Jobs in Canada

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Added 4 hours ago
Program Manager
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
We are looking for a Program Manager within the Technology Project Management Office.
Added 6 hours ago
SH
Learning Solutions Specialist - Hybrid (Ontario)
Sentrex Health Solutions
Markham, ON
- Full-time
Design, develop and facilitate training sessions that support the PSP workforce including but not limited to: Case Managers, Administrative Assistants, Supervisors, Program Managers and…
Added 7 hours ago
D
Practice Leader, Management support and expertise support
Desjardins
Montreal, QC · Levis, QC · Complexe Desjardins Montréal
- Full-time
As practice leader, you support your unit’s manager by providing subject matter expertise to practitioners. You coordinate and mentor a group of highly experienced professionals and assist…
Added 9 hours ago
LC
Case Manager, Psychogeriatric_FT-Perm
LOFT Community Services
Bradford West Gwillimbury, ON
- $57,007 to $71,647 CAD / year
- Full-time
As a Case Manager, Psychogeriatric, you will be part of a team that co-ordinates a support network and linkages for older adult and seniors with serious mental illness and other challenges…
Added 17 hours ago
SH
Global Care Navigator, Canada (French-Speaking)
Spring Health
Remote, Canada
- $72,800 to $83,720 CAD / year
- Full-time
- Remote
…delivering a high-quality experience. This role will report to the Manager of the Global Team in Clinical Operations. Flexibility required to work on at least 3 holidays per year. The…
Added 22 hours ago
TC
HR Business Partner Manager, Distribution Center
TJX Canada – Winners, Marshalls, HomeSense
Delta, BC
- $89,208 to $135,086.4 CAD / year
- Full-time
We’re looking for a HR Business Partner Manager, Distribution Center to play a pivotal role in shaping the people strategy across our distribution network. In this highly visible leadership…
Added 23 hours ago
S
Access & Reimbursement Manager (Indiana)
Stratis
Field, BC
- Full-time
Ability to travel 3-4 days a week, with overnights and flights (as needed), must reside within the territory
Added 23 hours ago
FC
Capacity Planning Manager PMO
Fidelity Canada
Mississauga, ON
- Full-time
…The PMO is engaged in all phases of delivery, from business case creation, vendor/procurement, planning, and project…
Added 1 day ago
EG
Office Administrator/Scale Operator
Emterra Group
Niagara Falls, ON
- Full-time
Scaling inbound and outbound trucks using Scale Manager software.
Added 1 day ago
TT
HR Business Partner Manager, Distribution Center
The TJX Companies, Inc.
Delta, BC · CAN TJX Canada Distribution Centre Churchill Street
- $89,208 to $135,086.4 CAD / year
- Full-time
We’re looking for a HR Business Partner Manager, Distribution Center to play a pivotal role in shaping the people strategy across our distribution network. In this highly visible leadership…
Added 1 day ago
A
Strategic Pricing Manager
AbbVie
Montreal, QC
- Full-time
The Strategic Pricing Manager is the Pricing lead for one or more assigned therapeutic areas (TAs), responsible for developing and executing pricing strategy across the product lifecycle,…
Added 1 day ago
A
People & Culture Generalist
Arrow
Guelph, ON
- Full-time
Must possess strong human relations and communication skills, along with organizational planning and personal computer proficiency
Added 1 day ago
DS
Senior Investment Analyst
DeeCon Service
Toronto, ON
- Full-time
3+ years in equity research, investment banking, consulting, PE/VC, or a front-office role at a brokerage or wealth manager.
Added 1 day ago
ASSOCIATE ONE POINT PATIENT CARE SPECIALIST
Green Shield Canada
Canada
Must have a valid driver’s license and possess a car
Added 1 day ago
KD
Associate Brand Manager
Keurig Dr Pepper Canada
Mississauga, ON
- $78,300 to $95,000 CAD / year
- Full-time
Keurig Dr Pepper (KDP) is seeking a dynamic and results-driven Associate Brand Manager to join the Dr Pepper, Crush, and Schweppes brand team in Canada. The successful candidate will be…
Added 1 day ago
KD
Associate Brand Manager
Keurig Dr Pepper
Mississauga, ON
- $78,300 to $95,000 CAD / year
- Full-time
Keurig Dr Pepper (KDP) is seeking a dynamic and results-driven Associate Brand Manager to join the Dr Pepper, Crush, and Schweppes brand team in Canada. The successful candidate will be…
Added 1 day ago
CL
Solutions Architect - Enterprise Content Management (ECM)
Canada Life
London, ON
- Full-time
Strong understanding of: Content Management, Workflow and Case Management, Business Process Automation, Document Management, Records Management, Document Composition, Knowledge Management
Added 1 day ago
S
Case Manager (Kelowna) - Full-Time, Permanent
Strive
Kelowna, BC
- Full-time
An exciting opportunity exists for the right individual to work as Assisted Independent Living Case Manager. The successful candidate will be joining a progressive non-profit organization…
Added 1 day ago
SD
Patient Care Specialist-1
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
Manager/Field Case Manager for a designated territory, dependent on the program. The superior
Added 2 days ago
SD
Specialist, Bilingual Patient Care
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
…work collaboratively with other Patient Care Specialists and a Case Manager/Field Case Manager for a designated territory, dependent on the program. The superior end to end support provided…
Added 2 days ago
CF
Manager, AML Compliance
CI Financial
Toronto, ON
- Full-time
This role follows our in‑office work model and requires employees to be onsite four days per week to support collaboration and business needs
Added 2 days ago
B
Treasury & Payment Solutions Strategy Internship, Summer 2027 (4 months)
BMO
Toronto, ON · FCP
- Full-time
Assist in the development of business case and scope opportunities through robust data analysis
Added 2 days ago
BC
Team Lead, Finance Effectiveness & Transformation
BDO Canada
Toronto, ON
- Full-time
…milestones, and budget-to-actual performance while providing the Manager with timely visibility into risks, issues, dependencies, decisions, and potential scope…
Added 2 days ago
B
Senior Facilitator
BMO
Toronto, ON · FCP
- Full-time
Added 2 days ago
SE
Senior Product Owner - EV Charging Solutions
Schneider Electric
Richmond, BC
- $114,750 to $162,000 CAD / year
- Full-time
In this role, you'll shape products from the earliest stages of market discovery, product definition, and business case development through hardware and software engineering, certification,…

