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Added 30 mins ago
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Capital Markets and Accounting Advisory Services, Senior Associate
PwC
Vancouver, BC
- Full-time
The Capital Markets Accounting Advisory Services team (“CMAAS”) is a high performing and fast growing practice within PwC Canada and Globally. The team is committed to supporting our…
Added 57 mins ago
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Associate Portfolio Manager, Credit Investing
Purpose
Toronto, ON
- Full-time
This is a true investing role. You will own positions – not just analyze them. You will contribute to capital allocation decisions, not prepare slide decks for others to make them. You will…
Added 2 hours ago
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Associate, Data Scientist
BMO
Toronto, ON · FCP
- Full-time
We are seeking a talented and experienced Data Scientist to join our Data Cognition Team at BMO Capital Markets. As a Data Scientist, you will be responsible for developing and implementing…
Added 2 hours ago
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Associate, M&A and Capital Markets
BDO
Calgary, AB · AB · Vancouver, BC
- Full-time
We are seeking an Associate, M&A and Capital Markets to join our Advisory team. This is a replacement role and an opportunity to contribute meaningfully to a dynamic, fast-paced environment…
Added 3 hours ago
Customer Experience Associate - University Heights, Victoria BC (15hrs/week)
Scotiabank
Victoria, BC
…and private banking, corporate and investment banking, and capital…
Added 3 hours ago
ScotiaMcLeod Administrative Associate (Contract)
Scotiabank
Vancouver, BC
…and private banking, corporate and investment banking, and capital…
Added 3 hours ago
Customer Experience Associate - Burnaby Main, Burnaby BC (18.75hrs/week)
Scotiabank
Burnaby, BC
…and private banking, corporate and investment banking, and capital…
Added 3 hours ago
Associate, Scotia Financial Planning - Toronto, ON
Scotiabank
Toronto, ON
…and private banking, corporate and investment banking, and capital…
Added 3 hours ago
MI
Senior Associate, Capital Activity- Private Equity/ Private Markets
MUFG Investor Services
Toronto, ON
- $72,000 to $105,600 CAD / year
- Full-time
Prepare and process private markets capital activity, including capital calls, distributions, net activity allocations, and related investor-level calculations.
Added 3 hours ago
MI
Senior Manager, Fund Accounting, Private Markets
MUFG Investor Services
Toronto, ON
- $105,000 to $154,000 CAD / year
- Full-time
…management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of…
Added 3 hours ago
MI
Senior Associate, Capital Activity- Private Equity/ Private Markets
MUFG Investor Services
Toronto, ON
- $72,000 to $105,600 CAD / year
- Full-time
Prepare and process private markets capital activity, including capital calls, distributions, net activity allocations, and related investor-level calculations.
Added 3 hours ago
Customer Service Representative - Heartland Town Centre, Mississauga (22.5 hrs/week)
Scotiabank
Mississauga, ON
…and private banking, corporate and investment banking, and capital…
Added 3 hours ago
Customer Experience Associate - Renfrew, ON - 18.75 hours/week
Scotiabank
Renfrew, ON
…and private banking, corporate and investment banking, and capital…
Added 4 hours ago
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Associate Director & Senior Counsel
RBC
Toronto, ON
- Full-time
The RBC Capital Markets Law Group is seeking to staff a securities lawyer in an Associate Director & Senior Counsel position to support the Investment Banking and Global Markets trading…
Added 4 hours ago
BA
Associate
Brookfield Asset Management
Toronto, ON · Brookfield Place
- Full-time
Coordinate with internal legal, tax, capital markets and other functional teams throughout transaction execution and asset management.
Added 4 hours ago
MS
Project Manager – Capital Markets
MSZ Systems
Toronto, ON
- Contract
We are seeking an experienced, AI-forward Associate Director / Senior Program Manager to lead strategic AI-enabled transformation initiatives within Capital Markets.
Added 5 hours ago
Customer Experience Associate - Broadview & Gerrard (Chinese-speaking, 15.00 hours/week)
Scotiabank
Toronto, ON
…and private banking, corporate and investment banking, and capital…
Added 5 hours ago
Senior Customer Experience Associate - Central City Branch, Surrey, BC (22.50Hours/Week)
Scotiabank
Vancouver, BC
…and private banking, corporate and investment banking, and capital…
Added 5 hours ago
Associate Director, Strategic Pursuits, Managed Services
EY
Edmonton, AB · AB · Vancouver, BC · Victoria, BC · Winnipeg, MB · Dieppe, NB · Saint John, NB · St. John's, NL · Halifax, NS · London, ON · Ottawa, ON · Toronto, ON · ON · Montreal, QC · Quebec, QC · Saskatoon, SK · Waterloo, ON · Calgary, AB
…Strategic Deals Team (SDT) within Clients & Industries as an Associate Director, Managed Services Growth & Strategic…
Added 5 hours ago
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Senior Associate, Institutional Sales
Clarity (formerly Hiive)
Vancouver, BC
- Full-time
Bring 3-5+ years of experience working with institutional or ultra-high-net-worth investors, ideally in capital markets, private equity, venture capital, or financial product sales.
Added 5 hours ago
C(
Content Associate, Data
Clarity (formerly Hiive)
Vancouver, BC
- Full-time
As a Content Associate, Data at Clarity, you'll help define a new category of investing. Companies are staying private longer and reaching a scale once reserved for the public markets. That…
Added 6 hours ago
Wealth Advisor, Employee Accounts
Connor, Clark & Lunn Private Capital Ltd.
Saskatoon, SK
Becoming an Wealth Advisor, with CC&L Private Capital may be the only career move you ever need to make. Join one of Canada's largest independent and privately held discretionary investment…
Added 6 hours ago
Wealth Advisor, Employee Accounts
Connor, Clark & Lunn Private Capital Ltd.
Regina, SK
Becoming an Wealth Advisor, with CC&L Private Capital may be the only career move you ever need to make. Join one of Canada's largest independent and privately held discretionary investment…
Added 6 hours ago
Wealth Advisor, Employee Accounts
Connor, Clark & Lunn Private Capital Ltd.
AB
Becoming an Wealth Advisor, with CC&L Private Capital may be the only career move you ever need to make. Join one of Canada's largest independent and privately held discretionary investment…
Added 6 hours ago
Wealth Advisor, Employee Accounts
Connor, Clark & Lunn Private Capital Ltd.
Calgary, AB
Becoming an Wealth Advisor, with CC&L Private Capital may be the only career move you ever need to make. Join one of Canada's largest independent and privately held discretionary investment…

Scotiabank

Customer Experience Associate (Canada)

Torbay, NL, A1A 4E1, Canada

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Job details

Apply by: Oct 14, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Requisition ID: 275258

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Newfoundland and Labrador : Torbay || Canada : Newfoundland and Labrador : Logy Bay || Canada : Newfoundland and Labrador : St John's

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch, providing exceptional service by processing daily transactions and identifying customer needs. They also nurture long-standing relationships and promote digital banking tools to help clients manage their financial goals.

Requirements

Candidates must possess strong customer service skills and the ability to explain complex concepts in a simple, professional manner. A willingness to work a flexible schedule and comfort in a target-based sales environment are also required.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Financial services
Transaction processing
Adaptability

Benefits

Professional development
Internal training
Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Transaction Processing
Customer Service
Mobile Banking
Branch Banking
Professional Development
Target-based Performance

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