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Scotiabank

Application Specialist

Toronto, ON, M5H 1H1, Canada

Apply by: Sep 27, 2026
Experience: 4+ years of procurement application support experience preferably using Coupa software (Coupa Core & Coupa Risk)
Posting language: English
Posted: Sep 21, 2026

Apply About employer

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Original job description

Requisition ID: 272150

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Team

The Global Operations Technology – Operations and Corporate Services plays a critical role in enabling Global Engineering, Operations and Functions to deliver against its mission to bring innovation and value to the Bank with confidence and reliability, by acting as a catalyst for Global Operations across the division.

Is this role right for you? In this role, you will:

Reporting to the Senior Manager, Software Development, the incumbent will be part of a development team that administers and designs applications in addition to supporting them.

The role requires involvement in all software lifecycle phases from the inception to support including retirement of legacy applications. Lead IT implementation projects by working with the Business to identify and document requirements, set reasonable project timelines, document resource needs, risks and project scope.

Key Accountabilities include:

Applying a senior working level of knowledge in a professional/technical field related Procurement Services (Coupa Core P2P, and Coupa Risk Assess), following the organization’s operating procedures:
Provide Procurement Services (Coupa) expertise and technical knowledge
Thorough understanding of skills and responsibilities needed for ownership of software in a large financial institution
Previous experience in adhering to audit/compliance requirements for software in a financial institution
Answer queries and resolve issues related to Procurement Services (Coupa) and escalate or close tickets as necessary.
Build out requirement taxonomy and mapping to technology solution for Corporate Procurement Services
Independently conducts moderately complex routine operations and maintenance support activities
Assesses and responds to moderately complex customer requests against organization operating policies and procedures and regulatory guidelines and makes recommendations
Provides functional guidance to team members of a more complex nature
Participate user acceptance testing of new application implementation releases
Determines root cause of issues
Devises course(s) of action that may fall outside of procedural and policy guidelines and standards and makes recommendations
Maintains working relationships with key customers, clients, suppliers and contractors in more complex situations
Develops action plans to address technical and competency gaps
Provides functional guidance to more junior team members on more complex issues if required
Work with various teams to maintain and troubleshoot integrations for several applications

What You Will Bring to Succeed

4+ years of procurement application support experience preferably using Coupa software (Coupa Core & Coupa Risk)
Experience of understanding, maintaining, and supporting integration requirements for multiple applications
Experience in supporting CLM applications and Risk applications (Preferable)
Experienced in carrying out formal testing procedures that are a requirement for vendor upgrades
Experience at a basic level for PeopleSoft is desirable
Thorough understanding end of end Source-to-Pay process.
Technical working knowledge of understanding cXML, HTML, JSON APIs, SFTP, SSO, SQL formatted files
You have strong interpersonal skills, written and verbal communication skills, a collaborative nature, and the ability to work in a team environment
You have strong computer skills including MS Office as well as the ability to learn software quickly
Experienced application production support; must be good at troubleshooting technical and any production issues
Proven to be a self-starter, someone who’s able to be resourceful at learning and absorbing technical knowledge on their own.

The Workplace

We are technology partners who help the business transform how our employees around the world work
We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
We foster an environment of innovation and continuous learning
We care about our people, allowing them to design how they work to deliver amazing results
We offer a competitive total rewards package, including a performance bonus, company matching programs (on pension & profit sharing), and generous vacation

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Application Specialist will administer, design, and support procurement applications while leading IT implementation projects. They are responsible for resolving technical issues, maintaining integrations, and ensuring compliance with audit requirements.

Requirements

Candidates must have 4+ years of procurement application support experience, specifically with Coupa software. A strong technical background in integration protocols like cXML, JSON APIs, and SQL is required.

Skills

Coupa
Procurement services
Software lifecycle management
Application support
Integration maintenance
Troubleshooting
cXML
HTML
JSON APIs
SFTP
SSO
SQL
User acceptance testing
Project management
Requirement taxonomy
Source-to-pay process

Benefits

Performance bonus
Pension matching program
Profit sharing
Generous vacation

Visa sponsorship

Not detected in the job text

Keywords

Coupa Core
Coupa Risk
Procurement
Software Development
Application Support
Integration
Source-to-Pay
cXML
HTML
JSON
APIs
SFTP
SSO
SQL
PeopleSoft
CLM
Risk Management
User Acceptance Testing
Project Management
Audit
Compliance
Technical Support
Production Support
Financial Institution
IT Implementation
Requirement Taxonomy
MS Office
Troubleshooting
Operations
Software Lifecycle

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