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Added 6 mins ago
EA
Ground Handler
Executive Aviation
Kamloops, BC
- Full-time
Do you love airplanes? Are you a strong team member and enjoy the satisfaction of completing tasks under tight deadlines? Would you say that going above and beyond is in your DNA? Do you…
Added 6 mins ago
JI
Yard Associate
J.D. Irving, Limited
Moncton, NB
- Part-time
…source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training…
Added 6 mins ago
RL
Anodizing Operator-Day Shift (4 Months Contract)
Romet Limited
ON · Mississauga, ON
- Full-time
For the right person this is an exciting opportunity to be developed and invested in to become an integral member of the Anodizing team. We are looking for a highly motivated, focused, and…
Added 6 mins ago
RL
Electronics Assembler - Afternoon Shift (2 months contract)
Romet Limited
ON · Mississauga, ON
- Full-time
For the right person this is an exciting opportunity to be developed and invested in to become an integral member of the Production team within the plant and operations. We are looking for…
Added 6 mins ago
LN
Office Assistant
Loopstra Nixon LLP
Toronto, ON
- Full-time
…organized and welcoming workplace, and thrives in a collaborative team environment. As a key member of our Office Services team, you will help ensure our lawyers, staff, clients, and…
Added 6 mins ago
T
Sr. IT Manager - IT Application Support
TD
Toronto, ON
- Full-time
The team member will join an experienced team, responsible for managing applications that offer pricing, risk, electronic / algorithmic trading and trade capture functionalities to the…
Added 6 mins ago
MS
Retail Team Member/New Store Set Up Team (PM)
Michaels Stores
Canada
- Part-time
Store - Waterloo, ONDeliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout…
Added 6 mins ago
MS
Sales Manager - Full Time
Michaels Stores
Canada
- Full-time
…engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The…
Added 6 mins ago
MS
Retail Team Member/New Store Set Up Team (AM)
Michaels Stores
Canada
- Part-time
Store - Waterloo, ONDeliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout…
Added 6 mins ago
SL
Service Specialist
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Provide on-going support to Plan Administrators and Plan Advisors by actively finding solutions to issues, and share ideas with team members that could improve service delivery and processes
Added 6 mins ago
GF
Group Fitness Instructor - Freestyle Cardio - North York Dufferin and Finch
GoodLife Fitness
Toronto, ON
- Part-time
…their classes and other classes on the schedule to increase Member engagement and adherence in Group Experience…
Added 6 mins ago
GF
Group Fitness Instructor - BODYPUMP - Markham McCowan and Bullock
GoodLife Fitness
Markham, ON
- Part-time
…their classes and other classes on the schedule to increase Member engagement and adherence in Group Experience…
Added 6 mins ago
GF
Group Fitness Instructor - Freestyle Cardio - Markham McCowan and Bullock
GoodLife Fitness
Markham, ON
- Part-time
…their classes and other classes on the schedule to increase Member engagement and adherence in Group Experience…
Added 6 mins ago
GF
Group Fitness Instructor - BODYCOMBAT - Markham McCowan and Bullock
GoodLife Fitness
Markham, ON
- Part-time
…their classes and other classes on the schedule to increase Member engagement and adherence in Group Experience…
Added 6 mins ago
AI Project Implementation Intern
Mikata Health
Calgary, AB
…AI-driven initiatives. You’ll work closely with the product team to help implement tools that streamline internal workflows and enhance the customer experience throughout the company. This…
Added 6 mins ago
Customer Service Agent
CityofOttawa
Ottawa, ON
…client experience across multiple channels with a focus on Service Excellence. The Counter Services team responds to community needs through the provision of optimum client service delivery…
Added 6 mins ago
Administrative Penalty System Screening Officer
CityofOttawa
Ottawa, ON
…processing penalty adjustment transactions. You support optimal service delivery within the Unit, assist with quality control, provide ongoing training to internal partners, and provide…
Added 6 mins ago
D
Manager
Desjardins
Levis, QC · Montreal, QC
- Full-time
…sector. You are responsible for administrating your group’s service offer, developing and implementing its business plan, and overseeing activities supporting the administrative…
Added 6 mins ago
C
Client Engagement Associate - Part-time (15 hours/week)
CIBC
Lacombe, AB
- Part-time
As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their…
Added 6 mins ago
CF
IFM Associate
CI Financial
Toronto, ON
- Full-time
We are currently hiring for a full–time IFM Associate to join the IFM team in Toronto. In this dynamic role, the successful candidate will be exposed, and provide service, to many…
Added 6 mins ago
C
Client Engagement Associate - Part-time (15 hours/week)
CIBC
Brampton, ON
- Part-time
As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their…
Added 6 mins ago
C
Financial Services Representative II
CIBC
Vaughan, ON
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 6 mins ago
C
Financial Services Representative
CIBC
Toronto, ON
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 6 mins ago
C
Financial Services Representative II
CIBC
Ingersoll, ON
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 6 mins ago
B
Regional Director of Trust - Prairies
BMO
Calgary, AB · CALG
- Full-time
Provides high quality sales and service to Trust & Estate clients to deliver an exceptional client experience. Provides technical expertise for all aspects of Trust & Estate account…

Scotiabank

Customer Experience Associate - Canmore, AB (22.5 hours/week)

Canmore, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 8, 2026
Posting language: English
Posted: Oct 22, 2026

Original job description

Requisition ID: 261202

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About The Role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates Are People-centric And Connect With Customers In a Relatable Way. As An Essential Member Of The Canadian Banking Branch Network, The Focus Is To Provide Exceptional Service Throughout The Customer’s Journey By

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Skills

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Alberta : Calgary

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Build customer relationships by identifying needs, providing clear explanations, and delivering excellent service throughout the banking journey. Process daily transactions, identify simple sales opportunities, and help customers use mobile and self-service banking tools.

Requirements

Applicants should have customer service experience gained through work or community involvement, strong technical skills, and the ability to communicate clearly and assist customers professionally. The role also requires schedule flexibility, comfort with simple sales situations, and the ability to contribute in a target-driven, team-oriented environment.

Skills

Customer Service
Relationship Building
Communication
Needs Assessment
Problem Solving
Simple Sales
Target-Based Performance
Teamwork
Technical Skills
Digital Banking
Mobile Banking Applications
Transaction Processing
Adaptability
Active Listening

Benefits

Competitive Compensation
Benefits Package
Professional Development
Internal Training

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Customer Service
Canadian Banking
Branch Banking
Relationship Building
Needs Assessment
Transaction Processing
Sales Opportunities
Target-Based Performance
Teamwork
Digital Banking
Mobile Banking Applications
Self-Service Banking
Financial Goals
Customer Journey
Professional Development

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