Schneider Electric

Technical Expert L3 - Customer Care

Richmond, BC, Canada

$75,200 to $112,800 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $75,200 to $112,800 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 10, 2026

Original job description

Join our Technical Customer Care team as a trusted technical advisor, helping turn complex customer challenges into practical solutions. When an issue goes beyond the scope of Level 1 or Level 2 support, you will bring the technical expertise needed to help teams understand the problem, identify its root cause, and determine the appropriate path forward.

As a Level 3 Service Expert, you will investigate issues involving solar, electric vehicle charging, home automation, and energy management systems. You will collaborate with technicians, service providers, installers, Quality, and Sustaining Engineering, providing guidance remotely and, when needed, in the field.

Your impact will extend beyond resolving individual cases. By sharing your knowledge, developing technical training, and bringing insights from the field back to our product and engineering teams, you will help strengthen our service capabilities, improve our products, and enable teams across countries to support their customers more effectively.

What You'll Be Doing

Provide guidance on complex matters involving solar, electric vehicle charging, home automation, and energy management systems.
Help Level 1 and Level 2 technicians, service providers, and installers troubleshoot problems, identify root causes, and determine appropriate solutions
Collaborate with the global Level 3 Service Expert group, Quality, and Level 4 Sustaining Engineering to investigate product failures and establish next steps.
Use available service tools to assist colleagues remotely and, when needed, travel to the field for more in-depth investigations.
Develop and deliver technical and installation training to build the knowledge and capabilities of internal colleagues and regional partners.
Share field insights and recurring concerns with product, service, and development functions to improve existing offers and inform future ones.
Contribute to service plans, operating processes, and continuous improvement initiatives, while ensuring timely follow-up until assigned cases are resolved.

