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Added 5 mins ago
A
Property Administrator (User Experience Partner)
Allied
Montreal, QC
- Full-time
Liaise with Technical Services team members to ensure user concerns are addressed in a timely manner and service levels are maintained.
Added 5 mins ago
SD
Senior Analyst, Business Intelligence
Shoppers Drug Mart
Mississauga, ON
- Full-time
The Senior Analyst, Business Intelligence and Insights is an individual with strong technical skills that will leverage SHN program, patient, and system data to generate outputs and…
Added 5 mins ago
SD
Pharmacy Assistant, Hourly Full Time Day
Shoppers Drug Mart
Calgary, AB
- Full-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 5 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
Regina, SK
- Part-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 5 mins ago
SD
Pharmacy Assistant, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Regina, SK
- Full-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 5 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Regina, SK
- Part-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 5 mins ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Regina, SK
- Full-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 5 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
AB
- Part-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 5 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Edmonton, AB
- Part-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 5 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Regina, SK
- Part-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 5 mins ago
W
Self Checkout Attendant
Walmart
Vernon, BC
- Part-time
…interventions in a friendly, reassuring way and escalate cash or technical issues to the Customer Service…
Added 5 mins ago
DW
Renovation Sales Consultant
Durabuilt Windows & Doors
Calgary, AB
- Full-time
You work with a team of sales representatives, managers and support staff to provide information, simplify technical details offering support and value to our customers.
Added 5 mins ago
VL
Client Engagement Lead - Canada
Very LLC
Remote, Canada
- Full-time
- Remote
You will sit at the intersection of client trust, technical delivery, and business development. The best Engagement Leads are builders who have learned to sell, or sellers who have learned…
Added 5 mins ago
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Sr. Consultant, Client Success
Visa
Toronto, ON
- Full-time
…The individual will also define and deploy client support and service implementation strategies, including automated tools and capabilities to enhance the client experience, that drive…
Added 5 mins ago
ZT
Développeur de logiciels, professionnel II/ Software Engineer, Professional II
Zebra Technologies
Montreal, QC · CAN - Montreal, Canada
- Full-time
…culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their…
Added 5 mins ago
PB
Store Manager
Psycho Bunny Inc.
Richmond, BC
- Full-time
…planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service…
Added 5 mins ago
P
Manager, Threat Hunting & Incident Response
PwC
Toronto, ON · Ottawa, ON · Vancouver, BC · Calgary, AB
- Full-time
Work with clients and stakeholders to offer strategic and technical guidance on security incidents and services, promoting customer satisfaction and retention.
Added 18 mins ago
SL
Apprenticeship Assistant
St. Lawrence College
Kingston, ON
- Full-time
A minimum of 3 years of experience of practical work experience providing administrative support in a registration service officer or academic services clerk or academic planning assistant…
Added 18 mins ago
SW
SWM Receptionist
Scotia Wealth Management
AB · Edmonton, AB
- Full-time
ScotiaMcLeod, a cornerstone of Scotia Wealth Management®, is a full-service wealth management firm with a proud history dating back to 1921. Known for service excellence, trusted advice,…
Added 18 mins ago
AP
Property Administrator (User Experience Partner)
Allied Properties REIT
Montreal, QC
- Full-time
Liaise with Technical Services team members to ensure user concerns are addressed in a timely manner and service levels are maintained.
Added 18 mins ago
A
SAP Support Technician
Adecco
Calgary, AB
- $44 to $54 CAD / hour
- Full-time
Provide recommendations and support for technical and system-related issues.
Added 18 mins ago
Licensed Optician (Full or Part Time)
Specsavers
Mississauga, ON
…team members to support eye exams, maintain high standards of customer service, and promote customer satisfaction. The optician will also help manage inventory, ensure compliance with…
Added 18 mins ago
CI
Agent (12-month contract)
Cowan Insurance Group
Ottawa, ON
- Contract
Added 18 mins ago
AC
Lead Customer Project Support Engineer
ALTEN Canada
Markham, ON
- Full-time
Support the customer approval process through technical reviews and design revisions.
Added 20 mins ago
TS
Business Development Representative
TD SYNNEX
Mississauga, ON
- Full-time
…cycle with an aim to maximizing revenue, Net Gross Profits and Customer satisfaction by developing deep relationships with key people in the supplier organization & partners. The Business…

Scotiabank

Customer Experience Associate (Canada)

Torbay, NL, A1A 4E1, Canada

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Job details

Apply by: Oct 14, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Requisition ID: 275258

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Newfoundland and Labrador : Torbay || Canada : Newfoundland and Labrador : Logy Bay || Canada : Newfoundland and Labrador : St John's

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch, providing exceptional service by processing daily transactions and identifying customer needs. They also nurture long-standing relationships and promote digital banking tools to help clients manage their financial goals.

Requirements

Candidates must possess strong customer service skills and the ability to explain complex concepts in a simple, professional manner. A willingness to work a flexible schedule and comfort in a target-based sales environment are also required.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Financial services
Transaction processing
Adaptability

Benefits

Professional development
Internal training
Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Transaction Processing
Customer Service
Mobile Banking
Branch Banking
Professional Development
Target-based Performance

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