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Added 31 mins ago
RB
Associate, Reporting & Control
Royal Bank of Canada
Toronto, ON
- Full-time
Lead or support process improvement initiatives, identifying opportunities to enhance efficiency, strengthen controls, and automate manual workflows.
Added 1 hour ago
TC
Assistant Store Manager Winners - Trinity Crossing
TJX Canada – Winners, Marshalls, HomeSense
Orleans, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
…customers. Every day will bring exciting new challenges and opportunities, keeping your work dynamic and rewarding. If you thrive in a fast-paced, ever-evolving environment, this could be…
Added 1 hour ago
TT
Operations Geologist - NAm Well Operations
Tetra Tech
Calgary, AB
- Full-time
Discover your full potential. At Tetra Tech, we are collaborating with industry-leading experts for a sustainable future for our world. We combine consulting and engineering with advanced…
Added 1 hour ago
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Canola Seed Production Summer Associate
BASF
Lethbridge, AB
- Temporary
Candidates resumes will be presented to BASF based on requirements of the assignments being a match and fit based on experience. Applications can be considered for multiple opportunities…
Added 1 hour ago
T
Customer Experience Associate - Future Opportunities
TD
Toronto, ON
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 2 hours ago
TS
LC Associate CONV - Associé(e), centre logistique (LC)
TD SYNNEX North America
Richmond, BC
- $18 CAD / hour
- Full-time
Logistics Center (LC) Associate is responsible for all products being received and/or shipped out of the company with the established Service Level Agreements (SLA) set by the department.…
Added 2 hours ago
EI
Mechanical Assembler
Ecolab Inc.
Calgary, AB
- Full-time
This role will report to the Production Manager and will be integral to contributing to the future of scalable computer cooling solutions.
Added 2 hours ago
C
Analyste d’affaires – D365 Business Central
CGI
Montreal, QC
- Full-time
…and Shopify (an asset), ensuring a seamless and consistent customer experience across all…
Added 3 hours ago
T
Customer Experience Associate - Verdun (Part-time, 22.5h/week)
TD
Montreal, QC
- Part-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 3 hours ago
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Retail Temporary Sales Associate , Sandro, McArthurGlen Designer Outlet
SMCP – Sandro, Maje, Claudie Pierlot, Fursac
Richmond, BC
- Temporary
…that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals…
Added 3 hours ago
TH
Sales Associate - Part-Time
Tommy Hilfiger
Vaughan, ON
- Part-time
Welcome to the classic, American cool world of TOMMY HILFIGER. We are looking for a passionate Sales Associate who can deliver a top-notch customer experience and rock the sales floor (and…
Added 3 hours ago
TH
Temporary Sales Associate - Part-Time
Tommy Hilfiger
Lasalle, ON
- Part-time
Welcome to the classic, American cool world of TOMMY HILFIGER. We are looking for a passionate Sales Associate who can deliver a top-notch customer experience and rock the sales floor (and…
Added 4 hours ago
T
Personal Banking Associate - Ste-Dorothée (Full-time, 37.5h/week)
TD
Laval, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 4 hours ago
H
Part time supervisor!
Harvey's
New Minas, NS
- Part-time
…hands-on and our team works together to deliver the Perfect Guest Experience to our guests each and every time. We genuinely care about each Guest and every…
Added 4 hours ago
T
Customer Experience Associate
TD
Guelph, ON
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 5 hours ago
Customer Experience Associate -Saskatoon CBC & Main Branch (18.75 hours per week)
Scotiabank
Saskatoon, SK
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 6 hours ago
TS
LC Associate CONV - Associé(e), centre logistique (LC)
TD SYNNEX Canada ULC
Richmond, BC
- Full-time
Logistics Center (LC) Associate is responsible for all products being received and/or shipped out of the company with the established Service Level Agreements (SLA) set by the department.…
Added 6 hours ago
Retail Temporary Sales Associate , Sandro, McArthurGlen Designer Outlet
SMCP NORTH AMERICA (US, CANADA)
Richmond, BC
…that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals…
Added 6 hours ago
M
Door Shop Associate - Afternoon Shift
Metrie
Calgary, AB
- Full-time
…to have the same focus on product excellence and a superior customer experience. We help people transform houses into homes. You’ve probably seen our products in the media featured on tv…
Added 7 hours ago
PC
Sales Associate - Part-Time
PVH Corp.
Vaughan, ON
- Part-time
Welcome to the classic, American cool world of TOMMY HILFIGER. We are looking for a passionate Sales Associate who can deliver a top-notch customer experience and rock the sales floor (and…
Added 7 hours ago
PC
Temporary Sales Associate - Part-Time
PVH Corp.
Lasalle, ON
- Part-time
Welcome to the classic, American cool world of TOMMY HILFIGER. We are looking for a passionate Sales Associate who can deliver a top-notch customer experience and rock the sales floor (and…
Added 7 hours ago
T
PIA Client Service Associate
TD
Winnipeg, MB
- Full-time
Are you admired for your attention to detail, exacting standards and willingness to help others deliver a legendary customer experience to our high value clients? If so, then get onboard…
Added 7 hours ago
T
Personal Banking Associate Trainee
TD
Duncan, BC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 8 hours ago
T
Customer Experience Associate
TD
Surrey, BC
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 8 hours ago
C
Associate Financial Advisor
CIBC
Walkerton, ON
- Full-time
Business development - Create relationships by networking with clients’ families and friends to uncover opportunities and refer to appropriate partners. Call both existing and potential…

Scotiabank

Customer Experience Associate - Centre Mall, Hamilton (15 hours)

Hamilton, ON, L8H 2V4, Canada

Apply About employer

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Job details

Apply by: Nov 18, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Requisition ID: 277700

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : Hamilton

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Provide friendly, proactive service to branch customers, process everyday banking transactions, and build lasting customer relationships. Identify straightforward sales opportunities and help customers use mobile banking and other digital self-service options.

Requirements

Applicants should have customer service experience gained through work or community involvement, strong technical skills, and the ability to communicate clearly and solve customer needs. They should be comfortable with simple sales situations, work flexibly, and contribute positively to a team-oriented environment.

Skills

Customer Service
Relationship Building
Needs Assessment
Transaction Processing
Sales
Communication
Problem Solving
Teamwork
Digital Banking
Technical Skills
Adaptability
Active Listening

Benefits

Competitive Compensation
Benefits Package
Professional Development
Internal Training
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Canadian Banking
Branch Banking
Customer Service
Customer Relationships
Banking Transactions
Needs Assessment
Sales Opportunities
Mobile Banking
Digital Banking
Self-Service Banking
Financial Goals
Target-Based Performance
Teamwork
Flexible Schedule

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