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Added 11 mins ago
ME
Quality Technician [14451]
MEDA Engineering & Technical Services
Windsor, ON
- $27 to $30 CAD / hour
- Full-time
Our client, a global leader in power transmission and fluid power products, is looking for a Quality Technician (Dynamic Gauge) to join their team.
Added 26 mins ago
Building Systems Technician III
Canadian Blood Services
Ottawa, ON
Canadian Blood Services is looking for a Temporary full-time Building Systems Technician III to join our dynamic Enterprise Facilities team.
Added 26 mins ago
AI
HVAC Journeyman Technician
Ainsworth Inc
Calgary, AB
- Full-time
Ainsworth (a GDI Company) is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of…
Added 41 mins ago
UT
Lands and Facilities Operations Technician
Upper Thames River Conservation Authority
London, ON
- Full-time
The Lands & Facilities Operation Technician supports the operations and maintenance of the Watershed Conservation Centre (WCC) building as well as the programs and services within the Lands…
Added 41 mins ago
OH
HVAC Service Technician (no on-call)
O’Dell HVAC Group
Coquitlam, BC
- Full-time
We are seeking an HVAC Service Technician to join our Service team in our Coquitlam location. Reporting to the HVAC Service Manager, you will be working with our contractors during…
Added 41 mins ago
OH
HVAC Service Technician (no on-call)
O’Dell HVAC Group
Ottawa, ON
- Full-time
We are seeking an HVAC Service Technician to join our Service team. Reporting to the HVAC Service Manager, you will be working with our contractors during installs, start-ups, and helping…
Added 56 mins ago
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Service Technician - GTA
WASH
Toronto, ON · CAN - Toronto Branch
- Full-time
WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive…
Added 56 mins ago
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Service Technician - London
WASH
Toronto, ON · CAN - Toronto Branch
- Full-time
WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive…
Added 1 hour ago
TP
Service Manager
T&T Power Group
Wellesley, ON
- $80,000 to $95,000 CAD / year
- Full-time
…for our consultative knowledge, our experienced and dedicated services, and our willingness and determination to solve problems and see things through to the end. We are seeking a qualified…
Added 1 hour ago
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Emergency Medical Technician
HealthCareersInSask.ca
Regina, SK
- Full-time
Facility: Emergence Medical Services - Regina
Added 1 hour ago
CO
Temporary Planning Clerk - 12 Month Contract
County of Grande Prairie No. 1
Clairmont, AB
- Full-time
Under the direction of the Director, Land and Development Services, the Planning Clerk role is a paraprofessional role analogous to a technician that devotes a significant amount of time to…
Added 1 hour ago
B
Power Engineer - 5th Class
BGIS
High Level, AB
- Full-time
…other technicians, performing maintenance and repair, routine services on non-technical facility components (i.e. walls, floors, etc.). The Power Engineer – 5 th Class is also responsible…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 1 hour ago
CO
Temporary Planning Clerk - 12 Month Contract
County of Grande Prairie
Clairmont, AB
- Full-time
Under the direction of the Director, Land and Development Services, the Planning Clerk role is a paraprofessional role analogous to a technician that devotes a significant amount of time to…
Added 2 hours ago
IR
Warranty Technician
Impact Recruitment
AB · Alberta, Canada
- Full-time
Bring your residential construction expertise to a hands-on Warranty Technician role with an established custom home builder known for exceptional craftsmanship and client experience. This…
Added 2 hours ago
EM
Maintenance Technician
Edon Management
Calgary, AB
- Full-time
At Edon, we provide complete building solutions across Alberta, and we believe well-maintained spaces create better experiences for everyone. As a full-time Maintenance Technician, you’ll…
Added 2 hours ago
Facility Maintenance & Operator
HealthCareersInSask.ca
Yorkton, SK
Job Description: Operates and monitors computerized building control systems and maintains facility/plant systems and equipment. Independently performs major repairs/installations on a wide…
Added 2 hours ago
A
Quick Lube Technician - Grande Prairie Nissan
AutoCanada
Grande Prairie, AB
- $18 to $24 CAD / hour
- Other
Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and…
Added 2 hours ago
A
Apprentice Automotive Technician - Guelph Hyundai
AutoCanada
Guelph, ON
- $21 to $22 CAD / hour
- Other
The Automotive Technician is responsible for performing oil changes, tire services, and complete multi-point inspections, presenting findings to the Service Advisor. They conduct…
Added 2 hours ago
SI
Nondestructive Evaluation Technician
Sharptail Inspection Services
AB · Edmonton, AB
- Full-time
Whether you’re an experienced inspector or an NDE technician looking to continue developing your inspection career, Sharptail offers the opportunity to grow alongside an experienced team…
Added 2 hours ago
A
Quick Lube Technician - Guelph Hyundai
AutoCanada
Guelph, ON
- $18 to $20 CAD / hour
- Other
Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and…
Added 2 hours ago
F
Webber - Patrol Maintenance Technician - Infrastructure Management
Ferrovial
Kingston, ON · Morrisburg, ON · CAN - Webber - Infra - Kingston
- Full-time
…partnership (P3) solutions. Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using field…
Added 2 hours ago
B
Power Engineer - 5th Class
BGIS
High Level, AB
- Full-time
…other technicians, performing maintenance and repair, routine services on non-technical facility components (i.e. walls, floors, etc.). The Power Engineer – 5th Class is also responsible…
Added 3 hours ago
H
Emergency Medical Technician
HealthCareersInSask.ca
Cut Knife, SK
- Part-time
Salary or Pay Band: Pay Band Emergency Medical Technician $29.909 to $36.572
Added 3 hours ago
H
Emergency Medical Technician
HealthCareersInSask.ca
Cut Knife, SK
- Part-time
Salary or Pay Band: Pay Band Emergency Medical Technician $29.909 to $36.572

