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Scotia Tirecraft

Inside Sales Representative (PLT)

Mississauga, ON, L4Z 1N6, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Jan 26, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

Scotia Tire & Alignment Services Ltd., a proud member of the Tirecraft network, is seeking a motivated, sales-driven Inside Sales Representative – Passenger & Light Truck (PLT) to join our team in Mississauga.

The successful candidate will be responsible for handling incoming customer inquiries, providing competitive tire and automotive service quotations, converting sales opportunities, scheduling shop appointments, and delivering exceptional customer service.

This position plays a key role in growing our passenger and light truck business by building strong customer relationships, increasing sales, and ensuring our shop operates efficiently.

Key Responsibilities:

Respond to incoming phone calls, emails, and walk-in customers.
Recommend and sell passenger, SUV, and light truck tires.
Prepare accurate, competitive quotations and follow up to close sales.
Promote additional services, including wheel alignments, balancing, tire repairs, and seasonal changeovers.
Schedule customer appointments and coordinate with shop technicians.
Check inventory availability and source tires from approved suppliers.
Process customer work orders, estimates, and invoices accurately.
Maintain strong customer relationships and encourage repeat business.
Achieve monthly sales and gross profit targets.
Work closely with the Operations and Inventory teams to ensure efficient service delivery.

Qualifications:

Previous sales or customer service experience, preferably in the tire or automotive industry.
Knowledge of passenger and light truck tires is preferred.
Strong communication, organization, and customer service skills.
Ability to work in a busy, fast-paced environment.
Comfortable using computers and learning new business systems.
Experience with CoStar automotive management software is an asset, not a requirement.
A positive, professional attitude with a strong focus on sales and customer satisfaction.

Position Details:

Location: 5647 McAdam Road, Mississauga, Ontario
Employment: Full-Time
Department: Passenger & Light Truck (PLT)
Reports To: Operations Manager
Compensation: Competitive salary based on experience, with potential performance-based incentives.

Our Ideal Candidate

We are looking for more than an order taker. We want someone who takes ownership of customer inquiries, confidently closes sales, follows up on opportunities, and helps grow Scotia Tire's retail business while delivering an outstanding customer experience.

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More about this job

Responsibilities

The Inside Sales Representative will manage incoming customer inquiries, provide automotive service quotations, and convert sales opportunities to grow the passenger and light truck business. They are also responsible for scheduling shop appointments, coordinating with technicians, and maintaining accurate customer work orders and invoices.

Requirements

Candidates should have previous sales or customer service experience, preferably within the automotive or tire industry. Strong communication and organizational skills are required, along with the ability to work in a fast-paced environment and proficiency with computer systems.

Skills

Sales
Customer service
Tire sales
Automotive service
Quotation preparation
Inventory management
Appointment scheduling
Communication
Organization
CoStar automotive software
Relationship building
Problem solving

Benefits

Performance-based incentives

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Tirecraft
Passenger Tires
Light Truck Tires
Automotive Service
Wheel Alignment
Tire Balancing
Seasonal Changeovers
CoStar
Inventory Sourcing
Sales Targets
Gross Profit
Retail Business
Work Orders
Estimates
Invoicing

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