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Added 3 mins ago
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Technical and Regulatory Specialist
Veolia | North America
Ottawa, ON
- Full-time
…would include pricing, service requests and other technical sales…
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Manager, Global Strategic Partnerships
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We are looking for a Manager of Global Strategic Partnerships to own Ataccama's most important alliances worldwide. You will lead a select portfolio of global solution partners (GSIs and…
Added 49 mins ago
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Manager, Global Strategic Partnerships
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Toronto, ON
- Full-time
We are looking for a Manager of Global Strategic Partnerships to own Ataccama's most important alliances worldwide. You will lead a select portfolio of global solution partners (GSIs and…
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Added 3 hours ago
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Added 5 hours ago
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…executing full-cycle recruitment for select operational, corporate, sales and engineering roles. With a strong emphasis on proactive sourcing, candidate research, and engagement, you will…
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Added 9 hours ago
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Talent Acquisition Specialist/Sourcer
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Added 9 hours ago
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Science World

Marketing Content Specialist

Vancouver, BC, V6A 3Z7, Canada

The compensation rate is $35.49/hour. · Full-time

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Job details

Pay: The compensation rate is $35.49/hour.
Job type: Full-time
Posting language: English
Posted: Oct 21, 2026

Original job description

Permanent Full-Time

Position: Marketing Content Specialist

Reports to: Director, Brand & Marketing

Science World is a mission-based, charitable organization that supports the development of STEAM (Science, Technology, Engineering, Art & Design and Math) literacy across British Columbia. Our mission is to ignite wonder and empower dreams through science and nature and our purpose is Science for All.

Our Science for All strategy is to revitalize Science World with a substantial capital plan to replace critical infrastructure, enhance the visitor experience and develop new content across all our channels under the themes of Regeneration of the Planet, Human Health, and Inclusion. Our plan is to ensure that people throughout British Columbia, especially under-represented communities, have access to high quality, informal STEAM learning. Through our onsite, online and outreach programs, Science World seeks to spark curiosity and wonder in STEAM and support development of talent across communities in the province.

As part of our team, you will join a diverse community that acknowledges everyone’s unique talents and empowers people to do what is right for our visitors, our members, our volunteers and each other. You will work in an environment where we believe in developing our employees and growing their strengths, while focusing on our values: Curious, Playful, Inclusive, Relevant and Collaborative.

As a facility, Science World is generally open to the public seven days a week, with some extended evening hours in the summer months. Typical office hours are Monday to Friday 8:00am – 5:30pm, with front-facing and operational teams also working a variety of shifts including weekends, holidays and evenings. Hours of work and other related requirements will be scheduled according to business needs, and this may include special events on evenings, weekends and holidays.

Position Description:

The Marketing Content Specialist, reporting to the Director, Brand & Marketing, is responsible for creating, managing and optimizing content across digital and physical touchpoints, with a strong focus on user journey, storytelling, and brand-aligned experiences. This role is responsible for content strategy and user experience from a narrative and journey perspective, ensuring that audiences encounter clear, engaging and consistent messaging across the website, in-building, retail, campaigns and paid advertising.

The Marketing Content Specialist is responsible for understanding how to effectively communicate to different audiences, across a variety of channels, while maintaining a clear, consistent brand voice. They craft authentic, persuasive and inspiring content that connects emotionally to our audiences while also applying their strong, critical thinking and technical skills to help drive discoverability, engagement and conversion of that content. The Marketing Content Specialist is a true collaborator, working across the entire Science World team of marketers, creatives, educators, fundraisers, external partners and agencies. This role is essential to drive awareness, engagement, and conversion to generate revenue to support Science World’s mission and programming.

Responsibilities:

Content Creation & Storytelling

Create and edit copy that supports a cohesive, customer experience and journey across Science World’s physical and digital touchpoints. These include – but are not limited to – Science World’s website, advertising, print materials, in-building experiences, and retail environments
Create copy for marketing/advertising campaigns in collaboration with the Marketing Program & Project Manager
Maintain brand integrity across all content, ensuring tone, style, and messaging are consistent
Participate in performance review of ads, incorporating learnings and best practices to continuously optimize campaigns

Digital Content & User Experience (Content-Focused UX)

Own the content-driven user experience (content UX), including headings, CTAs, readability, and alignment with user journeys for the website and digital and physical advertising
Working in collaboration with cross functional partners, oversee, create, publish and quality control copy updates for Science World’s website, ensuring content is optimized for search, engagement, and conversion
Collaborate with the Digital Marketing Specialist to ensure technical UX quality, accessibility, and functional delivery across digital channels

