Business Controls Officer

Requisition ID: 276900

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

As a Business Controls Officer you contribute to the success of Regulatory Controls and the Canadian Branch Network by conducting independent and rigorous reviews to support Global Operations teams and branches.

You ensure that activities are carried out in accordance with regulatory requirements and the Bank’s internal policies and procedures. You identify irregularities, provide recommendations, and help mitigate risks related to banking activities, credit, investments, and small business banking.

Is this role right for you? - In this role you will:

• Conduct next-day reviews using the Regulatory Controls automated tool (OACR).
• Perform daily regulatory monitoring to support branch management teams and ensure compliance with requirements.
• Review, research, and analyze client transactions to identify irregularities and potential risks.
• Communicate identified deficiencies to branch management and Regulatory Controls management and provide appropriate recommendations.
• Take the necessary action to resolve cases in OACR that may impact clients or present a risk to the Bank.
• Ensure compliance with the Bank’s security procedures and applicable authorities and limits.
• Follow up on irregular cases through to full resolution.
• Meet key performance indicators, quality control targets, and operational commitments, including resolving cases within 24 to 48 hours.
• Work closely with Global Operations teams and branch partners to provide effective support.
• Act as a subject matter resource for regulatory controls related to Retail Credit, Small Business Banking, and Day-to-Day Operations.
• Stay current on policies, procedures, and regulatory changes affecting these areas.
• Identify opportunities for process improvement, automation, and operational efficiency.
• Contribute to the identification of potential fraud and relevant investment opportunities.
• Participate in team meetings, huddles, one-on-one meetings, and Bank engagement initiatives.
• Contribute to an inclusive, high-performance culture focused on collaboration, development, and engagement.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

• In-depth knowledge of branch operations, policies, and procedures, including branch control systems and applications.
• Excellent knowledge of policies and processes related to the creation, administration, and compliance of financial products and services.
• In-depth knowledge of compliance requirements applicable to individuals and small businesses.
• Strong knowledge of regulatory requirements.
• Good understanding of policies and processes related to risk and credit adjudication for individuals and small businesses.
• Working knowledge of the Canadian Code of Practice for Consumer Debit Card Services, as well as financial products and services.
• Knowledge of Bank systems and tools such as IntraCom, Sales Manager, Workbench, Paperless Cash Operations, and OACR is considered a strong asset.
• Strong computer skills.
• Strong analytical, research, and problem-solving skills with excellent attention to detail.
• Ability to work independently, manage priorities, and make sound decisions within established policies and authority levels.
• Strong communication and collaboration skills when working with various partners.

Your Work Environment

You will work independently within your assigned authority and in accordance with the Bank’s policies. You will collaborate regularly with branch, Global Operations, and Regulatory Controls teams.

The role also provides opportunities for ongoing professional development through training, job shadowing, networking activities, and the Bank’s learning platforms.

Language Requirement

In addition to French, the successful candidate must have a sufficient command of English, as the role requires regular interaction and collaboration with teams and individuals based in Toronto, as well as ongoing communication with other individuals, including clients, who communicate in English both locally and elsewhere.

Location(s):  Canada : Quebec : Montreal 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.