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Scotia Tire & Alignment Services Limited

Inside Sales Representative (PLT)

Mississauga, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Apr 26, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

Scotia Tire & Alignment Services Ltd., a proud member of the Tirecraft network, is seeking a motivated, sales-driven Inside Sales Representative – Passenger & Light Truck (PLT) to join our team in Mississauga.

The successful candidate will be responsible for handling incoming customer inquiries, providing competitive tire and automotive service quotations, converting sales opportunities, scheduling shop appointments, and delivering exceptional customer service.

This position plays a key role in growing our passenger and light truck business by building strong customer relationships, increasing sales, and ensuring our shop operates efficiently.

Key Responsibilities:

Respond to incoming phone calls, emails, and walk-in customers.
Recommend and sell passenger, SUV, and light truck tires.
Prepare accurate, competitive quotations and follow up to close sales.
Promote additional services, including wheel alignments, balancing, tire repairs, and seasonal changeovers.
Schedule customer appointments and coordinate with shop technicians.
Check inventory availability and source tires from approved suppliers.
Process customer work orders, estimates, and invoices accurately.
Maintain strong customer relationships and encourage repeat business.
Achieve monthly sales and gross profit targets.
Work closely with the Operations and Inventory teams to ensure efficient service delivery.

Qualifications:

Previous sales or customer service experience, preferably in the tire or automotive industry.
Knowledge of passenger and light truck tires is preferred.
Strong communication, organization, and customer service skills.
Ability to work in a busy, fast-paced environment.
Comfortable using computers and learning new business systems.
Experience with CoStar automotive management software is an asset, not a requirement.
A positive, professional attitude with a strong focus on sales and customer satisfaction.

Position Details:

Location: 5647 McAdam Road, Mississauga, Ontario
Employment: Full-Time
Department: Passenger & Light Truck (PLT)
Reports To: Operations Manager
Compensation: Competitive salary based on experience, with potential performance-based incentives.

Our Ideal Candidate

We are looking for more than an order taker. We want someone who takes ownership of customer inquiries, confidently closes sales, follows up on opportunities, and helps grow Scotia Tire's retail business while delivering an outstanding customer experience.

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More about this job

Responsibilities

Handle customer inquiries, recommend and sell passenger, SUV, and light truck tires, prepare quotations, and follow up to close sales. Promote related automotive services, schedule appointments, coordinate with shop and inventory teams, process customer documents, and work toward sales and gross profit targets.

Requirements

Previous sales or customer service experience is sought, preferably in the tire or automotive industry; knowledge of passenger and light truck tires is preferred. Candidates should have strong communication, organization, and customer service skills, be comfortable in a fast-paced environment and with computer systems, and bring a positive, professional, sales-focused attitude; CoStar experience is an asset but not required.

Skills

Inside Sales
Customer Service
Sales Conversion
Tire Sales
Passenger and Light Truck Tire Knowledge
Quotation Preparation
Sales Follow-Up
Appointment Scheduling
Inventory Coordination
Work Order Processing
Estimate and Invoice Processing
Upselling
Communication
Organization

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Passenger and Light Truck Tires
Automotive Services
Tire Quotations
Sales Conversion
Customer Inquiries
Customer Service
Wheel Alignments
Wheel Balancing
Tire Repairs
Seasonal Tire Changeovers
Appointment Scheduling
Inventory Availability
Approved Suppliers
Work Orders
Estimates
Invoices
Customer Relationships
Repeat Business
Sales Targets
Gross Profit Targets
CoStar
Shop Operations

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