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Added 9 mins ago
Customer Experience Associate - Lynn Valley, North Vancouver BC (18.75hrs/week)
Scotiabank
North Vancouver, BC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 27 mins ago
CA
Extended Back Office Associate
Crédit Agricole CIB
Montreal, QC
- Full-time
Management of trading operations for Equities / Convertible Bonds / EIS Sales scopes:
Added 35 mins ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
St. John's, NL
- Part-time
May be asked to perform clerical and banking duties
Added 44 mins ago
T
Personal Banking Associate - Oromocto
TD
Oromocto, NB
- Full-time
…them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 1 hour ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Rocky Mountain House, AB
- Part-time
May be asked to perform clerical and banking duties
Added 1 hour ago
T
Personal Banking Associate Trainee
TD
Toronto, ON
- Full-time
…them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their…
Added 2 hours ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Brampton, ON
- Part-time
May be asked to perform clerical and banking duties
Added 2 hours ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Dartmouth, NS
- Part-time
May be asked to perform clerical and banking duties
Added 2 hours ago
SD
Front Store Supervisor, Hourly Full Time Day
Shoppers Drug Mart
Amherstburg, ON
- Full-time
May be asked to perform clerical and banking duties
Added 2 hours ago
CC
Retail Sales Associate
Canna Cabana
London, ON · Oxbury Centre, London, ON
- $17.6 to $18.5 CAD / hour
- Part-time
…cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis,…
Added 2 hours ago
T
Customer Experience Associate - Ile des Soeurs (Part-time, 18.75h/week)
TD
Montreal, QC
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 2 hours ago
GF
Fit4Less Manager - Edmonton Kingsway
GoodLife Fitness
AB
- Full-time
…on the Jobs Hub in Workday. All job offers and requests for banking information or SIN should be completed only through, and when logged into Workday. We will never send or ask any…
Added 2 hours ago
UC
Senior Lead Developer
UniSysTech Consulting
Toronto, ON · Greater Toronto Area, Canada
- Other
Deep understanding of memory/performance tuning, inline functions, functional array operations, error-handling strategies, and operational fault tolerance.
Added 3 hours ago
FC
Fit4Less Manager - Edmonton Kingsway
Fit4Less Canada
AB · Edmonton, AB
- Full-time
…on the Jobs Hub in Workday. All job offers and requests for banking information or SIN should be completed only through, and when logged into Workday. We will never send or ask any…
Added 3 hours ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
May be asked to perform clerical and banking duties
Added 3 hours ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Kingston, ON
- Part-time
May be asked to perform clerical and banking duties
Added 3 hours ago
T
Personal Banking Associate Trainee - Farsi Language Preferred
TD
Richmond Hill, ON
- Full-time
· Knowledge of banking solutions and processes to advise customers
Added 3 hours ago
FEP Wealth Management - Tax Officer (Vancouver)
Scotiabank
Vancouver, BC
Allocate, monitor, and review tax returns prepared by Associate Tax Officers, Tax Administrators, and seasonal team members to support completeness, accuracy, and effective risk management.
Added 4 hours ago
R
Equipment Finance Associate- EN
RBC
Montreal, QC
- Full-time
The Equipment Finance Associate is a strategic member of the Equipment Finance team, working directly with Equipment Finance Specialists (EFSs) and partners to steward a portfolio of valued…
Added 4 hours ago
Financial Service Representative
Money Mart
Barrie, ON
At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible,…
Added 4 hours ago
Assistant Branch Manager
Money Mart
Barrie, ON
At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible,…
Added 4 hours ago
RB
Equipment Finance Associate
Royal Bank of Canada
Montreal, QC
- Full-time
The Equipment Finance Associate is a strategic member of the Equipment Finance team, working directly with Equipment Finance Specialists (EFSs) and partners to steward a portfolio of valued…
Added 4 hours ago
R
Equipment Finance Associate
RBC
Montreal, QC
- Full-time
The Equipment Finance Associate is a strategic member of the Equipment Finance team, working directly with Equipment Finance Specialists (EFSs) and partners to steward a portfolio of valued…
Added 4 hours ago
T
Personal Banking Associate - Candiac (Part-time, 18.75h/week)
TD
Candiac, QC
- Part-time
…et approfondis avec nos clients en effectuant de nombreuses opérations de service à la clientèle ainsi que de fournir des renseignements et des conseils sur les services, les produits et…
Added 4 hours ago
T
Personal Banking Associate - Candiac (Part-time, 18.75h/week)
TD
Candiac, QC
- Part-time
…et approfondis avec nos clients en effectuant de nombreuses opérations de service à la clientèle ainsi que de fournir des renseignements et des conseils sur les services, les produits et…

Scotiabank

Customer Experience Associate - Beacon Hill, ON - 11.25 hours/week

Gloucester Glen, ON, Canada
Gloucester, ON, K1J 1G4, Canada

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Applications open in a new tab.

Job details

Apply by: Oct 27, 2026
Posting language: English
Posted: Oct 19, 2026

Original job description

Requisition ID: 276814

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : Ottawa || Canada : Ontario : Gloucester

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch, providing exceptional service by processing transactions and identifying customer needs. They also nurture long-standing relationships and promote digital banking tools to help clients manage their financial goals.

Requirements

Candidates should have proven customer service skills and be comfortable in simple sales situations. Strong technical proficiency and the ability to work a flexible schedule are required for this role.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Financial services

Benefits

Professional development
Internal training
Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Transaction Processing
Customer Service
Retail Banking
Technical Support
Professional Development
Branch Operations

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