Find work in Canada.

584,052 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 4 mins ago
SB
SVP Commercial Lender - Cambridge, MN
Security Bank & Trust Co.
Cambridge, ON
- Full-time
We are currently seeking a dedicated and detail-oriented Commercial Lender/Marketing Lead to join our team. As a Lender, you will play a crucial role in assisting customers with their loan…
Added 4 mins ago
RD
Business Analyst (Mortgage)
Randstad Digital
Toronto, ON
- Contract
…requirements across the end-to-end mortgage lifecycle - including customer origination, adjudication/underwriting, credit decisioning, document management, compliance/regulatory reporting,…
Added 4 mins ago
CB
Sous Chef
Canopy By Hilton Toronto Yorkville
Canada
- Full-time
Reports To: Executive Chef/Lead Culinary Enthusiast
Added 4 mins ago
A
Human Resources Advisor
ANDRITZ
Peterborough, ON
- €80,000 to €100,000 EUR / year
- Full-time
Lead recruitment activities for hourly employees in collaboration with hiring managers;
Added 4 mins ago
FB
Assistant Department Manager - Kingston
Farm Boy Inc.
Kingston, ON
- $21.5 CAD / hour
- Full-time
Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
Added 4 mins ago
System Control Centre - Senior System Operator
Elexicon Energy Inc.
Ajax, ON
Lead the team of System Operators to ensure the proper application of the job scheduling function, grid system conditions, planned hold-offs, and devices out of Service process for…
Added 4 mins ago
Production Supervisor
Nucor Rebar Fabrication
Dartmouth, NS
Lead and promote Nucor Rebar Fabrication's Vision and Values by championing a "Safety First" culture, ensuring compliance with applicable safety rules, regulations, procedures, and…
Added 4 mins ago
GC
Operations Supervisor (Full-time) - Ajax
Great Canadian Entertainment
Ajax, ON
- Full-time
…roles on a shift-to-shift basis. Above all, this position must lead by example to create Great Experiences and Memories for all guests and…
Added 4 mins ago
R
Vice President Commercial Financial Services
RBC
St. John's, NL
- Full-time
Your coaching and sales leadership activities support the maximization of revenue opportunities and drive superior customer experience focus within the marketplace. You will be responsible…
Added 4 mins ago
D
Business analyst, Business strategies
Desjardins
Levis, QC · Montreal, QC
- Full-time
…performance; set targets; identify opportunities to improve service delivery; and develop and deliver business strategies and solutions aligned with the business architecture of various…
Added 4 mins ago
I
Electronic Technician
Innovasea
NS · Bedford, Nova Scotia
- Full-time
Take a lead role in the planning and execution of a Total Productive Maintenance program:
Added 19 mins ago
LS
FP&A Analyst Customer Success Manager
Limelight Software
Toronto, ON
- Full-time
You’ll manage customer relationships, monitor product usage, lead demos and check-ins, coordinate support, and support renewals and account growth. You’ll also prepare quotes and proposals,…
Added 19 mins ago
TW
Food Services Manager Full Time Temporary
The Wellington
Hamilton, ON
- Full-time
Ongoing delivery of customer service with staff, residents, families, and the public
Added 34 mins ago
T
On-Site Event Coordinator
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Contract
As our On-Site Event Coordinator, you lead Techo-Bloc's roadshows, loyalty events and trade shows on the ground across Canada and the U.S. From load-in to load-out, you own the setup, the…
Added 34 mins ago
A
Concepteur de produits principal/ Senior Product Designer
Acumatica
Montreal, QC
- Full-time
…collaborate with the Product Manager, Business Analyst, Engineering Lead, and backend developers to translate business requirements into validated, scalable solutions. This role includes…
Added 34 mins ago
Captain I (LaHave)
The Government of Nova Scotia
Lahave, NS
…courteous disposition and hold a high standard for client and customer service. The ability to communicate both verbally and in writing are key components of this…
Added 49 mins ago
Account Executive, Automotive
Google
Toronto, ON
Excellent customer service, communication, presentation, analytical, and creative problem-solving skills, with the ability to convey how growth hacking can deliver growth.
Added 49 mins ago
CC
Retail Shift Leader
Canna Cabana
Toronto, ON · Keele, North York, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 49 mins ago
Q
Sales Development Representative
Quadient
Markham, ON
- $55,000 to $60,800 CAD / year
- Full-time
…skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical…
Added 1 hour ago
W
Data Engineer
Wiraa
Canada
- Full-time
…Pattison Food Group is widely recognized for its leadership in customer service and innovation within the retail…
Added 1 hour ago
RE
Reservations Sales Agent | Luxury Villa Rentals
Rental Escapes
Montreal, QC
- Full-time
…around the world. You'll pair product knowledge with superior customer service skills to deliver VIP service to all of our guests. In doing so, you will optimize the customer experience and…
Added 1 hour ago
Assistant Health & Safety Manager
Salit Steel
Toronto, ON
…Ontario, Quebec, Western Canada, and the US, providing steel service centre solutions and reinforcing products, including stock and fabricated rebar, as well as specialty products such as…
Added 1 hour ago
Corporate Store Supervisor II
Bulk Barn
Kitchener, ON
…the Corporate Store Manager and retail store team to ensure service excellence, business profitability and team collaboration. The Corporate Store Supervisor II is responsible to assist in…
Added 1 hour ago
4
Capture Director / Business Development
49North
Ottawa, ON · Kanata, ON
- Full-time
Lead strategic project Capture Management for specific high value opportunities ($100M+)
Added 1 hour ago
MC
Senior Retail Sales Associate
Moores Clothing
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Customer service – or as we call it – culture of customer-obsession by being customer-ready and delivering a world-class experience every day.

