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Added 2 mins ago
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EAP Network Provider
ComPsych
Warman, SK
- Other
…counseling and clinical support to individuals navigating personal, professional, and life challenges. This opportunity is primarily and ideally intended for in‑person EAP counseling,…
Added 2 mins ago
C
EAP Network Provider
ComPsych
Medicine Hat, AB
- Other
…counseling and clinical support to individuals navigating personal, professional, and life challenges. This opportunity is primarily and ideally intended for in‑person EAP counseling,…
Added 2 mins ago
C
EAP Network Provider
ComPsych
West Kelowna, BC
- Other
…counseling and clinical support to individuals navigating personal, professional, and life challenges. This opportunity is primarily and ideally intended for in‑person EAP counseling,…
Added 2 mins ago
C
EAP Network Provider
ComPsych
Saskatoon, SK
- Other
…counseling and clinical support to individuals navigating personal, professional, and life challenges. This opportunity is primarily and ideally intended for in‑person EAP counseling,…
Added 2 mins ago
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Test Administrator
Pearson
Halifax, NS
- Part-time
The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be…
Added 2 mins ago
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Mortgage Specialist
BMO
Richmond Hill, ON
- Full-time
Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
Added 2 mins ago
SC
Delivery Driver - Part time (Gatineau - QC)
Staples Canada
Gatineau, QC
- Part-time
At Staples Professional we are dynamic, inspiring partners to our customers and the communities in which we live. As office experts, we provide unmatched service through our stores,…
Added 2 mins ago
SC
Delivery Driver - Part-Time - Laval (QC)
Staples Canada
Laval, QC
- Part-time
At Staples Professional we are dynamic, inspiring partners to our customers and the communities in which we live. As office experts, we provide unmatched service through our stores,…
Added 2 mins ago
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Laundry Attendant
Marriott
Toronto, ON
- Part-time
Deliver Laundry and Clothing to guestrooms. Position requires excellent guest service skills and availability to work a
Added 2 mins ago
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Senior Butler
Marriott
Toronto, ON
- Full-time
As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new…
Added 16 mins ago
C
EAP Network Provider
ComPsych
Abbotsford, BC
- Other
…counseling and clinical support to individuals navigating personal, professional, and life challenges. This opportunity is primarily and ideally intended for in‑person EAP counseling,…
Added 16 mins ago
C
EAP Network Provider
ComPsych
Longueuil, QC
- Other
…en santé comportementale afin de répondre à des besoins de service actuels dans cette région. Il ne s'agit pas d'une publication symbolique, permanente (« evergreen ») ou à visée…
Added 16 mins ago
SM
Clinical Coordinator - Langley
Snore MD
Langley (District), BC · Langley, BC
- $22 to $25 USD / hour
- Full-time
3+ years of experience in administration, coordination, retail or a service-based role
Added 16 mins ago
C
EAP Network Provider
ComPsych
Kelowna, BC
- Other
…counseling and clinical support to individuals navigating personal, professional, and life challenges. This opportunity is primarily and ideally intended for in‑person EAP counseling,…
Added 16 mins ago
C
EAP Network Provider
ComPsych
Sault Ste. Marie, ON
- Other
…counseling and clinical support to individuals navigating personal, professional, and life challenges. This opportunity is primarily and ideally intended for in‑person EAP counseling,…
Added 16 mins ago
AI
Commission Sales Associate
Avira Imports
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…in the Greater Toronto Area, Canada, with a mix of on-site customer visits and work-from-home activities. Day-to-day responsibilities include identifying and pursuing new business…
Added 16 mins ago
Business Advisor - Vaughan Market, ON
Scotiabank
Woodbridge, ON
Our Business Advisors (BA) are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking network, the focus is to provide…
Added 16 mins ago
PR
Customer Service Representative
POWERGROUP Resources
Smithville
- Full-time
…delivering exceptional products, expert advice, and outstanding customer service to contractors, woodworkers, builders, and homeowners…
Added 16 mins ago
PR
Journeyman Electrician
POWERGROUP Resources
Welland, ON
- Full-time
…electrical services. We take pride in our commitment to safety, customer satisfaction, and the professional growth of our…
Added 16 mins ago
PR
Operations Coordinator
POWERGROUP Resources
Norwich, ON
- $60,000 to $75,000 CAD / year
- Full-time
…This role combines administrative responsibilities with client service, quoting, purchasing, billing support, and project coordination. The ideal candidate does not need to be an IT…
Added 16 mins ago
DI
Claims Assistant - Winter 2027 Co-op/Intern
Definity Insurance Company
Waterloo, ON
- Full-time
Provide superior customer service by building and maintaining excellent relationships with our internal and external customers
Added 16 mins ago
DI
Representative, Auto Claims
Definity Insurance Company
Mississauga, ON
- Full-time
Previous customer service and call centre experience is a definite asset
Added 16 mins ago
Field Operations Associate II
Grainger Businesses
Oshawa, ON
…solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9…
Added 32 mins ago
National Accounts Manager
ASSA ABLOY
London, ON · Mississauga, ON
Collaborate with estimating, operations, service, installation, and leadership teams to develop and execute customer solutions.
Added 32 mins ago
Supply Chain Manager
ASSA ABLOY
Mississauga, ON
At Wesko Locks, our mission is to be the customer-centric leader of value based-locking solutions in North America. Our Mississauga-based team works together to create products and services…

Scotiabank

Customer Experience Associate - Canmore, AB (22.5 hours/week)

Canmore, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 8, 2026
Posting language: English
Posted: Oct 22, 2026

Original job description

Requisition ID: 261202

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About The Role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates Are People-centric And Connect With Customers In a Relatable Way. As An Essential Member Of The Canadian Banking Branch Network, The Focus Is To Provide Exceptional Service Throughout The Customer’s Journey By

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Skills

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Alberta : Calgary

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Build customer relationships by identifying needs, providing clear explanations, and delivering excellent service throughout the banking journey. Process daily transactions, identify simple sales opportunities, and help customers use mobile and self-service banking tools.

Requirements

Applicants should have customer service experience gained through work or community involvement, strong technical skills, and the ability to communicate clearly and assist customers professionally. The role also requires schedule flexibility, comfort with simple sales situations, and the ability to contribute in a target-driven, team-oriented environment.

Skills

Customer Service
Relationship Building
Communication
Needs Assessment
Problem Solving
Simple Sales
Target-Based Performance
Teamwork
Technical Skills
Digital Banking
Mobile Banking Applications
Transaction Processing
Adaptability
Active Listening

Benefits

Competitive Compensation
Benefits Package
Professional Development
Internal Training

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Customer Service
Canadian Banking
Branch Banking
Relationship Building
Needs Assessment
Transaction Processing
Sales Opportunities
Target-Based Performance
Teamwork
Digital Banking
Mobile Banking Applications
Self-Service Banking
Financial Goals
Customer Journey
Professional Development

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