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Added 12 mins ago
PH
Mental Health Registered Nurse/Registered Psychiatric Nurse, new St. Paul's Hospital
Providence Healthcare
Vancouver, BC
- Other
…opportunity for RNs and RPNs to join our Acute Mental Health Program at a pivotal time and help shape how complex mental health care is delivered in purpose-built mental health care spaces,…
Added 12 mins ago
BF
Bilingual Talent Acquisition Co-Op
Burnbrae Farms
ON · Mississauga, ON
- Full-time
3rd or final year of university or college in an HR or Business program.
Added 12 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Day
Shoppers Drug Mart
Thunder Bay, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 12 mins ago
Visual Lead (Full - Time) - Oakridge Centre
ALO
Vancouver, BC
To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts, which may be…
Added 27 mins ago
SH
Clinical Coordinator AHF - Full Time
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
In collaboration with the Manager, Community Programs, the Clinical Coordinator supports staff education, clinical performance, quality improvement initiatives, accreditation readiness, and…
Added 27 mins ago
Project Manager
ERCO Worldwide
Saskatoon, SK
ERCO Worldwide is looking for a Project Manager to join our Saskatoon team! The Project Manager leads development and execution of projects to improve process safety, operations,…
Added 27 mins ago
R
Manager, Wholesale Financial Control
RBC
Toronto, ON
- Full-time
As a Manager, Wholesale Financial Control, you will be part of the Global Markets Finance team, covering RBC's Central Funding Group. This role creates a collaborative environment with…
Added 27 mins ago
R
Branch Manager, Bayview & Wellington Branch
RBC
Aurora, ON
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 27 mins ago
B
Senior Director, Learning & Development
BGBx
Canada
- Full-time
…opportunities for employees at every level. This role will oversee the full learning lifecycle, including needs assessment, program design, delivery, measurement, and continuous…
Added 27 mins ago
DC
Case Worker - HART Hub - Casual/On-call - Multiple Vacancies
Durham Community Health Centre
Whitby, ON
- Internship
Why Join Now: This is an exciting time to join DCHC as we advance an energizing path toward greater impact in local health care. Guided by our Strategic Plan, Theory of Change, brand,…
Added 27 mins ago
DC
Case Worker - HART Hub - Casual/On-call - Multiple Vacancies
Durham Community Health Centre
Oshawa, ON
- Internship
Why Join Now: This is an exciting time to join DCHC as we advance an energizing path toward greater impact in local health care. Guided by our Strategic Plan, Theory of Change, brand,…
Added 27 mins ago
DC
Case Worker - HART Hub - Full-time Contract - 2 Overnight Vacancies
Durham Community Health Centre
Whitby, ON
- Full-time
Employment Status: Full-time Contract - 2 Overnight Vacancies
Added 27 mins ago
DC
Case Worker - HART Hub - Full-time Contract - 1 Day Vacancy
Durham Community Health Centre
Oshawa, ON
- Full-time
Employment Status: Full-time Contract - 1 Day Vacancy
Added 27 mins ago
DC
Case Worker - HART Hub - Full-time Contract - 2 Overnight Vacancies
Durham Community Health Centre
Oshawa, ON
- Full-time
Employment Status: Full-time Contract - 2 Overnight Vacancies
Added 27 mins ago
DC
Case Worker - HART Hub - Full-time Contract - 1 Day Vacancy
Durham Community Health Centre
Whitby, ON
- Full-time
Employment Status: Full-time Contract - 1 Day Vacancy
Added 27 mins ago
DC
Case Worker - HART Hub Full-time Contract - 2 Evening Vacancies
Durham Community Health Centre
Whitby, ON
- Full-time
Employment Status: Full-time Contract - 1 Day Vacancy
Added 27 mins ago
PM
Health & Safety Administrator
Pitt Meadows Plumbing & Mechanical Systems
Maple Ridge, BC
- Full-time
Must be legally entitled to work full-time hours in Canada.
Added 27 mins ago
UO
Research Assistant-1
University of British Columbia
Vancouver, BC · PHC | BC Centre on Substance Use (BCCSU)
- $4,597.8 to $5,469.59 CAD / month
- Full-time
Screening titles and abstracts and reviewing full-text articles against established eligibility criteria
Added 27 mins ago
UO
Research Assistant-1
University of British Columbia
Vancouver, BC · PHC | BC Centre on Substance Use (BCCSU)
- Full-time
Screening titles and abstracts and reviewing full-text articles against established eligibility criteria
Added 27 mins ago
T
Cyber Security Intern/Co-op (Winter 2027)
TD
Mississauga, ON · Toronto, ON
- Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 27 mins ago
T
Personal Banking Associate Trainee
TD
AB
- Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 27 mins ago
T
Personal Banking Associate Trainee
TD
AB
- Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 27 mins ago
T
AVP, Technology Portfolio Management, Transaction Banking & Payments, TD Securities
TD
Toronto, ON
- Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 27 mins ago
SC
Community Connector & Community Learning Program Coordinator
Smithers Community Services Association
Smithers, BC
- Full-time
- Temporary
JOB TYPE: Temporary Full-Time (until June 2028)
Added 27 mins ago
DC
Case Worker - HART Hub Full-time Contract - 2 Evening Vacancies
Durham Community Health Centre
Oshawa, ON
- Full-time
Employment Status: Full-time Contract - 1 Day Vacancy