What You Bring

A degree in electrical engineering, electrical engineering technology, or a related technical field, or equivalent practical experience.
Hands-on experience with electrical systems or products involving EV charging, solar energy, batteries, power electronics, energy management, or a closely related technology.
Experience supporting customers, technicians, or internal service teams in a technical environment.
Strong analytical and troubleshooting skills, with the ability to investigate beyond standard procedures, identify missing information, and isolate potential causes.
A solid understanding of how hardware, software, and connected systems interact.
The ability to turn complex or incomplete information into a clear technical assessment and actionable next steps.
Strong communication and interpersonal skills, with the ability to explain technical information clearly to support teams, installers, customers, and engineers.
The ability to build trusted relationships and collaborate effectively across service, quality, product, and engineering teams.
A customer-focused and solutions-oriented approach, including the ability to navigate sensitive situations and communicate technical realities clearly.
Curiosity and learning agility, with the ability to quickly develop knowledge across multiple products and technologies.
The ability to work independently, manage competing priorities, and maintain ownership of technical cases through resolution.

We recognize that skills and competencies can be developed through a variety of experiences, both professional and personal. Even if you don’t meet every single requirement listed, we still encourage you to apply. Your unique background and perspective could be exactly what we’re looking for.

This job posting represents an active opportunity within our team. All applications are reviewed directly by our recruitment professionals, and no AI is used in the screening or selection process.

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

The expected pay range is CAD 75,200 - CAD 112,800 per year. This pay range includes base pay and short-term incentives. For Ontario applicants, this posting complies with provincial law which does not require disclosure of the pay range. Inquiries regarding the pay range can be directed to the recruiting / hiring manager.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team*:

Care for yourself and your family. We ensure you feel secure with benefits that help you and your family thrive: insurance coverage for health, inclusive of medical, dental, vision, basic life, accident, and disability insurance; Wellness Wallet (reimbursement for medical / wellbeing expenses); telemedicine program; 13 paid holidays annually; up to 19 days paid time off in first year; paid family leaves; parental and care leave; Recharge Break (savings plan for a future paid leave of absence); employee assistant program with mental, family, and legal counselling and flexible work arrangements.

Invest and plan your future. We help you plan and invest for the future with competitive pay and programs: base salary; incentive plans; employee share ownership plan; retirement plan with employer pension match.

Grow your skills and career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow.

Team up in the workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program (including service anniversary), sharing your voice in our engagement survey, and fostering an inclusive, caring workplace.

Support your community. We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation, and initiatives that support youth education.

Participation and coverage levels for specific benefit programs are determined based on employment status (e.g., full-time, part-time, temporary, or fixed-term) and are subject to applicable plan terms, conditions, and eligibility waiting periods.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€40 billion global revenue

+9% organic growth

150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide Level 3 technical guidance on complex issues involving solar, EV charging, home automation, and energy management systems, investigating failures and supporting teams remotely or in the field. Develop and deliver training, share field insights with product and engineering teams, and contribute to service processes and continuous improvement through case resolution.

Requirements

A degree in electrical engineering, electrical engineering technology, or a related technical field - or equivalent practical experience - is required, along with hands-on experience with electrical or energy-related products. Candidates should have strong troubleshooting, analytical, communication, and collaboration skills, and be able to manage technical cases independently through resolution.

Skills

Technical Troubleshooting
Root Cause Analysis
Electrical Systems
Solar Energy
Electric Vehicle Charging
Battery Systems
Power Electronics
Energy Management Systems
Home Automation
Hardware-Software Integration
Technical Training
Customer Support
Technical Communication
Cross-Functional Collaboration
Case Management
Continuous Improvement

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Accident Insurance
Disability Insurance
Telemedicine
Paid Holidays
Paid Time Off
Paid Family Leave
Parental Leave
Care Leave
Employee Assistance Program
Flexible Work Arrangements
Incentive Plans
Employee Share Ownership Plan
Retirement Plan with Employer Pension Match
Professional Development
Global Career Opportunities
Volunteer Leave

Visa sponsorship

Not detected in the job text

Keywords

Solar Energy
Electric Vehicle Charging
Home Automation
Energy Management Systems
Electrical Systems
Batteries
Power Electronics
Hardware-Software Integration
Level 3 Support
Technical Customer Care
Root Cause Analysis
Product Failure Investigation
Remote Troubleshooting
Field Investigation
Technical Training
Installation Training
Service Providers
Installers
Quality
Sustaining Engineering
Service Processes
Continuous Improvement
Customer Support
Case Management

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Work requirements

Jobs in Canada