Scio Logica

IT Support Technician (Level 1/2)

Halifax, NS, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: 1–2 years of experience in a help desk, IT support or system administration role
Posting language: English
Posted: Oct 27, 2026

Original job description

About the role

Scio Logica is a Nova Scotia–based IT and cybersecurity firm providing managed IT services to small and medium-sized businesses, mainly in construction, non-profit and manufacturing. We look after our clients' email, computers, servers, networks, cloud security and backups, and we take pride in long-term relationships built on trust. We're hiring a permanent, full-time IT Support Technician (Level 1/2) to join our team. You'll be the first point of contact for our clients' day-to-day IT needs, both remotely and on-site. Technical skill matters, but so does how you treat people: we're looking for someone who is patient and empathetic with users and can explain technical problems and next steps in plain language.

What you'll do

Handle day-to-day helpdesk requests by phone, email and ticket, from first contact through resolution or escalation

Provide on-site support at client offices across HRM, with occasional visits to client sites elsewhere in Nova Scotia and New Brunswick

Set up and remove users during onboarding and offboarding, including accounts, licences, devices, mailboxes and access

Troubleshoot desktops, laptops, printers, mobile devices, networking and Microsoft 365 issues

Deploy, configure and maintain workstations, phones and other end-user hardware

Monitor and respond to alerts for backups, security and client systems

Write and maintain knowledge base articles, SOPs and client documentation

Communicate clearly with clients about what's happening, what's next and how to avoid repeat issues

Recommend improvements to clients' systems and security when you spot opportunities

Pitch in wherever the team needs you: we're small and work together

What you bring;

1–2 years of experience in a help desk, IT support or system administration role

Solid working knowledge of Windows and Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)

Experience supporting iOS and Android devices

Excellent communication skills, written and spoken, with the ability to explain technical ideas to non-technical users

A patient, empathetic, customer-first approach and a genuine interest in building lasting client relationships

Independence and confidence in troubleshooting, with the judgment to recognise when an issue needs to be escalated

Strong accountability and time management, including the ability to prioritise urgent issues and time-sensitive tickets

Ownership of larger projects from start to finish, with regular updates to management on progress and any blockers

Experience writing and maintaining documentation such as KB articles and SOPs

Good organisation and the ability to manage multiple tickets at once

Fluent English

Valid driver's licence and a reliable vehicle for client visits

Ability to pass a criminal record check Beneficial knowledge

Candidates with experience in most of the technologies below will be strongly considered.

