Product Specialist

Location: Winston Churchill Blvd & the College way

Salary: $21/Hour-$22/Hour

Anticipated Start Date: ASAP

Shift: 9:00 AM- 5:00 PM (Monday - Friday)

Employment type: Full-Time

We are seeking a dedicated and dynamic Product Specialist to join our team. As a Product

Specialist, you will play a pivotal role in understanding, promoting, and optimizing our products

to meet the needs of our customers. You will collaborate closely with cross-functional teams

including product development, marketing, sales, and customer support to ensure our products

exceed expectations and deliver exceptional value. If you thrive in a fast-paced environment,

possess strong analytical skills, and have a knack for effective communication, we invite you to

explore this exciting opportunity to shape the future of our products.

Responsibilities

• Responding to emails, client contact, sales, problem solving, handling phone calls,

• Updating spreadsheets, must attend trade shows/customer visits, shipping and

miscellaneous other job functions. Fast learner, accurate and advanced typing skills

and ability to work independently. Devising and maintaining office systems.

• Develop a deep understanding of the products, including features, specifications, and

applications.

• Provide product information and support to internal teams and external customers as

needed.

• Assist with product demonstrations or presentations to showcase features and

benefits. Participate in continuous improvement efforts to enhance product quality

and efficiency.

• Maintain accurate records of inventory transactions, including receipts, shipments,

and adjustments. Generate reports and analyze data to identify trends and

opportunities for improvement.

• Complete documentation related to product tracking, labeling, and compliance

requirements. Collaborate with cross-functional teams, including sales, marketing,

and customer service, to support product initiatives and promotions.

• If require, safely handle, package, and label products for storage or shipment.

• Use equipment such as forklifts or pallet jacks to move and transport products within

the warehouse.

• Follow standard operating procedures (SOPs) and work instructions for all

warehouse activities. Identify and report any safety hazards or concerns to

management promptly.

Requirements:

• Proficiency in Microsoft Office and ability to learn new software.

• Letter writing/Drafting, Email correspondence, generating reports, understanding of

shipping/receiving process

• Dealing with telephone and email enquiries

• Creating and maintaining filing systems

• Excellent oral and written communication skills

• Must have excellent speaking/writing skills

• Highly organized and flexible

• Prefer Forklift license, or training would be provided in future

• Prefer knowledge of product specialization and market specialization