Jobs in Canada

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Added 12 mins ago
Portfolio Analyst - 18 Month Contract
Scotiabank
Toronto, ON
Provide timely support for the Portfolio Manager or Associate Portfolio Manager by:
Added 27 mins ago
ST
Associate Manager, Investor Services
SS&C Technologies
Mississauga, ON · Toronto, ON
- Full-time
Assist in managing daily responsibilities of Associate and Senior Associates including involvement in their development and performance.
Added 27 mins ago
ST
Associate Manager, Fund Accounting
SS&C Technologies
Mississauga, ON · Toronto, ON
- Full-time
Review client and investor reports for accuracy and compliance with fund offering documents and service level agreements
Added 27 mins ago
Donor Centre Associate - Blood Collection
Canadian Blood Services
Vancouver, BC
Canadian Blood Services is looking for a Temporary part-time Donor Centre Associate - Blood Collection to join our dynamic Collections team in our BC-Vancouver-Oak St donor centre and…
Added 27 mins ago
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Senior Medical Writer - Medical Communications
Klick
Toronto, ON
- Full-time
Experience mentoring associate or junior medical writers on scientific content quality and project execution.
Added 42 mins ago
GB
Warehouse & Delivery Associate
Green's BrandSource Home Furnishings
Fort Frances, ON
- $18.95 CAD / hour
- Full-time
Added 42 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Alliston, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 42 mins ago
SD
Beauty Manager, Hourly Full Time Day
Shoppers Drug Mart
North Bay, ON
- Full-time
Work in conjunction with the Associate-Owner and Front Store Manager
Added 42 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Oakville, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 42 mins ago
BV
Transfer Credit Project Specialist
Bow Valley College
Calgary, AB
- Full-time
· Collaborates with Program Chairs and Associate Deans to provide guidance and expertise in the development and implementation of transfer pathways from alternative offerings and ensures…
Added 42 mins ago
SD
Cashier, Hourly Full Time Day
Shoppers Drug Mart
Grande Prairie, AB
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 42 mins ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Cranbrook, BC
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 42 mins ago
SD
Front Store Manager, Salaried Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Owen Sound, ON
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 42 mins ago
SD
Pharmacy Student, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Winnipeg, MB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 42 mins ago
W
(CAN) Overnight Associate - Temporary 3 Months Contract
Walmart
Richmond Hill, ON
- Part-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 42 mins ago
W
(CAN) Asset Protection Operations Team Associate
Walmart
Toronto, ON
- Part-time
An Asset Protection Operations Team Associate maintains store financial integrity and accuracy, pricing integrity, inventory control and profitability. This associate coordinates and…
Added 42 mins ago
W
General Merchandise Associate
Walmart
Renfrew, ON
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 42 mins ago
W
(CAN) Stock Unloader Associate
Walmart
Parry Sound, ON
- Part-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…
Added 42 mins ago
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(CAN) Préposé au déchargement
Walmart
Lac-Mégantic, QC
- Full-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…
Added 42 mins ago
W
(CAN) Associé des rayons de la mode
Walmart
Quebec, QC
- Full-time
Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that processes and stocks…
Added 42 mins ago
W
Stockperson/Cartpusher
Walmart
Burlington, ON
- Part-time
Added 42 mins ago
W
(CAN) Asset Protection Associate Fulltime
Walmart
London, ON
- Full-time
The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and vendors. By following…
Added 42 mins ago
W
(CAN) Associé à la protection des biens
Walmart
Saint-Constant, QC
- Full-time
The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and vendors. By following…
Added 42 mins ago
W
Dairy Frozen Associate
Walmart
Fort Saskatchewan, AB
- Full-time
Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent customer…
Added 42 mins ago
W
(CAN) Asset Protection Operations Team Associate
Walmart
Pembroke, ON
- Part-time
An Asset Protection Operations Team Associate maintains store financial integrity and accuracy, pricing integrity, inventory control and profitability. This associate coordinates and…

Science&Humans

Member Experience Associate- Clinical Administration

Mississauga, ON, L4W 4X7, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

About the Job

We are looking for a Member Experience Associate to be the frontline voice for our patients. In this role, you’ll ensure every patient feels supported and cared for, whether it’s answering questions about hormone treatments, resolving issues with empathy, or collaborating with our medical team to provide accurate information. This is a fast-paced, people-focused role where your ability to multitask, problem-solve, and communicate effectively will make a direct impact on patient satisfaction and loyalty.

What You’ll Do

Deliver exceptional service and support to patients regarding their hormone treatments.
Respond promptly and empathetically to patient inquiries, concerns, and requests.
Problem-solve and take ownership of patient issues to ensure a positive outcome.
Manage and prioritize multiple tasks in a dynamic environment.
Collaborate closely with healthcare professionals to provide accurate, timely information.
Monitor and document patient feedback, identifying opportunities for improvement.
Maintain accurate records of all patient interactions and treatment details.
Ensure compliance with company policies and healthcare industry regulations.

What You Bring

Strong customer service and phone etiquette skills.
Prior experience in customer support or patient experience (healthcare or pharmacy experience is a plus).
Ability to build trust and empathize with patients, identifying their needs quickly.
Excellent verbal and written communication skills.
Strong attention to detail and ability to juggle multiple priorities.
Problem-solving mindset with sound decision-making skills.
Bachelor’s degree in a related field, or equivalent work experience.

Why Join Science & Humans?

Be part of a mission-driven company helping people live healthier, longer lives.
Gain hands-on healthcare experience in a high-growth, innovative environment.
Work alongside a passionate, supportive, and diverse team.
Competitive salary, health benefits, and opportunities for career growth.

*** Please note this position is 4 days in office and 1 day WFM, work location is in Mississauga, Ontario ***

Commitment to Inclusion

Science & Humans is committed to providing a respectful, inclusive workplace where everyone can succeed. Accommodations are available throughout the recruitment process upon request.

Recruitment Process Notice

As part of our recruitment process, we may use artificial intelligence tools to assist in the review of applications, helping identify candidates whose qualifications align with this role.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

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More about this job

Responsibilities

The Member Experience Associate serves as the frontline voice for patients, providing exceptional service regarding hormone treatments and resolving inquiries with empathy. They collaborate with medical teams to ensure accurate information delivery while maintaining detailed patient records and identifying opportunities for service improvement.

Requirements

Candidates should possess strong customer service skills and prior experience in patient support or healthcare environments. A bachelor's degree in a related field or equivalent work experience is required, along with excellent communication and multitasking abilities.

Skills

Customer service
Phone etiquette
Patient experience
Empathy
Problem-solving
Multitasking
Communication
Attention to detail
Decision-making
Documentation
Healthcare compliance

Benefits

Health benefits
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Clinical Administration
Patient Experience
Customer Support
Healthcare
Pharmacy
Hormone Treatments
Patient Satisfaction
Compliance
Documentation
Communication
Problem-solving
Multitasking
Data Entry
Interpersonal Skills

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