anxiety disorders. Built on a stepped…
Added 1 hour ago
EP
Digital Marketing Lead
Earthscape Play
Remote, Canada
- $90,000 to $100,000 CAD / year
- Full-time
- Remote
…across our digital and customer touchpoints. Reporting to our Director, Marketing, and working closely with sales and cross-functional teams, you will set the digital and content plan,…
Added 1 hour ago
CB
Clinical Operations Manager
CMHA BC
Vancouver, BC
- Full-time
…Mood Clinical Care Network is an innovative new provincial program which aims to provide the right care at the right time to those with mood and/or anxiety disorders. Built on a stepped…
Added 1 hour ago
G
ACCOUNT MANAGER - CONTRACT
GreenShield
Toronto, ON
- $74,269 to $92,837 CAD / year
- Contract
…join our Account Management Team on contract. Reporting to the Director of Account Management, this role is responsible for cultivating strong, long‑term relationships with Advisors and…
Added 1 hour ago
P
Senior Manager - Construction Engineering & Methods
Pomerleau
Vancouver, BC
- Full-time
Under the supervision of the M&OP Director, the incumbent is responsible, for a given project, for overseeing the involvement of departmental resources during both the proposal and…
Added 1 hour ago
TG
Sales Account Manager
Tri-Mach Group (TMG)
Elmira, ON
- $65,000 to $72,000 CAD / year
- Full-time
We are seeking a highly skilled and experienced Sales Account manager to join our dynamic team. The Sales Account Manager is responsible for the management of sales and relationships with…
Added 1 hour ago
ML
General Accounting and Close Manager
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
…working for a Canadian-based public company. Reporting to the Director, Finance – Internal Reporting, you will play a key role in the day-to-day accounting and close activities, ensuring…

Scarborough Health Network

Manager, Access to Care

Toronto, ON, Canada
Scarborough, ON, Canada

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Job details

Pay: Job Number: JR107533 Job Title: Manager, Access to Care Union: Union: Job Category: Management Hospital Location: General Site Job Type: Permanent, Full time Number of Positions: 1 Minimum - Maximum Hourly Rate: $63.499 - $73.614 Hours: Days
Job type: Full-time
Apply by: Nov 29, 2026
Education: Bachelor’s degree
Experience: Minimum 5 years of experience in a healthcare leadership role with a focus on patient flow, bed management, or discharge planning.
Positions available: 1
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Number: JR107533 Job Title: Manager, Access to Care Union: Union: Job Category: Management Hospital Location: General Site Job Type: Permanent, Full time Number of Positions: 1 Minimum - Maximum Hourly Rate: $63.499 - $73.614 Hours: Days

Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the 2021 Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our leading edge work on Communities of Inclusion, Inclusion Calendar, Health Equity Certificate Program and much more. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023 – 2025 and Greater Toronto's Top Employers for 2026. Learn more at shn.ca

Job Description

Key Responsibilities

Reporting to the Director of Patient Flow, the Manager, Access to Care will directly manage and supervise site-based Bed Allocation staff, ensuring accountability and operational continuity. This role ensures efficient patient transitions, proactive capacity planning, and quality improvement in alignment with hospital and system-wide goals. The Manager, Access to Care will work closely with multidisciplinary teams, offering leadership to optimize bed management, discharge planning, and resource utilization while ensuring an exceptional patient care experience.

Leadership and Oversight

Provide leadership for patient flow operations at the assigned site.
Oversee daily Flow and Capacity Planning meetings and huddles to review capacity, expected discharges, and barriers.
Offer leadership and support to inpatient staff, working closely with Charge Nurses, Social Workers, and management.
Provide ongoing guidance to Bed Allocation team for safe, timely and appropriate patient placement.
Work collaboratively with staffing office to ensure safe staffing levels and appropriate capacity management.
Collaborate with physicians to facilitate early and proactive discharge planning and address patient placement challenges in real-time.
Provide leadership in resolving discharge delays by collaborating with stakeholders across the organization to proactively manage and create capacity.
Work closely with After-Hours Shift Managers to ensure smooth transitions between workday and after-hours operations.

