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Added 13 mins ago
CC
RQ11429 - Software Web Developer - Back End - Senior
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- Full-time
Extensive experience coding for mobile devices (must have)
Added 13 mins ago
CO
Manager, Transit Operations
City of Burlington
Regina, SK · Transit Operations Centre
- Full-time
…the best talent. This may include: flexible working hours, mobile and hybrid working arrangements, a great pension and benefits package, as well as programs to foster innovation and…
Added 28 mins ago
MN
Executive Assistant
Modern Niagara
Vaughan, ON
- Full-time
Corporate Discounts through various vendors across Canada for programs such as fitness, mobile phones, travel, home and auto insurance and many others.
Added 2 hours ago
S
Customer Experience Associate - Canmore, AB (22.5 hours/week)
Scotiabank
Canmore, AB
- Full-time
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Added 2 hours ago
CC
Leadership Development Program (Canada)
Chick-fil-A Corporate Support Center
Mississauga, ON
- Full-time
Additionally, LDP Participants may work in the Mobile Kitchen Lead position and/or in various temporary business positions at the Support Center when a need is identified for an LDP…
Added 2 hours ago
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Network and Systems Specialist
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Added 4 hours ago
Software Developer II, Early Career
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Waterloo, ON
…artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software developer, you will work on a specific project critical…
Added 4 hours ago
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Financial Planner Relationship Manager
Royal Bank of Canada
Stratford, ON
- Full-time
Added 6 hours ago
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Account Manager
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- Full-time
…designed to create consistent customer experiences across web, mobile, and digital…
Added 7 hours ago
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QA Engineer- Salesforce Marketing Cloud (SFMC)
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Toronto, ON
- Full-time
Test responsive behaviour across desktop, tablet, and mobile devices.
Added 7 hours ago
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Financial Planner Relationship Manager
RBC
Stratford, ON
- Full-time
Added 9 hours ago
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Mobile Financial Services Representative
CIBC
Edmonton, AB
- Full-time
…benefits by assisting the client in using digital options such as Mobile or Online…
Added 12 hours ago
C
Financial Services Representative II
CIBC
Campbell River, BC · CampbellRiver-StAnns&IslandHwy
- Full-time
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Added 12 hours ago
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…Specialty Services. In this role, you’ll provide leadership to the mobile mortgage services team, supporting a strong member experience while identifying opportunities to grow memberships,…
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Scotiabank

Customer Experience Associate - Canmore, AB (22.5 hours/week)

Canmore, AB, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 8, 2026
Posting language: English
Posted: Oct 22, 2026

Original job description

Requisition ID: 261202

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About The Role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates Are People-centric And Connect With Customers In a Relatable Way. As An Essential Member Of The Canadian Banking Branch Network, The Focus Is To Provide Exceptional Service Throughout The Customer’s Journey By

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Skills

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Alberta : Calgary

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Build customer relationships by identifying needs, providing clear explanations, and delivering excellent service throughout the banking journey. Process daily transactions, identify simple sales opportunities, and help customers use mobile and self-service banking tools.

Requirements

Applicants should have customer service experience gained through work or community involvement, strong technical skills, and the ability to communicate clearly and assist customers professionally. The role also requires schedule flexibility, comfort with simple sales situations, and the ability to contribute in a target-driven, team-oriented environment.

Skills

Customer Service
Relationship Building
Communication
Needs Assessment
Problem Solving
Simple Sales
Target-Based Performance
Teamwork
Technical Skills
Digital Banking
Mobile Banking Applications
Transaction Processing
Adaptability
Active Listening

Benefits

Competitive Compensation
Benefits Package
Professional Development
Internal Training

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Customer Service
Canadian Banking
Branch Banking
Relationship Building
Needs Assessment
Transaction Processing
Sales Opportunities
Target-Based Performance
Teamwork
Digital Banking
Mobile Banking Applications
Self-Service Banking
Financial Goals
Customer Journey
Professional Development

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