Scotiabank

Assistant Manager, Reconciliation Operations (GWO)

Toronto, ON, M1L 4S2, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 11, 2026
Experience: Post-Secondary education or 3 years related experience is an asset
Posting language: English
Posted: Nov 3, 2026

Original job description

Requisition ID: 278136
Employee Referral Program – Potential Reward: $1,000.00

We are committed to investing in our employees and helping you continue your career at Scotiabank.

The Role

The Assistant Manager, in Reconciliation Operations is responsible for providing support to a team of subject matter experts in supporting the Branch and units within Global Operations in reconciliation services and accurately processing correcting or adjusting entries in a centralized environment. The Assistant Manager is expected to foster a performance oriented, customer-focused culture by working in close collaboration with staff (including coaching) to ensure knowledgeable and straightforward responses are provided and being better organized to serve customers while reducing costs and mitigating risk. The Assistant Manager leads the team to ensure business strategies, plans and initiatives are executed and delivered in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role, you will:

Champion a customer-focused culture that strengthens client relationships and uses broader Bank knowledge, systems and partnerships.

Customer Experience and Leadership – Lead a customer-focused team and provide direction to deliver best-in-class service by:

- Maintain current process and system knowledge through training and regular updates.
- Communicate and consistently meet service-level standards.
- Identify trends and opportunities to improve efficiency and effectiveness.
- Align plans and execution with business objectives.
- Resolve obstacles affecting difficult assignments.

Business Plan and Execution – Support effective tools and processes by:

- Review activity reports to ensure branch support needs are met.
- Analyze trends and recommend process and service improvements.
- Maintain focus on targeted outcomes.
- Partner with management to implement new initiatives and branch rollouts.

Operational Effectiveness and Improvement – Deliver timely, flexible service while managing risk by:

- Identify root causes, assess business impacts and provide timely solutions.
- Complete quality checks to improve service, compliance and risk management.
- Address underlying customer needs and prevent recurring issues.
- Review and authorize daily certifications and voucher exceptions, escalating concerns as needed.
- Use reporting trends to improve efficiency, support implementation and escalate irregular practices.
- Maintain effective operations and controls in line with Bank values, policies and regulatory obligations.
- Encourage new and simpler ways to serve customers.
- Apply the Bank’s risk appetite and culture to daily decisions.
- Maintain and test an effective Business Continuity Plan.
- Support the direction of the Bank and Global Operations.
- Encourage staff to recommend better ways to serve customers.
- Support coordinated business plans and operate within budget.
- Monitor workflows and recommend improvements.