Retail Content & Customer Experience

Understand the retail strategy and act as subject matter expert to ideate and implement the customer experience and user journey across Science World’s retail touchpoints – including the physical store, Snack Lab, and all marketing channels
Lead the development of retail copy, including online store product descriptions, promotional messaging, in-store and Snack Lab content and narrative landing page journeys
Collaborate with retail, marketing, and design partners to ensure retail content supports intuitive navigation, discoverability, and conversion across both physical and digital retail environments

Collaboration & Coordination
Contribute to the editorial content calendar in collaboration with key Brand & Marketing, Sales & Events, Experiential Learning and Development team members
Coordinate with external agencies or vendors for content development as needed
Keep up to date with industry best practices related to copy, content, strategy, and user-focused messaging, acting as a subject matter expert on this topic
Operate within the philosophy, culture, and values of Science World
Perform other related duties as required to full any changing business needs of this role

Qualifications & Skills:
Bachelor’s degree in Communications, Journalism, Marketing, Digital Media, or a related field, or equivalent professional experience.
Minimum five (5) years of recent, related experience in content creation, editorial management, or marketing communications
Experience working on marketing campaigns from conception to completion and performance-oriented copywriting, including an understanding of the latest trends and best practises in SEO, SEM and content marketing
Experience in coordinating and collaborating with multiple teams and stakeholders in a highly cross-functional environment
Demonstrated experience with online platforms: content management systems (WordPress), email (Pardot), and social media
Familiarity with basic content UX principles and accessibility standards (WCAG)
Work experience within a science centre, museum, attraction, science communication, or education industry would be an asset
Superior written and verbal communication skills, with a demonstrated ability to write for various audiences, settings, and tone
Excellent interpersonal skills and emotional intelligence with an ability to build rapport/trust with internal and external partners and story subject to conduct successful interviews
Proven omnichannel editorial and narrative skills with the ability to align messaging and adapt content across multiple channels and platforms
Solid understanding of content-driven user experience (content UX)
Strong organizational, prioritization and project management skills to manage content, competing priorities, schedules and deadlines in a fast-paced environment
Analytical mindset to interpret performance data and optimize content
Curious, adaptable, proactive, and collaborative
Strong goal orientation with the ability to achieve outcomes through collaborative methods

This is a unionized position represented by CUPE 1004. The compensation rate is $35.49/hour.

Science World offers a substantial benefits package after successfully completing probation, including Extended Health, Dental, Voluntary RRSP/TFSA Plan, generous paid time off (vacation, sick, wellness days), Science World membership, RRSP matching (after 1 year), Hybrid Work environment and Professional Development.

Do you feel you have not met every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification in the job posting.

Science World is committed to creating a diverse and inclusive environment so we strongly encourage you to apply even if you do not believe you meet every single qualification outlined, as you may have transferable skills that would be an asset to our team.

Please apply by Wednesday, November 11, 2026

Please upload a cover letter and a copy of your resume as part of your application

* All offers are subject to satisfactory completion of reference and police criminal record checks.

We would like to thank all candidates. However, only those selected for an interview will be contacted *

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More about this job

Responsibilities

Create, manage, and optimize brand-aligned content across digital and physical channels, including the website, campaigns, advertising, and retail experiences. Shape content-driven user journeys, maintain consistent messaging, assess performance, and collaborate with internal teams and external partners to increase awareness, engagement, and conversion.

Requirements

Requires a bachelor’s degree in communications, journalism, marketing, digital media, or a related field, or equivalent professional experience, and at least five years of relevant experience. Candidates should bring strong writing and editorial skills, campaign and SEO/SEM knowledge, experience with WordPress, Pardot, and social media, familiarity with content UX and WCAG accessibility, and the ability to collaborate, manage projects, and optimize content using performance data.

Skills

Content Creation
Copywriting
Content Strategy
Editorial Management
Content UX
SEO
SEM
Campaign Management
Omnichannel Messaging
Storytelling
WordPress
Pardot
Social Media
Accessibility Standards
Performance Analytics
Project Management

Benefits

Extended Health
Dental
Voluntary RRSP/TFSA Plan
Paid Vacation
Paid Sick Leave
Wellness Days
Science World Membership
RRSP Matching
Hybrid Work Environment
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Content Strategy
Content Creation
Copywriting
Editorial Management
Content UX
User Journeys
Storytelling
Brand Voice
SEO
SEM
Content Marketing
Marketing Campaigns
Performance-Oriented Copywriting
WordPress
Pardot
Social Media
WCAG
Accessibility
Digital Marketing
Omnichannel Content
Retail Content
Website Content
Conversion Optimization
Performance Analytics
Editorial Calendar
Project Management
Science Communication
STEAM Education

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