Technical Sales - Clamping Group

Essential Duties and Responsibilities include the following and other duties may be assigned.

• Develop and prepare customer quotes for specialty components including but not limited to:
• Review customer requests for quotes.
• Review customer specifications and/ or review customer parts/returns and repairs.
• Interpret drawings and other customer documents,
• Develop customer design specifications,
• Coordinate development of design specifications with customer,
• Coordinate development of design drawings with customer and SCHUNK team
• Follow-up on prototype product design and application issues with customer, making required changes to final design to meet customer requirements and quality standards, and preparing quotes and sales orders to customers.
• Track and follow up on quotes/sales orders with customers and potential customers.
• Develop a design and production schedule that meets customer and SCHUNK business requirements, coordinating design, production, and delivery with appropriate SCHUNK teams and facilities.
• Track and follow-up on sales order progress through and including ensuring product delivery and customer satisfaction, making adjustments to production and/or delivery schedule when required to meet customer and SCHUNK business requirements.

• Provide technical service and training presentations to customers and representatives relating to SCHUNK component’s use, operation and maintenance
• Provide customer support by phone and on the customer site.
• Enter customer quotes and sales orders into AS400 system, tracking the order process and follow up through delivery of the product.
• Perform duties of the Technical Specialist and Customer Service Representative (CSR) when necessary to meet business and customer needs.
• Work with all product teams, Toolholding, Workholding and Automation Components, the production shop and the sales and marketing staff.
• Assist the Sales Department with trade shows.
• Participate in SCHUNK special projects when requested.

Qualifications:

• Bachelor’s degree in Engineering or related field.
• Strong organizational and problem-solving skills.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Clear communicator, both technical and non-technical.
• Proficiency in Microsoft Office, Excel, email, internal company servers.

Skills Required:

• Ability to understand technical documents and communicate solutions effectively.
• Strong mathematical skills and ability to apply them to problem-solving.
• Technologically savvy and eager to help the team.
• Experience working with industry-leading CAD programs like AutoCAD, SolidWorks (preferred), Inventor and/or Fusion.

Additional Requirements:

• Valid G driver’s license.

If you are detail-oriented, technically adept, and thrive in a collaborative environment, join our team to help drive SCHUNK's success in the market.

About SCHUNK

SCHUNK is a worldwide leading manufacturer of Toolholding, Workholding, and Automation Components.

Benefits

• Health and Dental Benefits after probation
• Work for a company with high quality products in a growing automation industry
• RRSP matching opportunity