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Added 27 mins ago
L
Manager, Asset Protection & Safety, Global Fulfillment | Brampton, Ontario
lululemon
Brampton, ON
- Full-time
Lead, coach, and develop the campus safety team, including scheduling, performance management, and capability building.
Added 27 mins ago
L
Supply Chain Project Manager | Contract until October 2027
lululemon
Vancouver, BC
- Full-time
…partner with Global Supply Chain leadership to stand up and lead a project within the strategic PMO portfolio across several functions, including work to plan, design, and deliver against…
Added 57 mins ago
L
Senior Software Engineer
lululemon
BC · British Columbia, Canada
- Full-time
This role will support the Outbound Logistics Technology team to enhance and support the luluRoute , a homegrown application that acts as a parcel execution engine. This application…
Added 57 mins ago
TB
Retail Manager - Lively
The Beer Store
ON · Noelville, ON
- Full-time
We are currently searching for a Retail Store Manager, reporting to the District Manager. This vacancy is a full-time, permanent opportunity. The Store Manager plays a critical part in…
Added 57 mins ago
C
Core Banking Architect | RFS360 Core Banking and Wealthview Banking
CGI
Halifax, NS
- Full-time
CGI is seeking an experienced Core Banking Architect to lead the technical architecture and evolution of RFS360 Core Banking and Wealthview Banking platforms. The role focuses on designing…
Added 57 mins ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
…and want to grow your skills and career as part of a dynamic team - then read…
Added 57 mins ago
L
Manager - Asset Protection, Safety and Strategy (Global Fulfillment) | Contract until March 2028
lululemon
Vancouver, BC
- Full-time
The Global Fulfillment Asset Protection & Safety (AP&S) team plays a critical role in protecting our people, assets, and operations across the global fulfillment network. Through an…
Added 1 hour ago
K
Senior Product Manager (8 Month Contract)
Knix
Toronto, ON
- Contract
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 1 hour ago
K
Director, Brand & Growth - Mntd
Knix
Toronto, ON
- From $135,000 CAD / year
- Full-time
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 1 hour ago
CG
Member Engagement Specialist
Compass Group Canada
Mississauga, ON
- Full-time
…total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial…
Added 1 hour ago
L
5789 - Assistant Store Manager FT
Lids
Quebec, QC
- $19 to $21 USD / hour
- Full-time
…Assistant Store Managers are accountable for every aspect of the retail store performance, including achieving key results, creating a fun and inclusive environment for their team, and…
Added 1 hour ago
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Seasonal Retail Sales Associate - Markville Shopping Centre
Gap
Markham, ON
- Part-time
…If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join…
Added 1 hour ago
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Seasonal Retail Sales Associate - Heartland T/C
Gap
Mississauga, ON
- Part-time
…If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join…
Added 2 hours ago
S
Stage Experience Lead - Full Time
sephora.com
Edmonton, AB
- $20 to $23.55 CAD / hour
- Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…
Added 2 hours ago
C
Part Time Assistant Manager - Normanview
Cineplex
Regina, SK · GLX Regina
- Part-time
You have demonstrated ability to lead a team during high volume business periods in multiple departments.
Added 2 hours ago
DL
Project Manager
DiBRACON Ltd.
Toronto, ON
- Full-time
Founded in 2006, DiBRACON Ltd. specializes in industrial, commercial, retail, and institutional construction throughout Ontario. We are committed to delivering high-quality projects through…
Added 2 hours ago
SL
Department Sales Manager, Softgoods
Sporting Life
Laval, QC
- Full-time
Join us as a Softgoods Department Sales Manager, where you’ll lead our team in delivering exceptional service and helping customers find the perfect clothing and accessories for their…
Added 2 hours ago
LC
Produce Assistant Department Manager Part Time Day
Loblaw Companies Limited
Calgary, AB
- Part-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 3 hours ago
SC
store manager, East York, ON
Starbucks Coffee Company
Toronto, ON
- $59,400 to $78,450 CAD / year
- Full-time
Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams
Added 3 hours ago
SC
store manager - Milton, ON
Starbucks Coffee Company
Milton, ON
- Full-time
Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams
Added 3 hours ago
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National Account Manager - Digital Commerce eGrocery
PepsiCo
Mississauga, ON
- Full-time
Specifically lead our eCommerce Fundamentals Forum with eCom team and MBS partners.
Added 3 hours ago
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(CAN) Leader de nuit
Walmart
Thetford Mines, QC
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 4 hours ago
A
Financial Advisor Wealth Advice Centre
ATB
Airdrie, AB · Alexis Whitecourt 232, AB · Andrew, AB · Athabasca, AB · Banff, AB · Barrhead, AB · Beaumont, AB · Beaverlodge, AB · Bonnyville, AB · Bow Island, AB · Boyle, AB · Breton, AB · Brooks, AB · Calgary, AB · Camrose, AB · Canmore, AB · Cardston, AB · Caroline, AB · Carstairs, AB · Castor, AB · Chestermere, AB · Claresholm, AB · Coaldale, AB · Cochrane, AB · Cold Lake, AB · Consort, AB · Coronation, AB · Crossfield, AB · Didsbury, AB · Drayton Valley, AB · Drumheller, AB · Edmonton, AB · Edson, AB · Elk Point, AB · Fairview, AB · Falher, AB · Foremost, AB · Forestburg, AB · Fort Macleod, AB · Fort McMurray, AB · Fort Saskatchewan, AB · Fort Vermilion, AB · Grande Prairie, AB · Granum, AB · Grimshaw, AB · Hanna, AB · High Level, AB · High Prairie, AB · Hinton, AB · Hythe, AB · Innisfail, AB · Jasper, AB · Killam, AB · La Crête, AB · Lac la Biche, AB · Lacombe, AB · Lamont, AB · Leduc, AB · Lethbridge, AB · Linden, AB · Magrath, AB · Manning, AB · Mayerthorpe, AB · Medicine Hat, AB · Milk River, AB · Nanton, AB · Okotoks, AB · Olds, AB · Onoway, AB · Oyen, AB · Peace River, AB · Picture Butte, AB · Pincher Creek, AB · Ponoka, AB · Provost, AB · Raymond, AB · Red Deer, AB · Redwater, AB · Rimbey, AB · Rocky Mountain House, AB · Rycroft, AB · Sherwood Park, AB · Slave Lake, AB · Smoky Lake, AB · Spirit River, AB · Spruce Grove, AB · St. Albert, AB · St. Paul, AB · Stettler, AB · Stony Plain, AB · Strathmore, AB · Sundre, AB · Sylvan Lake, AB · Taber, AB · Thorsby, AB · Three Hills, AB · Tofield, AB · Trochu, AB · Two Hills, AB · Valleyview, AB · Vegreville, AB · Vermilion, AB · Viking, AB · Vulcan, AB · Wainwright, AB · Westlock, AB · Wetaskiwin, AB · Wildwood, AB · AB · Lloydminster, SK · Diamond Valley, AB,CA · Whitecourt, AB,CA
- Full-time
At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what…
Added 4 hours ago
TB
Senior Retail Sales Associate
Tailored Brands
Nanaimo, BC
- Full-time
· Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when temporarily assigned as the manager on duty.
Added 4 hours ago
B
Mortgage Specialist
BMO
Victoria, BC
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…

