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Added 1 min ago
IF
Digital Art Facilitator (Non-Profit)
Indigenous Friends Association
Canada
- $30 CAD / hour
- Full-time
…cultural preservation. Established with a vision to bridge the digital divide and foster digital literacy among Indigenous peoples, IFA has rapidly grown into a leading force in advocating…
Added 1 min ago
AC
Analyste De La Chaîne D'Approvisionnement | Supply Chain Analyst
Aston Carter
Longueuil, QC
- $42 to $48 CAD / hour
- Contract
…decision-making, enhancing procurement processes, and driving digital transformation initiatives across indirect procurement…
Added 1 min ago
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EN- CALL FOR APPLICATIONS FOR A STRATEGIC PARTNERSHIP US - CANADA
Nkinda
ON · Ontario, Canada
- Contract
advising and supporting the digital transformation of businesses, institutions and communities.
Added 1 min ago
D
Consultant - Strategy & Operations (Future Opportunity) - Digital Customer
Deloitte
Toronto, ON
- Full-time
You will be part of a fast-paced, collaborative demand generation marketing team focused on driving awareness, engagement, and pipeline growth through integrated marketing initiatives. The…
Added 1 min ago
BC
Candidate to the engineering profession (CEP) – Digital Power Systems
BBA Consultants
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
- Full-time
Join BBA and kick-start your career by actively contributing to various project phases as a candidate to the engineering profession in Digital Power Systems.
Added 1 min ago
RI
Senior Full-Stack Java Developer (Kafka/ Angular)
Rose International
Mississauga, ON
- Full-time
Seeking a Senior Full Stack Java Developer to join a technology team supporting applications and digital solutions within the Banking / Financial Services domain.
Added 1 min ago
JH
Spécialiste bilingue des communications (junior)/ Communications Specialist Bilingual
JRoss Hospitality Recruiters
Montreal, QC
- Full-time
…growth-minded Junior Communication Specialist to join our client’s team on-site in Montreal. Working closely with leadership in a supportive, purpose-driven environment, you will play an…
Added 1 min ago
AE
Sr. Materials Innovation Manager – Advanced Concepts
Arc'teryx Equipment
North Vancouver, BC
- Full-time
The Advanced Concepts team drives breakthrough innovation in snow, trail and climb for the mountain athlete everywhere. Fueled by curiosity, we take a holistic approach to identifying…
Added 1 min ago
Y
Talent Acquisition Specialist - Technical and Sales (B2B)
YuJa
Toronto, ON · North York, ON
- $50,000 to $55,000 CAD / year
- Full-time
For over a decade, YuJa has been dedicated to building not only innovative digital compliance and accessibility solutions, but also a workplace where our people can thrive. We invest in our…
Added 1 min ago
PM
Paid Social Manager
Publicis Media
Toronto, ON
- Full-time
…Canadas’ favorite brands and endless opportunities to grow for our team…
Added 1 min ago
D
Analyst or Consultant, Government and Public Sector Solutions
Deloitte
Ottawa, ON
- Full-time
As an Analyst or Consultant, you'll work as part of a team to help solve our clients' toughest business challenges, supporting public sector leaders as they modernize programs and services…
Added 1 min ago
AD
Researcher - Product Innovation, Global R&D
ArcelorMittal Dofasco
Hamilton, ON
- Full-time
…leadership, clear expectations, and continuous improvement, with all team members expected to actively identify hazards and take action to prevent harm. Joining ArcelorMittal Dofasco means…
Added 1 min ago
CE
Operations Technician / Administrative Coordinator
Canadian Energy Insight Inc.
Calgary, AB
- Full-time
We are a growing company with a collaborative, professional, and supportive work environment. Our team works closely together to deliver high-quality services to our clients, and we value…
Added 2 mins ago
A
Management Consultant – CFO & Enterprise Value | Utilities Industry
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
…operating models, optimize financial processes, and leverage digital technologies, data, and advanced analytics to enable more efficient operations, better decision-making, and sustainable…
Added 2 mins ago
R
Bilingual FX Analyst - 12 months Contract
RBC
Toronto, ON
- Full-time
As a FX Analyst in the digital division within the Commercial FX Sales department, you will primarily be responsible for providing access to RBC DX, RBC’s proprietary online FX trading…
Added 2 mins ago
T
Personal Banking Associate
TD
Saskatoon, SK
- Full-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 2 mins ago
T
Personal Banking Associate
TD
Lethbridge, AB
- Full-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 2 mins ago
D
Registered Dental Assistant - Westlake Dental
dentalcorp
Lloydminster, SK · Westlake Dental
- Full-time
…clinic in Lloydminster offering laser dentistry, and our dental team promises individualized dental care targeted to our patients’ specific…
Added 2 mins ago
C
Client Engagement Associate (Multiple Locations)
CIBC
Barrie, ON · Belleville, ON · Brampton, ON · Burlington, ON · Cornwall, ON · Hamilton, ON · Kingston, ON · London, ON · Milton, ON · Mississauga, ON · Niagara Falls, ON · Oakville, ON · Oshawa, ON · Ottawa, ON · Peterborough, ON · St. Catharines, ON · Toronto, ON · Vaughan, ON
- Part-time
As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their…
Added 2 mins ago
C
First Nations/Métis/Inuit Candidates - Banking Centre Roles( BC Interior)
CIBC
Creston, BC · Golden, BC · Grand Forks, BC · Kamloops, BC · Kelowna, BC
- Full-time
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are…
Added 2 mins ago
M
Senior Account Manager, SEM
Monks
Toronto, ON
- Full-time
Monks is the global, digital-first, data-driven, unitary operating brand of S4Capital plc, where our culture centers on how we show up for the work and for one another. That begins with the…
Added 2 mins ago
B
Customer Service Representative - Speedy Glass
Belron
Mississauga, ON · Speedy - Mississauga
- Full-time
We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.
Added 2 mins ago
M
Manager, Product Management - Media Solutions
Mastercard
Toronto, ON
- Full-time
…economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation,…
Added 2 mins ago
Senior Manager, Community Affairs - New Brunswick
Bell
Fredericton, NB
…future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every…
Added 16 mins ago
PG
Manager, Social
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
…Canadas’ favorite brands and endless opportunities to grow for our team…

Scotiabank

Customer Experience Associate - Algonquin Square, Sudbury, ON (22.50 hours/week)

ON, Canada
Sudbury, ON, P3E 4Z6, Canada

Apply About employer

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Job details

Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Requisition ID: 277677

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : Sudbury

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Customer Experience Associate is responsible for providing exceptional service by processing daily transactions and identifying customer needs. They also act as a technology expert to assist clients with mobile banking applications and contribute to branch sales targets.

Requirements

Candidates should have proven customer service skills and the ability to work in a professional, efficient manner. Strong technical skills and the ability to promote digital banking options are required, along with availability for a flexible schedule.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Financial services
Transaction processing

Benefits

Professional development
Internal training
Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Mobile Banking
Customer Service
Relationship Management
Transaction Processing
Branch Banking
Professional Development
Teamwork

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