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Added 9 mins ago
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Director of Customer Success
Haystack
Canada
- $243,000 to $365,000 CAD / year
- Full-time
This employer is a technology company seeking a strategic leader to oversee account management and customer success operations. The role focuses on driving revenue growth, retention, and…
Added 9 mins ago
AI
Immigration Consultant (RCIC)
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Toronto, ON · Greater Toronto Area, Canada
- Full-time
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- Full-time
Policies, procedures and processes are communicated in a professional and courteous manner.
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Direct Marketing Specialist
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An interest in marketing, customer engagement, and professional development.
Added 1 hour ago
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Customer Service Representative
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Toronto, ON · Greater Toronto Area, Canada
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Added 2 hours ago
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Customer Support Specialist
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- $65,000 CAD / year
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…for health and wellness clinics. They are seeking a dedicated professional to join their support team to help practitioners navigate complex software solutions and deliver exceptional…
Added 3 hours ago
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Director of Sales and Marketing - Element by Westin - Downtown - Calgary, AB
Concord Hospitality Enterprises
AB · Calgary, AB
- Full-time
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Added 5 hours ago
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Customer Experience Associate - Blind River, ON (18.75 hours/week)
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Blind River, ON
- Full-time
Our Customer Experience Associates Are People-centric And Connect With Customers In a Relatable Way. As An Essential Member Of The Canadian Banking Branch Network, The Focus Is To Provide…
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(CAN) General Merchandise Associate
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Outside Sales Internship / Co-op - Summer 2027
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- Full-time
Deliver next-level customer service and support sales growth in accounts across all industries within your territory.
Added 5 hours ago
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Outside Sales Internship / Co-op - Summer 2027
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- Full-time
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Added 5 hours ago
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Sales Account Representative
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Provide legendary customer service with the help of our sales support team.
Added 5 hours ago
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PIA Client Service Associate
TD
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- Full-time
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Scotiabank

Customer Experience Associate - Blind River, ON (18.75 hours/week)

Blind River, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 23, 2026
Posting language: English
Posted: Oct 16, 2026

Original job description

Requisition ID: 274366

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About The Role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates Are People-centric And Connect With Customers In a Relatable Way. As An Essential Member Of The Canadian Banking Branch Network, The Focus Is To Provide Exceptional Service Throughout The Customer’s Journey By

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Skills

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : Blind River

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Provide friendly, proactive customer service, process everyday banking transactions, and build lasting customer relationships. Identify straightforward sales opportunities and help customers use mobile and other digital banking options to manage their needs.

Requirements

Applicants should have customer service experience gained through work or community involvement, strong technical skills, and the ability to communicate clearly and solve customer needs. They should be professional, friendly, comfortable with simple sales situations, available for a flexible schedule, and eager to learn and contribute to a team.

Skills

Customer Service
Relationship Building
Needs Discovery
Active Listening
Transaction Processing
Sales
Digital Banking
Mobile Banking Applications
Technical Skills
Communication
Problem Solving
Teamwork
Adaptability
Target-Based Performance

Benefits

Professional Development
Internal Training
Competitive Compensation and Benefits Package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Canadian Banking
Branch Banking
Customer Service
Customer Relationships
Banking Transactions
Sales Opportunities
Digital Banking
Mobile Banking Applications
Self-Service Banking
Financial Goals
Needs Discovery
Active Listening
Target-Based Performance
Flexible Schedule
Professional Development

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