Operational Coordination

Monitor and manage site capacity, ensuring timely placement of patients.
Coordinate repatriations and interfacility transfers to ensure timely and seamless patient transitions between facilities.
Collaborate with the Ministry of Health, Ontario Health Teams (OHT), and community resources to identify opportunities for partnerships and safe patient transitions that prioritize patient and family-centered care.
Identify and address barriers to discharge and flow in real time, escalating issues as required.

Quality Improvement and Operational Efficiency

Lead quality improvement initiatives related to patient flow and discharge processes.
Co-design and implement initiatives aimed at improving flow, reducing barriers, and optimizing operations.
Co-chair patient flow committees and lead workshops designed to enhance patient flow and operational efficiency.
Collaborate with teams to develop innovative solutions to recurring challenges and measure their impact.

Planning and Strategic Development

Develop and implement site-specific action plans to meet organizational flow and capacity targets.
Work with counterparts at other SHN sites to align on short- and long-term strategies for patient flow and capacity creation.
Analyzing and presenting data and trends to drive evidence-based decision-making and system improvements.

Collaboration and Communication

Act as the primary liaison between site operations and the corporate patient flow team.
Communicate plans, challenges, and updates effectively across all levels of staff.
Collaborate with community partners to ensure continuity of care for discharged patients.

Qualifications And Requirements

Bachelor’s Degree in Health Administration, Nursing, or a related field (required).
Master’s Degree in Health Administration, Business, or a related field (preferred).
Minimum 5 years of experience in a healthcare leadership role with a focus on patient flow, bed management, or discharge planning.
Proven ability to lead and manage multidisciplinary teams in a hospital setting.
Experience with quality improvement methodologies and co-designing initiatives with stakeholders.
Exceptional leadership, communication, and organizational skills.
Strong problem-solving abilities and strategic thinking.
Proficiency in using hospital information systems (e.g., EPIC, Meditech) and Microsoft Office Suite.
Demonstrated ability to work in a fast-paced and complex environment.

This opportunity is posted to support the recruitment of an existing vacant position.

Accommodation And Diversity Statement

Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike.

We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values.

We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

Learn more about our exciting opportunities by following SHNCareers on Instagram, Twitter, and Facebook.

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More about this job

Responsibilities

Lead site-based patient flow and bed allocation operations, including capacity planning, patient placement, discharge coordination, and transfers. Drive quality improvement and operational initiatives, analyze flow data, and collaborate with hospital teams, corporate partners, and community organizations to improve patient transitions and capacity.

Requirements

A bachelor’s degree in Health Administration, Nursing, or a related field is required; a master’s degree in a related field is preferred. Applicants need at least five years of healthcare leadership experience focused on patient flow, bed management, or discharge planning, along with multidisciplinary leadership, quality improvement, communication, problem-solving, and hospital information system skills.

Skills

Patient Flow Management
Bed Management
Capacity Planning
Discharge Planning
Patient Placement
Healthcare Operations
Multidisciplinary Team Leadership
Quality Improvement
Data Analysis
Strategic Planning
Stakeholder Collaboration
Interfacility Transfers
Problem-Solving
Communication
EPIC
Meditech

Visa sponsorship

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Keywords

Patient Flow
Bed Allocation
Bed Management
Capacity Planning
Discharge Planning
Patient Placement
Patient Transitions
Repatriations
Interfacility Transfers
Quality Improvement
Co-Design
Operational Efficiency
Evidence-Based Decision-Making
Multidisciplinary Teams
Hospital Operations
Staffing Coordination
Ontario Health Teams
Ministry of Health
Community Partnerships
EPIC
Meditech
Microsoft Office Suite

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