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Field Service Engineer

  • ON, Canada
  • Essex, ON, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Salary Competitive hourly rate + overtime

Location Essex

Division Scot JCB

This is a Permanent, Full Time vacancy that will close in 25 days at 23:59 BST.

The Vacancy

Scot JCB are looking for a skilled plant engineer to join our growing team of field engineers based in or around the Waltham Abbey area.

This is a field-based role where you will travel from your home directly to our customers sites, so we are looking for a confident and independent individual with a strong background in the repair and maintenance of plant machinery. Willingness to travel is essential.

Salary: Competitive base rate plus overtime and bonus

Who are we?

The Scot JCB Group is made up of Scot JCB, Scot Agri and Stewart Plant Sales.

Scot JCB has been supplying and servicing JCB machinery throughout Scotland and the North of England for over 60 years. We sold our first machine in 1956 and have grown into a highly specialised machinery distribution company operating through a network of 14 depots from Huntly in the North East of Scotland to Carnforth in Lancashire. Scot JCB is the largest JCB distributor in the UK and we pride ourselves on providing our customers with world class service.

Key Duties And Responsibilities

  • Repairing and maintaining machines on customers sites as required to ensure conformance with manufacturer’s specification
  • Accurately completing all relevant paperwork daily on a phone or tablet
  • Submitting daily timesheets and job cards
  • Accurately ordering your parts and working closely with the parts department
  • Working closely with the service supervisor
  • Carrying out inspections and repairs of machines at our depot as required - in conformance with manufacturer’s specification and any regulations affecting their use
  • Ensuring that there is no deficiency or defect likely to affect the safe working of a machine – and notifying appropriate manager of any defective or unsafe equipment

The Ideal Candidate Will Have

  • Relevant experience and qualifications e.g. City and Guild, NVQ or SVQ qualifications in Construction Plant Maintenance
  • Experience in construction plant, diesel engines, electrics, hydraulics, transmissions, and fault finding using electronic diagnostic equipment
  • Experience working on JCB Loadalls would be advantageous
  • The ability to prioritise tasks and work well in a busy environment
  • Great customer service skills and the ability to build rapport with our customers
  • Good IT skills
  • A flexible and positive outlook with an outgoing approach to work

In Return You Will Receive

  • A competitive rate, reviewed yearly
  • Door-to-door pay
  • 39-hour basic working week and competitive overtime rates
  • The opportunity to earn £1 more p/hour through our appraisal program
  • Average holiday pay to reflect overtime worked
  • 30 days annual leave, increasing with length of service up to a total of 35 days
  • The option to buy/sell up to 5 days annual leave per year
  • Company van which can be used for private use in line with HMRC guidance
  • Laptop, phone, uniform and overalls
  • Health and wellbeing plan – cashback for dentist, opticians, physio and more
  • Employee Assistance Programme – free counselling and legal advice
  • Access to high street discounts and savings through Perks
  • Contributory pension scheme
  • Life assurance of three times your annual salary
  • Employee referral programme
  • JCB and in-house training

The Company

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

The Benefits

A competitive salary, reviewed yearly

Contributory pension scheme

Life assurance of three times your salary

30 days annual leave, increasing with length of service

JCB and in-house training

Healthcare cash plan

Employee assistance programme

Free onsite parking
More about this job

Responsibilities

Repair and maintain plant machinery at customer sites and the depot, ensuring it meets manufacturer specifications and applicable safety regulations. Complete daily paperwork and timesheets, order parts, coordinate with the parts department and service supervisor, and report defective or unsafe equipment.

Requirements

Candidates should have relevant construction plant maintenance experience and qualifications such as City & Guilds, NVQ, or SVQ credentials. They should be experienced with plant machinery, diesel engines, electrical systems, hydraulics, transmissions, and electronic diagnostic fault finding, with strong customer service, IT, prioritization, and communication skills; JCB Loadall experience is advantageous.

Skills

  • Diesel Engine Repair
  • Electrical Systems
  • Hydraulics
  • Transmissions
  • Electronic Diagnostics
  • Fault Finding
  • Machine Inspection
  • Equipment Repair
  • Customer Service
  • Task Prioritization
  • IT Skills
  • Parts Ordering
  • Technical Documentation
  • Time Management
  • JCB Loadall Experience

Benefits

  • Competitive Hourly Rate
  • Overtime Pay
  • Bonus
  • Annual Pay Review
  • Door-to-Door Pay
  • Average Holiday Pay Reflecting Overtime
  • Annual Leave
  • Option to Buy or Sell Annual Leave
  • Company Van for Private Use
  • Laptop
  • Phone
  • Uniform and Overalls
  • Health and Wellbeing Plan
  • Employee Assistance Programme
  • High Street Discounts
  • Contributory Pension Scheme
  • Life Assurance
  • Employee Referral Programme
  • JCB and In-House Training
  • Free Onsite Parking

Visa sponsorship

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Categories

  • Engineering
  • Trades
  • Construction
  • Customer Service & Support
  • Manufacturing

Keywords

  • Construction Plant Machinery
  • Plant Maintenance
  • JCB
  • JCB Loadalls
  • Diesel Engines
  • Electrical Systems
  • Hydraulics
  • Transmissions
  • Electronic Diagnostic Equipment
  • Fault Finding
  • Machine Repair
  • Preventive Maintenance
  • Machine Inspections
  • Manufacturer Specifications
  • Equipment Safety
  • Customer Sites
  • Parts Ordering
  • Service Supervisor
  • Job Cards
  • Timesheets
  • City & Guilds
  • NVQ
  • SVQ
  • Customer Service
  • Field Service
  • Construction Equipment

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