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Added 19 mins ago
PT
System Analyst II
Paladin Technologies
Ottawa, ON
- Full-time
At Bosch Building Technologies we have a technology team serving our enterprise clients' physical security and audio video needs. The Systems Analyst will be responsible for delivering and…
Added 35 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 3 hours ago
AG
Real Estate Valuation Consultant (Remote)
Altus Group
AB · Toronto, ON · Vancouver, BC · Calgary, AB
- Full-time
…communication is focused on ensuring that accurate and timely information is shared with stakeholders in a timely…
Added 5 hours ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 5 hours ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 5 hours ago
SM
RQ11611 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Business Analyst with extensive expertise in business requirements gathering, business process reengineering, Agile methodologies, user story…
Added 5 hours ago
SM
RQ11611 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Business Analyst with extensive expertise in business requirements gathering, business process reengineering, Agile methodologies, user story…
Added 5 hours ago
SM
RQ11611 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Business Analyst with extensive expertise in business requirements gathering, business process reengineering, Agile methodologies, user story…
Added 5 hours ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 5 hours ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 5 hours ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 5 hours ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 5 hours ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 5 hours ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 5 hours ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 5 hours ago
SM
RQ00388 – Solution Architect
S M Software Solutions Inc
Fredericton, NB
- Full-time
SNB will provide office space with access to pertinent information and resources for the duration of the engagement.
Added 5 hours ago
SM
RQ00388 – Solution Architect
S M Software Solutions Inc
Fredericton, NB
- Full-time
SNB will provide office space with access to pertinent information and resources for the duration of the engagement.
Added 5 hours ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience in business analysis, requirements gathering, requirements management, business process modelling, stakeholder engagement,…
Added 5 hours ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience in business analysis, requirements gathering, requirements management, business process modelling, stakeholder engagement,…
Added 5 hours ago
SM
RQ00388 – Solution Architect
S M Software Solutions Inc
Fredericton, NB
- Full-time
SNB will provide office space with access to pertinent information and resources for the duration of the engagement.
Added 5 hours ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior Business Analyst with strong experience in business and data analysis, requirements gathering, process modelling, stakeholder engagement, and documentation. The…
Added 5 hours ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior Business Analyst with strong experience in business and data analysis, requirements gathering, process modelling, stakeholder engagement, and documentation. The…
Added 5 hours ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience in business analysis, requirements gathering, requirements management, business process modelling, stakeholder engagement,…
Added 5 hours ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Junior Business Analyst with strong experience in business and data analysis, requirements gathering, process modelling, stakeholder engagement, and documentation. The…
Added 5 hours ago
AS
Business Systems Analyst
AgileGrid Solutions
Canada
- Full-time
McKesson, one of the top ten companies listed on the Fortune Global 500, is a global leader in healthcare services and information technology. With a comprehensive approach to healthcare,…

SCM Services d’assurances

Bilingual Technical Support Analyst, Contract-Hybrid, Laval, Quebec, Canada

Laval, QC, Canada

Part-time

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Job details

Job type: Part-time
Experience: 0-2 years of related industry experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Company:

ClaimsPro LP - Shared ServicesBilingual Technical Support Analyst, Contract-Hybrid, Laval, Quebec, Canada

We have existing opportunities to add Technical Support Analysts to our team! These are contract positions that can be situated remotely in Laval, Quebec.

Role Summary

The main purpose of this role is to help end users migrate over to a new domain but also help maintain company computer software and hardware. Applicants should work well in a fast-paced environment and have proven organizational, prioritization and interpersonal skills.

Competencies

Outstanding interpersonal skills
Strong English verbal and written communication skills to discuss system administration decision making with management, to train users, and to create documentation.
Organizational skills to perform scheduled tasks.
Exposure to imaging solutions
Proven problem-solving skills.
Detailed oriented
Works collaboratively with others inside and outside the IT team to achieve goals

Responsibilities

Process support requests; maintaining accountability and ownership of incident until resolved
Install, configure, and maintain computer workstations and servers within a Microsoft Windows environment.
Install, configure and maintain peripherals and network hardware.
Document configurations and operating standards and practices.
Implement and monitor security policies.
Perform data backup and recovery.
Perform hardware and software upgrades as required.
Configure and troubleshoot corporate email (Exchange)
Occasional evening and weekend work may be required
Participate in small to medium complexity infrastructure/software projects which may involve multiple team members
Communicate project progress to IT stakeholders
Identify project risks, escalate issues to management, and assist with mitigation steps as required
Miscellaneous - other duties as required

Requirements

Minimum grade 12 education, with preference given to individuals with post-secondary IT diploma/degree.
0-2 years of related industry experience
Solid understanding of Microsoft Windows 11
Active Directory user and group administration
Experience troubleshooting computer hardware
Experience with email administration (Exchange, O365) an asset
Experience with VPN software an asset
Bilingualism is required (fluency in French and English)

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

#ClaimsPro

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More about this job

Responsibilities

The analyst will process support requests and maintain computer workstations, servers, and network hardware. They will also participate in infrastructure projects and implement security policies while ensuring incident resolution.

Requirements

Candidates should have a minimum of a grade 12 education, with a preference for an IT diploma or degree. The role requires 0-2 years of industry experience and fluency in both French and English.

Skills

Technical support
Microsoft Windows 11
Active Directory
Hardware troubleshooting
Email administration
Exchange
O365
VPN software
Imaging solutions
Network hardware
Data backup
System administration
Documentation
Problem-solving
Bilingualism

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Microsoft Windows 11
Active Directory
Exchange
O365
VPN
Hardware
Software
Network Hardware
Imaging Solutions
Data Backup
Recovery
Security Policies
Infrastructure
System Administration
Bilingual
IT Support
Workstation Maintenance
Project Management
Troubleshooting

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