Science World

Lobby Experience Team Keyholder

Vancouver, BC, V6A 3Z7, Canada

The compensation rate is $24.81/hour. · Part-time

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Job details

Pay: The compensation rate is $24.81/hour.
Job type: Part-time
Experience: Minimum 2 years’ experience in a customer service or retail role with experience in meeting and exceeding customer needs and expectations
Posting language: English
Posted: Nov 2, 2026

Original job description

Permanent Part-Time

Position: Lobby Experience Team Keyholder

Reports to: Visitor Experience Manager, Lobby & Membership

Science World is a mission-based, charitable organization that supports the development of STEAM (Science, Technology, Engineering, Art & Design and Math) literacy across British Columbia. Our mission is to ignite wonder and empower dreams through science and nature and our purpose is Science for All.

Our Science for All strategy is to revitalize Science World with a substantial capital plan to replace critical infrastructure, enhance the visitor experience and develop new content across all our channels under the themes of Regeneration of the Planet, Human Health, and Inclusion. Our plan is to ensure that people throughout British Columbia, especially under-represented communities, have access to high quality, informal STEAM learning. Through our onsite, online and outreach programs, Science World seeks to spark curiosity and wonder in STEAM and support development of talent across communities in the province.

As part of our team, you will join a diverse community that acknowledges everyone’s unique talents and empowers people to do what is right for our visitors, our members, our volunteers and each other. You will work in an environment where we believe in developing our employees and growing their strengths, while focusing on our values: Curious, Playful, Inclusive, Relevant and Collaborative.

Position Description:

This is a unique opportunity to further a career in a service-based, team leadership role. You will have the opportunity to apply and expand your operational experience and leadership skills to ensure a smooth operation of our front of house team. As a member of the Science World Team, you are rewarded with an incredibly fulfilling employment experience in an environment where we pursue excellence and take pride in being respectful, imaginative, vibrant and playful.