Cloud and device management

Microsoft Intune

Microsoft Entra ID

SharePoint administration and site design

Power Automate

CIPP (CyberDrain Improved Partner Portal)

Apple Business Manager

macOS Servers and infrastructure

Active Directory and Windows Server

Virtualization: VMware ESXi, Proxmox, Hyper-V

Linux and Docker Networking and security

Networking fundamentals: TCP/IP, DNS, DHCP and subnetting

VLAN configuration and network segmentation

Switch configuration, including port profiles, trunking and PoE

Wi-Fi design and optimisation: channel planning, AP placement and roaming

Wireless site surveys and spectrum analysis to find and resolve interference

Firewall rules, NAT, port forwarding and content filtering

Site-to-site and remote access VPNs

Network troubleshooting tools such as ping, traceroute, ns lookup and Wireshark

Security best practices: MFA, endpoint protection, patch management and least-privilege access

UniFi networking

WatchGuard firewalls

VoIP services, including QoS for voice traffic Backup

Backup and recovery practices; Synology and Veeam preferred

Why work at Scio Logica

We're a small, close-knit team of five, so your work is visible and your ideas matter. We value our people as much as our technology. You'll work alongside experienced professionals who want to see you learn, grow and succeed, in a supportive environment where asking questions is encouraged. Our clients stay with us because we treat them like partners, and we're looking for someone who shares that approach.

Benefits

2 weeks of paid vacation per year

Health benefits plan, including dental, optometry, massage therapy, mental health therapy and more

How to apply

Send your resume and a short cover letter to careers@sciologica.com, or respond to this posting. In your cover letter, tell us about a time you helped a frustrated or non-technical user solve a problem. We thank all applicants for their interest. Only candidates selected for an interview will be contacted

Apply About employer

More about this job

Responsibilities

Provide remote and on-site help desk support, troubleshoot user devices and Microsoft 365 issues, and manage user onboarding, offboarding, and equipment deployment. Monitor system, security, and backup alerts; maintain technical documentation; communicate with clients; and recommend improvements to their IT systems.

Requirements

Applicants should have 1–2 years of IT support or system administration experience, working knowledge of Windows and Microsoft 365, and experience supporting iOS and Android devices. Strong communication, customer service, troubleshooting, organization, documentation, and project ownership skills are required, along with fluent English, a valid driver's licence, a reliable vehicle, and the ability to pass a criminal record check.

Skills

Help Desk Support
Windows
Microsoft 365
Mobile Device Support
Troubleshooting
Customer Service
Technical Communication
Ticket Prioritization
IT Documentation
Microsoft Intune
Microsoft Entra ID
Active Directory
Windows Server
Networking
Cybersecurity
Backup and Recovery

Benefits

Paid Vacation
Health Benefits
Dental Coverage
Optometry Coverage
Massage Therapy
Mental Health Therapy

Visa sponsorship

Not detected in the job text

Keywords

Help Desk
IT Support
System Administration
Windows
Microsoft 365
Outlook
Teams
OneDrive
SharePoint
iOS
Android
Microsoft Intune
Microsoft Entra ID
Power Automate
Apple Business Manager
Active Directory
Windows Server
VMware ESXi
Proxmox
Hyper-V
Linux
Docker
TCP/IP
DNS
DHCP
VLAN
Wi-Fi
VPN
UniFi
WatchGuard

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