Leadership and Development – Build an inclusive, high-performing team through coaching, communication and development by:

- Clearly communicate expectations, accountabilities and goals.
- Monitor goals and ensure appropriate processes are in place.
- Coach direct reports and support employee development.
- Maintain open communication and awareness of Pathways to Resolution.
- Lead regular huddles and ad hoc information-sharing meetings.
- Ensure fair and equitable treatment of all staff.
- Foster an inclusive work environment.

Relationship Management – Build strong relationships with business partners by:

- Partner with managers, SSG units, branches and business lines to resolve issues, reduce costs and improve service.
- Provide management with feedback and recommendations.
- Collaborate on communications to understand new initiatives, objectives and strategies.
- Apply the Bank’s risk appetite and culture to daily decisions.
- Maintain efficient operations and effective controls in line with Bank values and risk obligations.
- Champion high performance and an inclusive work environment.

Dimensions

Number of Units Serviced: All Canadian Domestic Branches and select non-branch transits:

- This may also include ABM services (branch or 3rd party serviced)
- Digital transits and fulfillment services (e.g. RDC)

Specific dimensions associated with measurement of success in this role include:

- Key Performance Indicators (KPIs) around support activities conducted (calls, emails, skill builds, etc.)

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

- Expert listening, oral and written communication skills
- Expert knowledge of financial entries
- Expert organizational and time management skills
- Thorough understanding of CPA regulations, policies, and regulatory requirements.
- Thorough knowledge of LAN/PC operations and required systems (e.g. Pega, MS Office Suite, AS400, FFT, TKS, Intralink, IRIS, and others) knowledge of operating procedures as it relates to financial returns and reporting
- Strong knowledge of branch services, products, and processes and/or RSC or OCS processes
- Strong knowledge of the Bank’s Policies and Procedures
- Ability to work under pressure with constant interruptions - Must be flexible in a changing environment
- Post-Secondary education or 3 years related experience is an asset

Working Conditions

Standard office environment, with little risk of exposure to hold-ups, extortion, etc. There is a constantly changing environment (priorities and deadlines) with dynamic volumes or processing problems encountered. Work must be accurately completed, while maintaining a high level of service to customers, within agreed upon service level agreements. Non-standard working hours may be a requirement, as hours range from Monday to Friday 8:00 a.m. – 8:00 p.m.

What’s in it for you?

Opportunity to engage with various GBM business groups on KYC/AML topics and client outreach activities
Opportunity to enhance knowledge of GBM’s global product offering, business lines and functional processes, as well as gain exposure to the overall bank
Opportunity to build strong strategic relationships across broad partner and stakeholder groups within GBM globally and across the bank
Be a key member of a dynamic and engaged team with strong leadership and focused personal and career development support
A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities – for you and our customers.
A competitive rewards program including bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day.
Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.

Apply About employer

More about this job

Responsibilities

The Assistant Manager leads a team of subject matter experts in reconciliation operations to ensure accurate processing and compliance with internal policies. They are responsible for fostering a customer-focused culture, coaching staff, and identifying opportunities to improve operational efficiency and risk management.

Requirements

Candidates should have expert knowledge of financial entries, CPA regulations, and bank policies, along with strong organizational and communication skills. A post-secondary education or at least 3 years of related experience is preferred.

Skills

Reconciliation operations
Financial entries
Team leadership
Coaching
Customer service
Risk management
CPA regulations
Process improvement
Business continuity planning
Reporting
Time management
Communication skills
Compliance
Data analysis
Stakeholder management

Benefits

Bonus
Flexible vacation
Personal days
Sick days
Comprehensive benefits
Employee resource groups

Visa sponsorship

Not detected in the job text

Keywords

Reconciliation
Global Operations
Financial entries
CPA regulations
Pega
MS Office Suite
AS400
FFT
TKS
Intralink
IRIS
Risk management
Compliance
Business continuity
Branch services
KYC
AML
Operational effectiveness
Performance management
Stakeholder management

Report this job