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Added 2 mins ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
SK · Saskatchewan, Canada
- Full-time
…projects across Western Canada. As a Environmental Project Manager, Transportation & Municipality Specialist you'll lead some of the region's most complex environmental assessment and…
Added 2 mins ago
L
District Manager – Northern Alberta and Saskatchewan
Linde
AB · Edmonton, AB
- Full-time
The District Manager will oversee operations of multiple stores within a geographical region. Critical activities include resource recruitment, hiring, allocation, and performance…
Added 2 mins ago
CE
Journeyperson Heavy Duty Mechanic
Canadian Energy Insight Inc.
AB · Edmonton, AB
- Internship
At Sanjel Energy Services, Safety is our priority and is prioritized in every action and decision, from the boardroom to the wellsite. Every team member is empowered to be a steward for…
Added 2 mins ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
AB · Edmonton, AB
- Full-time
…projects across Western Canada. As a Environmental Project Manager, Transportation & Municipality Specialist you'll lead some of the region's most complex environmental assessment and…
Added 2 mins ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
Medicine Hat, AB
- Full-time
…projects across Western Canada. As a Environmental Project Manager, Transportation & Municipality Specialist you'll lead some of the region's most complex environmental assessment and…
Added 2 mins ago
CG
Lead Cook / Kitchen Supervisor
Compass Group Canada
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…interested in professional development toward a future Chef Manager…
Added 2 mins ago
OV
Assistant Chief Engineer | Part-Time | TD Coliseum
Oak View Group
Hamilton, ON
- $45 to $50 CAD / hour
- Part-time
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue…
Added 2 mins ago
P
Retail Operations Manager
PetSmart
Abbotsford, BC
- Full-time
Added 2 mins ago
NS
Senior Desktop Engineer
N2P Systems
Montreal, QC
- $110,000 to $120,000 CAD / year
- Full-time
Administer and troubleshoot endpoint management platforms, including Microsoft Intune, Microsoft Endpoint Manager, and SCCM/MECM.
Added 2 mins ago
CG
COORD III HSQA-Office Co-Ordinator
Compass Group Canada
Toronto, ON · North York, ON
- Full-time
Update Health and Safety board as per corporate standards.
Added 2 mins ago
DG
Food Service Associate
Dexterra Group
Richmond, BC
- Full-time
As a Food Services Associate / Cook, reporting to the Chef Manager, you will perform a variety of customer service based tasks within the food services function. This position requires…
Added 2 mins ago
BH
Technical Support Analyst
Bayshore HealthCare
Toronto, ON · Scarborough, ON
- Full-time
Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its…
Added 2 mins ago
WI
Commercial Manager
WSP in Canada
Ottawa, ON
- Full-time
Join WSP as a Commercial Manager and help enable the successful delivery of projects across our business. In this role, you'll be a trusted partner to Project Managers, Project Controls,…
Added 2 mins ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
Saskatoon, SK
- Full-time
…projects across Western Canada. As a Environmental Project Manager, Transportation & Municipality Specialist you'll lead some of the region's most complex environmental assessment and…
Added 2 mins ago
SC
Branch Administrator - Temporary (Calgary or Red Deer, AB)
Sterling Crane
Calgary, AB
- Full-time
Reporting To The Branch Manager, The Branch Administrator
Added 2 mins ago
WI
Environmental Project Manager, Transportation & Municipality Specialist
WSP in Canada
Calgary, AB
- Full-time
…projects across Western Canada. As a Environmental Project Manager, Transportation & Municipality Specialist you'll lead some of the region's most complex environmental assessment and…
Added 2 mins ago
L
Home Medical Equipment Delivery Driver
Linde
Calgary, AB
- Full-time
You will coordinate vehicle maintenance to ensure reliability and safety
Added 2 mins ago
TN
Warehouse Worker-Outbound, Days (Up-to 4 mos Term)
The North West Company
Winnipeg, MB
- Part-time
…the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local…
Added 2 mins ago
P
Assistant Store Manager - Customer Experience
PetSmart
Mississauga, ON
- Full-time
…targeted results. This role has shared responsibility for the safety of people and pets, efficient execution of daily tasks and financial…
Added 2 mins ago
H
Workforce Planning & Employment Strategies Specialist
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Reporting to the Manager of Workforce Planning and Employment, the Specialist provides advanced knowledge as a strategic partner and subject matter expert within the Human…
Added 2 mins ago
H
Manager, Acute Care Therapies
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
Job Description: The Primary Health Care Manager provides operational leadership for inpatient Therapies services, ensuring the effective and timely delivery of safe, high-quality patient…
Added 2 mins ago
M
Manager, Supply Chain / Gestionnaire, Gestion de la chaîne d’approvisionnement
MSD
Charlottetown, PE · CAN - Prince Edward Island - Charlottetown
- Full-time
We are seeking an experienced Manager, Supply Chain Management to lead the Supply Chain function at our companies Animal Health manufacturing site in Prince Edward Island.
Added 2 mins ago
L
Senior Product Manager, Product Security
Litmus
Toronto, ON
- Full-time
Litmus is seeking a hands-on Senior Product Manager, Product Security to drive product security across Litmus Edge, Litmus Edge Manager, Litmus UNS, and related platform services.
Added 2 mins ago
TN
Warehouse Personnel - Inbound, Days (4 Month Term)
The North West Company
Winnipeg, MB
- Full-time
…the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local…
Added 2 mins ago
DG
Cleaning Supervisor
Dexterra Group
Halifax, NS
- Full-time
As a Cleaning Supervisor, reporting to the Manager, you will supervise the cleaning and services of an assigned area within the budget required to maintain company and customer quality…

Scio Logica

IT Support Technician (Level 1/2)

Halifax, NS, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: 1–2 years of experience in a help desk, IT support or system administration role
Posting language: English
Posted: Oct 27, 2026

Original job description

About the role

Scio Logica is a Nova Scotia–based IT and cybersecurity firm providing managed IT services to small and medium-sized businesses, mainly in construction, non-profit and manufacturing. We look after our clients' email, computers, servers, networks, cloud security and backups, and we take pride in long-term relationships built on trust. We're hiring a permanent, full-time IT Support Technician (Level 1/2) to join our team. You'll be the first point of contact for our clients' day-to-day IT needs, both remotely and on-site. Technical skill matters, but so does how you treat people: we're looking for someone who is patient and empathetic with users and can explain technical problems and next steps in plain language.

