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Added 4 mins ago
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Personal Banking Associate - l'Assomption Branch
TD
L'Assomption, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
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Personal Banking Associate - New Glasgow
TD
New Glasgow, NS
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
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Customer Experience Associate
TD
Sherwood Park, AB
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
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Personal Banking Associate - Mandarin or Spanish Language Skills an Asset
TD
Surrey, BC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 4 mins ago
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Retail Sales Consultant (Part Time)
Mister Safety Shoes
London, ON
- Part-time
We are currently looking for 1 Part Time Retail Associate to join our London - Wonderland Rd S location.
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Kitchen and Bath Sales Part Time (SAINT JOHN)
The Home Depot Canada
Saint John, NB
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
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Sales Associate
Ardene
Abbotsford, BC
- $18.25 CAD / hour
- Part-time
The Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
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TH
Receiving Associate Full Time Day (SAINT JOHN)
The Home Depot Canada
Saint John, NB
- Full-time
…receiving to designated staging areas. A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures.…
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TH
Coordonnateur, Dotation en personnel de magasin
The Home Depot Canada
Barrie, ON
- Full-time
Reporting to the Store Human Resources Manager (SHRM) this role will support the HR function in the store in the areas of staffing, associate training, associate development, and WSIB/WCB…
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TH
Front End Associate Part-Time - 7034 Sault Ste Marie
The Home Depot Canada
Sault Ste. Marie, ON
- Part-time
Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing…
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TH
Overnight Freight Associate Part-Time - 7268 Windermere
The Home Depot Canada
AB · Edmonton, AB
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
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TH
Overnight Freight Associate Part Time (CARLETON PLACE)
The Home Depot Canada
Carleton Place, ON
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 4 mins ago
RD
Associate
RBC Dominion Securities
Toronto, ON
- Full-time
…Assistant to join their branch. You will provide administrative support to 2 Investment Advisor teams by ensuring all documentation or requests are done with a high attention to detail. The…
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TH
Front End Associate: Part Time - COURTENAY
The Home Depot Canada
Courtenay, BC
- Part-time
Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing…
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TH
Merchandising Execution Associate Part Time (COLLINGWOOD)
The Home Depot Canada
Collingwood, ON
- Part-time
…organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and…
Added 4 mins ago
TS
Store Associate
The Salvation Army in Canada
Moncton, NB
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
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Head Cashier Part - Time - 7022 Sudbury
The Home Depot Canada
Sudbury, ON · Greater Sudbury, ON
- Part-time
…through scheduling and providing first level of escalation for customer…
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TH
Receiving Associate : Full Time - FORT McMURRAY
The Home Depot Canada
Fort McMurray, AB
- Full-time
…receiving to designated staging areas. A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures.…
Added 4 mins ago
TH
Overnight Freight Associate Part-Time - 7131 Red Deer
The Home Depot Canada
Red Deer, AB
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
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Client Services Associate
Procom
Toronto, ON
- Full-time
Minimum 2 years of professional experience in a customer service or sales support role
Added 4 mins ago
VS
PINK Supervisor-Toronto Eaton Centre
Victoria’s Secret & Co.
Toronto, ON
- Full-time
A Victoria’s Secret & Co PINK Supervisor is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. This role is accountable for…
Added 4 mins ago
MM
Continuous Improvement Associate
Modine Manufacturing Company
Calgary, AB
- Full-time
…Our Climate Solutions and Performance Technologies segments support our purpose by improving air quality, reducing energy and water consumption, lowering harmful emissions and enabling…
Added 4 mins ago
TH
Associé(e) aux ventes - Bois et matériaux (Temps plein)
The Home Depot Canada
Boisbriand, QC
- Full-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
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Millwork Sales Associate - Part -Time - 7058 St. Vital
The Home Depot Canada
Winnipeg, MB
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 4 mins ago
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Head Cashier Part -Time - 7057 Polo Park
The Home Depot Canada
Winnipeg, MB
- Part-time
…through scheduling and providing first level of escalation for customer…

Scotiabank

Customer Experience Associate - Carling & Woodroffe (15 hours/week)

Ottawa, ON, K2A 1H2, Canada

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Requisition ID: 278783

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : Ottawa

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate is responsible for providing exceptional service by processing daily transactions and identifying simple sales opportunities. They also act as a technology expert to assist clients with mobile banking applications and manage their financial needs.

Requirements

Candidates should have proven customer service skills and the ability to work in a target-based environment. Strong technical proficiency and the ability to explain complex concepts simply are essential for this role.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Financial services

Benefits

Professional development
Internal training
Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Mobile Banking
Relationship Management
Transaction Processing
Customer Service
Retail Banking

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