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Added 13 mins ago
PA
Fashion/Beauty Partnerships Assistant
PRE AI
Toronto, ON
- Full-time
Support the Partnerships Manager with ongoing client requests and marketing campaigns
Added 44 mins ago
MD
Construction Project Operations Manager
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Working Title: Construction Project Operations Manager
Added 44 mins ago
CC
RQ11817 - Project Manager/Leader
CCI- Computer Consultants International, Inc.
Toronto, ON
- Full-time
Knowledge of project-relevant state of the art multi-platform I&IT technology and understanding of current and emerging trends in such areas as: audio visual systems, mobile, voice, data,…
Added 44 mins ago
C/
Coordinator, Information Management / Coordinateur, Gestion de l’information
CATSA / ACSTA
Ottawa, ON
- $62,889 to $78,610 CAD / year
- Contract
The Coordinator, Information Management, reporting to the General Manager, Corporate Security, Facilities and Information is responsible for providing day-to-day delivery and support of…
Added 1 hour ago
D
Senior Manager, Vendor Operations
Deluxe
SK
- Full-time
The Senior Manager, Vendor Operations is a senior leadership role responsible for overseeing the execution and continuous improvement of end-to-end dubbing vendor operations.
Added 1 hour ago
A
Quality Lead
Accenture
Toronto, ON
- Full-time
Accountable to (Integrated) Project Delivery Team for timely data and information regarding the status of all aspects of the project’s quality assurance and quality control and providing…
Added 1 hour ago
TH
Plastic & Reconstructive Surgeon
The Hospital for Sick Children
Toronto, ON
- Full-time
…scene, and strengths in sectors such as life sciences, finance, information, and communications technology. Toronto and the surrounding…
Added 1 hour ago
S
Restaurant manager
Subway
Sudbury, ON · Greater Sudbury, ON
- Full-time
Added 1 hour ago
MH
Sr. Platform Engineer
MedMe Health
Remote, Canada
- $116,000 to $156,000 CAD / year
- Full-time
- Remote
…Nova is the team every other pod turns to for infrastructure support, so platform work competes daily with requests we can't reasonably say no to. Adding senior capacity is how we stop that…
Added 2 hours ago
TO
Advisor 3, Media Relations
The Ottawa Hospital
Ottawa, ON
- Full-time
Reporting to the Manager, Communications Strategy and Media Relations, the Media Relations Officer will be responsible for providing communications services in support of TOH¿s mission,…
Added 2 hours ago
CG
Associate Coordinator, People & Culture at Assiniboine Park
Compass Group Canada
Winnipeg, MB
- $22 CAD / hour
- Part-time
The People & Culture Assistant Coordinator, reporting to the Manager, People & Culture provides hands-on support across core HR functions, with a strong emphasis on full-cycle hourly…
Added 2 hours ago
NB
Technology Associate
National Bank of Canada
Winnipeg, MB
- Full-time
…management team execute client instructions, maintain accurate information, navigate internal processes, and keep operational work moving from start to…
Added 2 hours ago
T
Account Director
Tru
Toronto, ON
- Full-time
Education: Bachelor’s degree preferred in Marketing, Information Technology, Business Administration, or a related field.
Added 3 hours ago
AH
Coop Work Experience Student
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Internship
…families across the province. Within Health Shared Services, the Information Technology team is a very dynamic and driven group who engage in complex, challenging and diverse projects to…
Added 3 hours ago
MI
Sr. Specialist Enterprise Solution Architect (m|w|x)
Magna International
Aurora, ON
- Full-time
…technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied…
Added 5 hours ago
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Senior Product Manager
Jobgether
Canada
- Full-time
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential…
Added 5 hours ago
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Forward Deployed AI Engineer - Senior Manager
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
The market is beginning to understand what leading technology companies have demonstrated: AI products fail not because the models are weak but because deployment is broken. The gap between…
Added 6 hours ago
H
VMware Infrastructure Specialist
HCLTech
AB · Edmonton, AB
- $89,000 to $117,000 CAD / year
- Full-time
Diploma or Degree in Computer Science, Information Technology, Engineering, or a related field.
Added 6 hours ago
H
IT Project Coordinator (Infrastructure)
HCLTech
Brampton, ON
- $74,000 to $83,000 CAD / year
- Full-time
…stakeholder management skills, and a proven ability to coordinate and support the successful delivery of infrastructure and technology…
Added 6 hours ago
WC
(CAN) Leader des ressources humaines en magasin
Walmart Canada
MB · Saint-Laurent, MB
- Contract
Leads and promotes the adoption of technology services and digital solutions by utilizing and sharing resources, information, and tools; and modeling and assisting associates with new ways…
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Gestion performance financiere & optimisation programme / Financial performance & program improvement
Airbus Aircraft
Mirabel, QC
- Full-time
…assumption pack ) pour le plan opérationnel (OP) des couts de “Support en Continu” ( Continuing Support - CS), tout en accompagnant les responsables de portefeuille CS dans la définition et…
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Top Aces
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The Inventory and Component Repair Sr. Manager (Inv and CR Sr. Manager) is responsible for leading inventory control and internal component repair operations at the Bagotville Repair Shop…
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Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
…development, project execution, reporting and analytics, and information management practices. The role serves as a key liaison between Information Technology and service areas to ensure…
Added 6 hours ago
CF
Project Manager
Centre for Chronic Disease Control
Delhi, ON
- Full-time
…Scientific & Industrial Research (DSIR), Ministry of Science and Technology, Government of India. CCDC also holds recognition as a WHO Collaborating Centre for Surveillance, Capacity…
Added 7 hours ago
AS
Project Manager L5 / Lead IT Project Manager
Apex Systems
Mississauga, ON
- $70 to $100 USD / hour
- Full-time
The Project Manager L5 / Lead IT Project Manager will lead large, complex programs that support enterprise strategy and business value across McKesson. This role will oversee multiple…