What you'll do

Handle day-to-day helpdesk requests by phone, email and ticket, from first contact through resolution or escalation

Provide on-site support at client offices across HRM, with occasional visits to client sites elsewhere in Nova Scotia and New Brunswick

Set up and remove users during onboarding and offboarding, including accounts, licences, devices, mailboxes and access

Troubleshoot desktops, laptops, printers, mobile devices, networking and Microsoft 365 issues

Deploy, configure and maintain workstations, phones and other end-user hardware

Monitor and respond to alerts for backups, security and client systems

Write and maintain knowledge base articles, SOPs and client documentation

Communicate clearly with clients about what's happening, what's next and how to avoid repeat issues

Recommend improvements to clients' systems and security when you spot opportunities

Pitch in wherever the team needs you: we're small and work together

What you bring;

1–2 years of experience in a help desk, IT support or system administration role

Solid working knowledge of Windows and Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)

Experience supporting iOS and Android devices

Excellent communication skills, written and spoken, with the ability to explain technical ideas to non-technical users

A patient, empathetic, customer-first approach and a genuine interest in building lasting client relationships

Independence and confidence in troubleshooting, with the judgment to recognise when an issue needs to be escalated

Strong accountability and time management, including the ability to prioritise urgent issues and time-sensitive tickets

Ownership of larger projects from start to finish, with regular updates to management on progress and any blockers

Experience writing and maintaining documentation such as KB articles and SOPs

Good organisation and the ability to manage multiple tickets at once

Fluent English

Valid driver's licence and a reliable vehicle for client visits

Ability to pass a criminal record check Beneficial knowledge

Candidates with experience in most of the technologies below will be strongly considered.

Cloud and device management

Microsoft Intune

Microsoft Entra ID

SharePoint administration and site design

Power Automate

CIPP (CyberDrain Improved Partner Portal)

Apple Business Manager

macOS Servers and infrastructure

Active Directory and Windows Server

Virtualization: VMware ESXi, Proxmox, Hyper-V

Linux and Docker Networking and security

Networking fundamentals: TCP/IP, DNS, DHCP and subnetting

VLAN configuration and network segmentation

Switch configuration, including port profiles, trunking and PoE

Wi-Fi design and optimisation: channel planning, AP placement and roaming

Wireless site surveys and spectrum analysis to find and resolve interference

Firewall rules, NAT, port forwarding and content filtering

Site-to-site and remote access VPNs

Network troubleshooting tools such as ping, traceroute, ns lookup and Wireshark

Security best practices: MFA, endpoint protection, patch management and least-privilege access

UniFi networking

WatchGuard firewalls

VoIP services, including QoS for voice traffic Backup

Backup and recovery practices; Synology and Veeam preferred

Why work at Scio Logica

We're a small, close-knit team of five, so your work is visible and your ideas matter. We value our people as much as our technology. You'll work alongside experienced professionals who want to see you learn, grow and succeed, in a supportive environment where asking questions is encouraged. Our clients stay with us because we treat them like partners, and we're looking for someone who shares that approach.

Benefits

2 weeks of paid vacation per year

Health benefits plan, including dental, optometry, massage therapy, mental health therapy and more

How to apply

Send your resume and a short cover letter to careers@sciologica.com, or respond to this posting. In your cover letter, tell us about a time you helped a frustrated or non-technical user solve a problem. We thank all applicants for their interest. Only candidates selected for an interview will be contacted

Apply About employer

More about this job

Responsibilities

Provide remote and on-site help desk support, troubleshoot user devices and Microsoft 365 issues, and manage user onboarding, offboarding, and equipment deployment. Monitor system, security, and backup alerts; maintain technical documentation; communicate with clients; and recommend improvements to their IT systems.

Requirements

Applicants should have 1–2 years of IT support or system administration experience, working knowledge of Windows and Microsoft 365, and experience supporting iOS and Android devices. Strong communication, customer service, troubleshooting, organization, documentation, and project ownership skills are required, along with fluent English, a valid driver's licence, a reliable vehicle, and the ability to pass a criminal record check.

Skills

Help Desk Support
Windows
Microsoft 365
Mobile Device Support
Troubleshooting
Customer Service
Technical Communication
Ticket Prioritization
IT Documentation
Microsoft Intune
Microsoft Entra ID
Active Directory
Windows Server
Networking
Cybersecurity
Backup and Recovery

Benefits

Paid Vacation
Health Benefits
Dental Coverage
Optometry Coverage
Massage Therapy
Mental Health Therapy

Visa sponsorship

Not detected in the job text

Keywords

Help Desk
IT Support
System Administration
Windows
Microsoft 365
Outlook
Teams
OneDrive
SharePoint
iOS
Android
Microsoft Intune
Microsoft Entra ID
Power Automate
Apple Business Manager
Active Directory
Windows Server
VMware ESXi
Proxmox
Hyper-V
Linux
Docker
TCP/IP
DNS
DHCP
VLAN
Wi-Fi
VPN
UniFi
WatchGuard

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