Scarborough Health Network

Manager, Access to Care

Toronto, ON, Canada
Scarborough, ON, Canada

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Job details

Pay: Job Number: JR107533 Job Title: Manager, Access to Care Union: Union: Job Category: Management Hospital Location: General Site Job Type: Permanent, Full time Number of Positions: 1 Minimum - Maximum Hourly Rate: $63.499 - $73.614 Hours: Days
Job type: Full-time
Apply by: Nov 29, 2026
Education: Bachelor’s degree
Experience: Minimum 5 years of experience in a healthcare leadership role with a focus on patient flow, bed management, or discharge planning.
Positions available: 1
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Number: JR107533 Job Title: Manager, Access to Care Union: Union: Job Category: Management Hospital Location: General Site Job Type: Permanent, Full time Number of Positions: 1 Minimum - Maximum Hourly Rate: $63.499 - $73.614 Hours: Days

Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the 2021 Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our leading edge work on Communities of Inclusion, Inclusion Calendar, Health Equity Certificate Program and much more. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023 – 2025 and Greater Toronto's Top Employers for 2026. Learn more at shn.ca

Job Description

Key Responsibilities

Reporting to the Director of Patient Flow, the Manager, Access to Care will directly manage and supervise site-based Bed Allocation staff, ensuring accountability and operational continuity. This role ensures efficient patient transitions, proactive capacity planning, and quality improvement in alignment with hospital and system-wide goals. The Manager, Access to Care will work closely with multidisciplinary teams, offering leadership to optimize bed management, discharge planning, and resource utilization while ensuring an exceptional patient care experience.

Leadership and Oversight

Provide leadership for patient flow operations at the assigned site.
Oversee daily Flow and Capacity Planning meetings and huddles to review capacity, expected discharges, and barriers.
Offer leadership and support to inpatient staff, working closely with Charge Nurses, Social Workers, and management.
Provide ongoing guidance to Bed Allocation team for safe, timely and appropriate patient placement.
Work collaboratively with staffing office to ensure safe staffing levels and appropriate capacity management.
Collaborate with physicians to facilitate early and proactive discharge planning and address patient placement challenges in real-time.
Provide leadership in resolving discharge delays by collaborating with stakeholders across the organization to proactively manage and create capacity.
Work closely with After-Hours Shift Managers to ensure smooth transitions between workday and after-hours operations.

Operational Coordination

Monitor and manage site capacity, ensuring timely placement of patients.
Coordinate repatriations and interfacility transfers to ensure timely and seamless patient transitions between facilities.
Collaborate with the Ministry of Health, Ontario Health Teams (OHT), and community resources to identify opportunities for partnerships and safe patient transitions that prioritize patient and family-centered care.
Identify and address barriers to discharge and flow in real time, escalating issues as required.

Quality Improvement and Operational Efficiency

Lead quality improvement initiatives related to patient flow and discharge processes.
Co-design and implement initiatives aimed at improving flow, reducing barriers, and optimizing operations.
Co-chair patient flow committees and lead workshops designed to enhance patient flow and operational efficiency.
Collaborate with teams to develop innovative solutions to recurring challenges and measure their impact.

Planning and Strategic Development

Develop and implement site-specific action plans to meet organizational flow and capacity targets.
Work with counterparts at other SHN sites to align on short- and long-term strategies for patient flow and capacity creation.
Analyzing and presenting data and trends to drive evidence-based decision-making and system improvements.

Collaboration and Communication

Act as the primary liaison between site operations and the corporate patient flow team.
Communicate plans, challenges, and updates effectively across all levels of staff.
Collaborate with community partners to ensure continuity of care for discharged patients.

Qualifications And Requirements

Bachelor’s Degree in Health Administration, Nursing, or a related field (required).
Master’s Degree in Health Administration, Business, or a related field (preferred).
Minimum 5 years of experience in a healthcare leadership role with a focus on patient flow, bed management, or discharge planning.
Proven ability to lead and manage multidisciplinary teams in a hospital setting.
Experience with quality improvement methodologies and co-designing initiatives with stakeholders.
Exceptional leadership, communication, and organizational skills.
Strong problem-solving abilities and strategic thinking.
Proficiency in using hospital information systems (e.g., EPIC, Meditech) and Microsoft Office Suite.
Demonstrated ability to work in a fast-paced and complex environment.

This opportunity is posted to support the recruitment of an existing vacant position.

Accommodation And Diversity Statement

Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike.

We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values.

We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

Learn more about our exciting opportunities by following SHNCareers on Instagram, Twitter, and Facebook.

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More about this job

Responsibilities

Lead site-based patient flow and bed allocation operations, including capacity planning, patient placement, discharge coordination, and transfers. Drive quality improvement and operational initiatives, analyze flow data, and collaborate with hospital teams, corporate partners, and community organizations to improve patient transitions and capacity.

Requirements

A bachelor’s degree in Health Administration, Nursing, or a related field is required; a master’s degree in a related field is preferred. Applicants need at least five years of healthcare leadership experience focused on patient flow, bed management, or discharge planning, along with multidisciplinary leadership, quality improvement, communication, problem-solving, and hospital information system skills.

Skills

Patient Flow Management
Bed Management
Capacity Planning
Discharge Planning
Patient Placement
Healthcare Operations
Multidisciplinary Team Leadership
Quality Improvement
Data Analysis
Strategic Planning
Stakeholder Collaboration
Interfacility Transfers
Problem-Solving
Communication
EPIC
Meditech

Visa sponsorship

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Keywords

Patient Flow
Bed Allocation
Bed Management
Capacity Planning
Discharge Planning
Patient Placement
Patient Transitions
Repatriations
Interfacility Transfers
Quality Improvement
Co-Design
Operational Efficiency
Evidence-Based Decision-Making
Multidisciplinary Teams
Hospital Operations
Staffing Coordination
Ontario Health Teams
Ministry of Health
Community Partnerships
EPIC
Meditech
Microsoft Office Suite

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