As a facility, Science World is generally open to the public seven days a week, with some extended evening hours in the summer months. Typical office hours are Monday to Friday 8:00am – 5:30pm, with front-facing and operational teams also working a variety of shifts including weekends, holidays and evenings. Hours of work and other related requirements will be scheduled according to business needs, and this may include special events on evenings, weekends and holidays.

Responsibilities:

Assisting visitors with their arrival and visitation needs in a courteous, cheerful and efficient manner. This includes general inquiries, problem solving, information services, lost and found, as well as explaining our offerings and providing recommendations
Resolving concerns in a timely and professional manner, when dealing with difficult situations. Must demonstrate strong conflict resolution and troubleshooting skills
Providing ongoing team coaching, support, motivation and day-to-day supervision
Supporting the recruitment, orientation, training and performance management of team members and volunteers
Actively monitoring the team’s knowledge, skills and progress, and making sure they are appropriately trained and mentored to success
Performing proficient operation of our ticketing and registration system (Advance Ticket Management System) in the processing and receipt of entrance fees for all admissions, memberships and events, etc. in person, over the phone and by email
Performing routine daily checks of the physical space of all lobby service areas to make sure a high level of presentation is maintained and that we are always ready to welcome the next visitor
Performing daily cash reconciliation of all team members
Ensuring the accurate and efficient processing of all cash transactions and end of day reconciliation
Ensuring that all groups are checked-in efficiently. This may involve liaising with Sales and other internal departments to make sure communication is in place and the Lobby Experience team is aware of and prepared for daily group volumes
Processing registration for various Science World programs
Assisting in the planning and execution of all special membership events and promotions
Performing administrative duties and upkeep of the filing system and supplies
Assisting in the smooth operation of all ancillary services and performing other related duties as required to fulfill any changing business needs of this role
Operate within the philosophy, culture and values of Science World
Perform other related duties as required to fulfill any changing business needs of this role

Qualifications:

Minimum 2 years’ experience in a customer service or retail role with experience in meeting and exceeding customer needs and expectations
Experience in a supervisory role is highly preferred
Previous sales, retail, tourism, office administration and experience in a charitable/not-for-profit organization is an asset
Must have speed and accuracy in handling cash for high volume sales as well as proficient cash reconciliation experience
Team player with the ability to take initiative and lead by example
Ability to work well under pressure and enjoy creating wow experiences for others
Strong organizational skills; must be able to perform a variety of tasks in a busy environment requiring high levels of accuracy and attention to detail
Must have excellent decision making, problem solving and troubleshooting skills
Passionate about science and life-long learning
Must be able to work a minimum of 64 hours per month, including weekends, evenings and holidays. Open availability is highly preferred

This is a unionized position represented by CUPE 1004. The compensation rate is $24.81/hour.

After successfully completing probation, will be eligible to join the Voluntary RRSP/TFSA Plan and receive paid time off (sick, wellness days).

Do you feel you have not met every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification in the job posting.

Science World is committed to creating a diverse and inclusive environment so we strongly encourage you to apply even if you do not believe you meet every single qualification outlined, as you may have transferable skills that would be an asset to our team.

Please apply by Monday, November 16, 2026

*As part of your application, please upload a cover letter, resume and contact information for three professional references.

All offers are subject to satisfactory completion of reference and police criminal record checks.

We would like to thank all candidates. However, only those selected for an interview will be contacted *

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More about this job

Responsibilities

The Lobby Experience Team Keyholder is responsible for supervising front-of-house operations, ensuring excellent visitor service, and managing team performance. They also handle cash reconciliation, ticketing, and administrative tasks to support the smooth daily functioning of the facility.

Requirements

Candidates must have at least two years of experience in customer service or retail, with supervisory experience highly preferred. Strong cash handling skills, the ability to work under pressure, and availability to work weekends, evenings, and holidays are required.

Skills

Customer service
Team leadership
Cash handling
Conflict resolution
Troubleshooting
Staff supervision
Training and mentoring
Ticketing systems
Administrative duties
Communication
Organization
Attention to detail
Decision making
Sales
Retail operations

Benefits

Voluntary RRSP/TFSA Plan
Paid time off
Sick days
Wellness days

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Retail
Team Leadership
Cash Reconciliation
Ticketing System
Visitor Experience
Supervision
Conflict Resolution
STEAM
Non-profit
Operations
Administrative
Mentoring
Performance Management
Scheduling
Event Support
Communication
Problem Solving
Science World
CUPE 1004

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