Scotiabank

Assistant Manager, Reconciliation Operations (GWO)

Toronto, ON, M1L 4S2, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 11, 2026
Experience: Post-Secondary education or 3 years related experience is an asset
Posting language: English
Posted: Nov 3, 2026

Original job description

Requisition ID: 278136
Employee Referral Program – Potential Reward: $1,000.00

We are committed to investing in our employees and helping you continue your career at Scotiabank.

The Role

The Assistant Manager, in Reconciliation Operations is responsible for providing support to a team of subject matter experts in supporting the Branch and units within Global Operations in reconciliation services and accurately processing correcting or adjusting entries in a centralized environment. The Assistant Manager is expected to foster a performance oriented, customer-focused culture by working in close collaboration with staff (including coaching) to ensure knowledgeable and straightforward responses are provided and being better organized to serve customers while reducing costs and mitigating risk. The Assistant Manager leads the team to ensure business strategies, plans and initiatives are executed and delivered in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role, you will:

Champion a customer-focused culture that strengthens client relationships and uses broader Bank knowledge, systems and partnerships.

Customer Experience and Leadership – Lead a customer-focused team and provide direction to deliver best-in-class service by:

- Maintain current process and system knowledge through training and regular updates.
- Communicate and consistently meet service-level standards.
- Identify trends and opportunities to improve efficiency and effectiveness.
- Align plans and execution with business objectives.
- Resolve obstacles affecting difficult assignments.

Business Plan and Execution – Support effective tools and processes by:

- Review activity reports to ensure branch support needs are met.
- Analyze trends and recommend process and service improvements.
- Maintain focus on targeted outcomes.
- Partner with management to implement new initiatives and branch rollouts.

Operational Effectiveness and Improvement – Deliver timely, flexible service while managing risk by:

- Identify root causes, assess business impacts and provide timely solutions.
- Complete quality checks to improve service, compliance and risk management.
- Address underlying customer needs and prevent recurring issues.
- Review and authorize daily certifications and voucher exceptions, escalating concerns as needed.
- Use reporting trends to improve efficiency, support implementation and escalate irregular practices.
- Maintain effective operations and controls in line with Bank values, policies and regulatory obligations.
- Encourage new and simpler ways to serve customers.
- Apply the Bank’s risk appetite and culture to daily decisions.
- Maintain and test an effective Business Continuity Plan.
- Support the direction of the Bank and Global Operations.
- Encourage staff to recommend better ways to serve customers.
- Support coordinated business plans and operate within budget.
- Monitor workflows and recommend improvements.

