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Added 10 mins ago
Product Manager, Digital Banking (18 Month Contract)
EQ Bank | Canada's Challenger Bank
Toronto, ON
…Equitable Bank’s digital channels – specifically online banking and mobile…
Added 10 mins ago
VT
Senior QA Analyst
Viv Technologies Inc.
Toronto, ON
- Full-time
…team and is responsible for manual testing of Viv’s web and mobile applications to ensure proper functionality while adhering to defined project timelines. Through the use of a variety of…
Added 10 mins ago
CG
AI Product Developer
ConeTec Group
Burnaby, BC
- Full-time
We're hiring an AI Product Developer: an experienced software developer who builds products with AI coding agents and builds AI into those products. You'll work directly with the people who…
Added 10 mins ago
A
Technology - Senior Architect/Architect, Cybersecurity
Aritzia
Vancouver, BC
- Full-time
Design secure architectures for retail and e-commerce capabilities, including customer identity, mobile and web applications, checkout, payment integrations, point-of-sale environments,…
Added 25 mins ago
GI
Software Engineer
GrowCap Inc
Toronto, ON
- Full-time
Added 25 mins ago
A
Technology - Senior Architect/Architect, Cybersecurity
Aritzia
Vancouver, BC
- Full-time
Design secure architectures for retail and e-commerce capabilities, including customer identity, mobile and web applications, checkout, payment integrations, point-of-sale environments,…
Added 25 mins ago
EB
Product Manager, Digital Banking (18 Month Contract)
EQ Bank
Toronto, ON
- Contract
…Equitable Bank’s digital channels – specifically online banking and mobile…
Added 25 mins ago
DE
Debrief Supervisor
DHL Express
Brampton, ON
- Full-time
Conduct in-person debriefs with all couriers upon their return to the facility, including mobile debriefs where applicable
Added 25 mins ago
DE
Debrief Supervisor
DHL Express
Montreal, QC
- Full-time
Conduct in-person debriefs with all couriers upon their return to the facility, including mobile debriefs where applicable
Added 25 mins ago
Customer Experience Associate - Yonge & Hillcrest, Toronto, ON (18.75 hours/week)
Scotiabank
Toronto, ON · North York, ON
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Added 25 mins ago
Senior Digital Product Owner, Scotia Wealth Management
Scotiabank
Toronto, ON
…planning for the future. We build industry leading web and mobile platforms supporting Scotia Wealth Management’s (SWM)…
Added 25 mins ago
SHIFT LEADER
City of Toronto
Toronto, ON
Experience working with mobile and outdoor outreach teams would be an asset.
Added 40 mins ago
MC
Senior Software Developer
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
Experience in cross platform mobile app development – RactNative(Nice to Have)
Added 40 mins ago
F
Nurse Practitioner, Part-Time
Felix
Remote, Canada
- Part-time
- Contract
- Remote
100% remote: from the comfort of your home, on your laptop, computer or even on your mobile and tablets.
Added 40 mins ago
F
Nurse Practitioner, Menopause & Women's Health
Felix
Remote, Canada
- Contract
- Remote
100% remote: from the comfort of your home, on your laptop, computer or even on your mobile and tablets.
Added 40 mins ago
F
Nurse Practitioner, Flexible
Felix
Remote, Canada
- Contract
- Remote
100% remote: from the comfort of your home, on your laptop, computer or even on your mobile and tablets.
Added 40 mins ago
F
Nurse Practitioner, Full-Time
Felix
Remote, Canada
- Full-time
- Contract
- Remote
100% remote: from the comfort of your home, on your laptop, computer or even on your mobile and tablets.
Added 40 mins ago
Producer – Live Team (EA SPORTS NHL)
Electronic Arts
Vancouver, BC
7+ years of video game production experience on console, PC, or mobile, with at least 2+ years dedicated to online multiplayer modes or live services.
Added 40 mins ago
RB
Senior Relationship Manager Agriculture, Commercial Financial Services
Royal Bank of Canada
Steinbach, MB · MB · PEMBINA, Manitoba
- Full-time
Champion digital enablement by becoming an advocate of the RBC mobile application and wallet, promoting regular usage through educating and guiding clients on how to use it
Added 55 mins ago
TI
Senior Product Designer (UX/UI)
TekStaff IT Solutions
Toronto, ON
- Contract
3–5 years of experience in product design, UX and UI design, with expertise in native mobile applications (iOS and Android)
Added 55 mins ago
DE
Debrief Supervisor
DHL Express
Richmond, BC
- Full-time
Conduct in-person debriefs with all couriers upon their return to the facility, including mobile debriefs where applicable
Added 55 mins ago
DE
Debrief Supervisor
DHL Express
Calgary, AB
- Full-time
Conduct in-person debriefs with all couriers upon their return to the facility, including mobile debriefs where applicable
Added 55 mins ago
C
Client Engagement Associate [Hourly]
CIBC
Hamilton, ON · London, ON · Eastgate Square - Hamilton
- Part-time
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Added 55 mins ago
C
Financial Services Representative
CIBC
Toronto, ON
- Full-time
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Added 55 mins ago
L
Laboratory Assistant Mobile - (BCGEU) - Temporary Full Time (Float) - Nanaimo, BC
LifeLabs
Nanaimo, BC
- Full-time
Our Mobile Laboratory Assistants play an important part in on-site patient care in locations including private homes, commercial facilities, and long-term care facilities. This is an active…

Scotiabank

Customer Experience Associate - Champlain Pl, NB (30 Hours / Week, 10 Month Contract)

Dieppe, NB, E1A 4X5, Canada

Apply About employer

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Job details

Posting language: English
Posted: Sep 22, 2026

Original job description

Requisition ID: 274365

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : New Brunswick : Dieppe

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Provide friendly, efficient service throughout customers’ banking journeys, including processing everyday transactions and building lasting relationships. Identify straightforward sales opportunities and help customers use mobile and self-service banking tools to manage their needs.

Requirements

Applicants should have customer service experience gained through work or community involvement, strong technical skills, and the ability to communicate clearly and solve customer needs. They should be professional, comfortable with simple sales situations, willing to work a flexible schedule, and able to contribute in a target-based, team-oriented environment.

Skills

Customer Service
Relationship Building
Active Listening
Needs Assessment
Transaction Processing
Sales
Digital Banking
Technical Skills
Communication
Problem Solving
Teamwork
Adaptability
Professionalism
Time Management

Benefits

Competitive Compensation
Professional Development
Internal Training

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Canadian Banking
Branch Banking
Customer Service
Customer Relationships
Needs Assessment
Active Listening
Transaction Processing
Sales Opportunities
Target-Based Performance
Mobile Banking
Digital Banking
Self-Service Banking
Financial Goals
Flexible Schedule
Teamwork
Professional Development

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