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Added 39 mins ago
HI
Commercial Lines Account Associate, Professional Liability
HUB International
Markham, ON
- Full-time
We’re looking for a strong Commercial Account Associate to support our professional liabilities accounts in Markham. This role involves working closely with Senior Team members of the…
Added 2 hours ago
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Customer Experience Associate (Contract) - Huntsville Place Mall Branch (22.5 Hours/Week)
Scotiabank
Huntsville, ON
- Contract
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 6 hours ago
Associate Team Lead - Peterborough Kawartha Centre, Peterborough , Ontario
Scotiabank
Peterborough, ON
The Associate Team Lead, Business Banking, is responsible for supporting the Team Lead, Business Banking with the Business Banking (BB) market strategy by leading, overseeing, and providing…
Added 7 hours ago
TS
Associate – Retail/Wealth FX, Fixed Income and Precious Metals Distribution
TD Securities
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 7 hours ago
Customer Experience Associate (Contract) - Huntsville Place Mall Branch (22.5 Hours/Week)
Scotiabank
Huntsville, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 8 hours ago
Customer Experience Associate - Mahogany Branch, AB (30 hours/week) Contract- May, 2027
Scotiabank
AB · Calgary, AB
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 9 hours ago
CG
Investment Banking Analyst
Canaccord Genuity Group Inc.
Toronto, ON
- Full-time
Our Canadian operation is currently looking for an Analyst or Associate to join our Diversified Investment Banking group in Toronto. Analysts in this group are generalists, gaining…
Added 9 hours ago
Portfolio Analyst - 18 Month Contract
Scotiabank
Toronto, ON
…field as necessary to deliver a seamless and efficient client experience by managing cash requirements and ongoing portfolio management for portfolios adhering to the centralized models.…
Added 10 hours ago
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Associate – Retail/Wealth FX, Fixed Income and Precious Metals Distribution
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 11 hours ago
Senior Customer Experience Associate - Castleridge Centre, AB (30 hours/week)
Scotiabank
Calgary, AB
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 11 hours ago
Customer Experience Associate - Queensway & Islington (15 hours/week)
Scotiabank
Toronto, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 12 hours ago
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Financial Services Associate (Mandarin)
CIBC
Vancouver, BC
- Full-time
…futures and set up their businesses. As a Financial Services Associate in the Imperial Service Team, you’ll provide administrative and client support to seek business growth opportunities.…
Added 12 hours ago
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Financial Services Associate (Mandarin)
CIBC
Vancouver, BC
- Full-time
…futures and set up their businesses. As a Financial Services Associate in the Imperial Service Team, you’ll provide administrative and client support to seek business growth opportunities.…
Added 12 hours ago
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Compliance Analyst, Group Audit & Conduct
Wellington-Altus
AB · Toronto, ON · Calgary, AB
- Full-time
Founded in 2017, Wellington-Altus Private Wealth Inc. (Wellington-Altus) is Canada's top-rated* investment dealer and a subsidiary of Wellington-Altus Financial Inc., one of Canada’s Top…
Added 12 hours ago
MC
Wealth Management Advisor (full-time; Goderich)
Mainstreet Credit Union Canada
Goderich, ON
- $63,703 to $99,535 CAD / year
- Full-time
Mainstreet Credit Union is actively seeking a Wealth Management Advisor to join our team!
Added 12 hours ago
Senior Customer Experience Associate - Speedvale & Stevenson, Guelph
Scotiabank
Guelph, ON
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 12 hours ago
Customer Experience Associate - Niagara & Thorold, Welland (22.5 hours/week)
Scotiabank
Welland, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 12 hours ago
Senior Customer Experience Associate - Grimsby (18.75 Hours/Week)
Scotiabank
Grimsby, ON
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 12 hours ago
Client Service Processor, temporary 6-month contract
The Canada Life Assurance Company
London, ON
Reporting to the Associate Manager of Direct to Head Office (D2HO). The Client Service Processor will be responsible for the timely distribution of team paperwork, cheques and e-mails for…
Added 12 hours ago
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Private Wealth Associate, Winter 2027 (Co-op/Internship) - 4 months
BMO
Halifax, NS · Nova_Ctr
- Full-time
Our student experience is designed to integrate you to the BMO team from day one by adding value in the work you do. You will have the opportunity to participate in programs such as the…
Added 12 hours ago
CL
Client Service Processor, temporary 6-month contract
Canada Life
London, ON
- Full-time
Reporting to the Associate Manager of Direct to Head Office (D2HO). The Client Service Processor will be responsible for the timely distribution of team paperwork, cheques and e-mails for…
Added 14 hours ago
CG
Equity Research Associate – Metals & Mining
Canaccord Genuity Group Inc.
Toronto, ON
- Full-time
Canaccord Genuity (CG) is a leading independent, full-service financial services firm with a strong presence across wealth management and capital markets. We are built on long-term client…
Added 14 hours ago
HI
Client Care Representative - Personal Insurance Associate
HUB International
Campbell River, BC
- Full-time
As a Personal Insurance Associate, you will help protect individuals most valuable assets. In this role, you will provide outstanding client service through your positive, friendly manner…
Added 14 hours ago
Customer Experience Associate - Orchard Place, Kelowna, BC (15 hours/week)
Scotiabank
ON · Kelowna, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 14 hours ago
Customer Experience Associate - Markham Town Square (30 hours/week)
Scotiabank
Markham, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…

Scotiabank

Customer Experience Associate - Brooks Branch, AB (22.5 hours/week)

Brooks, AB, T1R 1B2, Canada

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Requisition ID: 278307

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Alberta : Calgary

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch, providing exceptional service and processing daily transactions. They are responsible for identifying customer needs, promoting digital banking solutions, and contributing to branch sales targets.

Requirements

Candidates should have proven customer service skills and the ability to work in a target-based environment. Strong technical proficiency and a flexible schedule are required to support branch operations.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Financial services

Benefits

Competitive compensation
Benefits package
Professional development
Internal training

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Transaction Processing
Customer Service
Branch Banking
Technical Support

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