Leadership and Development – Build an inclusive, high-performing team through coaching, communication and development by:

- Clearly communicate expectations, accountabilities and goals.
- Monitor goals and ensure appropriate processes are in place.
- Coach direct reports and support employee development.
- Maintain open communication and awareness of Pathways to Resolution.
- Lead regular huddles and ad hoc information-sharing meetings.
- Ensure fair and equitable treatment of all staff.
- Foster an inclusive work environment.

Relationship Management – Build strong relationships with business partners by:

- Partner with managers, SSG units, branches and business lines to resolve issues, reduce costs and improve service.
- Provide management with feedback and recommendations.
- Collaborate on communications to understand new initiatives, objectives and strategies.
- Apply the Bank’s risk appetite and culture to daily decisions.
- Maintain efficient operations and effective controls in line with Bank values and risk obligations.
- Champion high performance and an inclusive work environment.

Dimensions

Number of Units Serviced: All Canadian Domestic Branches and select non-branch transits:

- This may also include ABM services (branch or 3rd party serviced)
- Digital transits and fulfillment services (e.g. RDC)

Specific dimensions associated with measurement of success in this role include:

- Key Performance Indicators (KPIs) around support activities conducted (calls, emails, skill builds, etc.)

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

- Expert listening, oral and written communication skills
- Expert knowledge of financial entries
- Expert organizational and time management skills
- Thorough understanding of CPA regulations, policies, and regulatory requirements.
- Thorough knowledge of LAN/PC operations and required systems (e.g. Pega, MS Office Suite, AS400, FFT, TKS, Intralink, IRIS, and others) knowledge of operating procedures as it relates to financial returns and reporting
- Strong knowledge of branch services, products, and processes and/or RSC or OCS processes
- Strong knowledge of the Bank’s Policies and Procedures
- Ability to work under pressure with constant interruptions - Must be flexible in a changing environment
- Post-Secondary education or 3 years related experience is an asset

Working Conditions

Standard office environment, with little risk of exposure to hold-ups, extortion, etc. There is a constantly changing environment (priorities and deadlines) with dynamic volumes or processing problems encountered. Work must be accurately completed, while maintaining a high level of service to customers, within agreed upon service level agreements. Non-standard working hours may be a requirement, as hours range from Monday to Friday 8:00 a.m. – 8:00 p.m.

What’s in it for you?

Opportunity to engage with various GBM business groups on KYC/AML topics and client outreach activities
Opportunity to enhance knowledge of GBM’s global product offering, business lines and functional processes, as well as gain exposure to the overall bank
Opportunity to build strong strategic relationships across broad partner and stakeholder groups within GBM globally and across the bank
Be a key member of a dynamic and engaged team with strong leadership and focused personal and career development support
A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities – for you and our customers.
A competitive rewards program including bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day.
Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.

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More about this job

Responsibilities

The Assistant Manager leads a team of subject matter experts in reconciliation operations to ensure accurate processing and compliance with internal policies. They are responsible for fostering a customer-focused culture, coaching staff, and identifying opportunities to improve operational efficiency and risk management.

Requirements

Candidates should have expert knowledge of financial entries, CPA regulations, and bank policies, along with strong organizational and communication skills. A post-secondary education or at least 3 years of related experience is preferred.

Skills

Reconciliation operations
Financial entries
Team leadership
Coaching
Customer service
Risk management
CPA regulations
Process improvement
Business continuity planning
Reporting
Time management
Communication skills
Compliance
Data analysis
Stakeholder management

Benefits

Bonus
Flexible vacation
Personal days
Sick days
Comprehensive benefits
Employee resource groups

Visa sponsorship

Not detected in the job text

Keywords

Reconciliation
Global Operations
Financial entries
CPA regulations
Pega
MS Office Suite
AS400
FFT
TKS
Intralink
IRIS
Risk management
Compliance
Business continuity
Branch services
KYC
AML
Operational effectiveness
Performance management
Stakeholder management

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