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Added 6 mins ago
C
Senior Private Banking Associate
CIBC
Mississauga, ON
- Full-time
Relationship Building - Increase retention and consolidation of CIBC Private Wealth Management clients’ business by understanding the clients and developing strong relationships and action…
Added 6 mins ago
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Full Time District Relief Pharmacist
Walmart
Mississauga, ON
- Full-time
Establish and develop a strong working relationship with Professional Services District Managers and other stakeholders.
Added 6 mins ago
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Associate or Vice President, Global Markets
BMO
Montreal, QC · HO
- Full-time
…provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world.…
Added 6 mins ago
LC
Merchant, Canned (Hard Discount)
Loblaw Companies Limited
Brampton, ON
- Full-time
Manage assortment decisions, balancing customer value, sales, and profitability while working closely with Associate Merchants, Space Planners, and Supply Chain teams
Added 21 mins ago
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Investment Associate, Private Wealth
BMO
Markham, ON · UPMA
- Full-time
…professionals operate within a collaborative, team based wealth management model spanning Investment Management, Private Banking, Wealth Planning, and Trust & Estate. This integrated…
Added 21 mins ago
Store Associate
Sherwin-Williams
Welland, ON
Added 21 mins ago
Store Associate
Sherwin-Williams
Welland, ON
Added 21 mins ago
Assistant Store Manager
Sherwin-Williams
Toronto, ON · Etobicoke, ON
Have work experience using timekeeping and/or customer relationship management (“CRM”) systems
Added 21 mins ago
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Regulatory Affairs Associate (Contract)
GSK
Mississauga, ON
- Full-time
· Communicates with and may build relationship with Health Canada
Added 21 mins ago
TH
Pro Account Sales Associate: Full Time - TUSCANY
The Home Depot
Canada
- Full-time
…each department. This position also involves acting as a sales associate on the floor including all associated duties (e.g., keeping work area clean and…
Added 21 mins ago
DT
Customer Service Associate
Dollar Tree Stores
Campbell River, BC
- Part-time
Excellent customer service and relationship management skills are required
Added 21 mins ago
DT
Customer Service Associate I
Dollar Tree Stores
Victoria, BC
- Part-time
Excellent customer service and relationship management skills are required
Added 21 mins ago
Financial Service Representative
Money Mart
Ottawa, ON
…financial needs. If you’re passionate about customer service, relationship building, and helping consumers and business owners access financial solutions when they need them most, you’ll…
Added 21 mins ago
Financial Service Representative
Money Mart
Downsview, ON
…financial needs. If you’re passionate about customer service, relationship building, and helping consumers and business owners access financial solutions when they need them most, you’ll…
Added 21 mins ago
Financial Service Representative
Money Mart
Toronto, ON
…financial needs. If you’re passionate about customer service, relationship building, and helping consumers and business owners access financial solutions when they need them most, you’ll…
Added 36 mins ago
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Strategy, Transformation & Risk, Senior Associate
PwC
Toronto, ON
- Full-time
As a Strategy, Transformation & Risk, Senior Associate , unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but…
Added 36 mins ago
SC
Universal Financial Associate -Okotoks
Servus Credit Union
Okotoks, AB
- Full-time
We are looking for a full-time Universal Financial Associate in our Okotoks branch!
Added 36 mins ago
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Chef Manager
Group Compass Ltee
Burnaby, BC
- Full-time
Assist in production, hiring, employee training, staff scheduling, associate supervising, as well as addressing and resolving employee relation issues.
Added 36 mins ago
GC
Chef Manager
Group Compass Ltee
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- Full-time
Assist in production, hiring, employee training, staff scheduling, associate supervising, as well as addressing and resolving employee relation issues.
Added 36 mins ago
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Chef Manager
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Burnaby, BC
- Full-time
Assist in production, hiring, employee training, staff scheduling, associate supervising, as well as addressing and resolving employee relation issues.
Added 51 mins ago
T
Customer Experience Associate
TD
Kamloops, BC
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 51 mins ago
T
Personal Banking Associate Trainee
TD
Keswick, ON
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 51 mins ago
T
Personal Banking Associate Trainee
TD
Waterford, ON
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 51 mins ago
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Customer Experience Associate
TD
Sarnia, ON
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 51 mins ago
T
Customer Experience Associate - Lassomption
TD
L'Assomption, QC
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…

Scotiabank

Customer Experience Associate - Champlain Pl, NB (30 Hours / Week, 10 Month Contract)

Dieppe, NB, E1A 4X5, Canada

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Job details

Posting language: English
Posted: Sep 22, 2026

Original job description

Requisition ID: 274365

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : New Brunswick : Dieppe

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Provide friendly, efficient service throughout customers’ banking journeys, including processing everyday transactions and building lasting relationships. Identify straightforward sales opportunities and help customers use mobile and self-service banking tools to manage their needs.

Requirements

Applicants should have customer service experience gained through work or community involvement, strong technical skills, and the ability to communicate clearly and solve customer needs. They should be professional, comfortable with simple sales situations, willing to work a flexible schedule, and able to contribute in a target-based, team-oriented environment.

Skills

Customer Service
Relationship Building
Active Listening
Needs Assessment
Transaction Processing
Sales
Digital Banking
Technical Skills
Communication
Problem Solving
Teamwork
Adaptability
Professionalism
Time Management

Benefits

Competitive Compensation
Professional Development
Internal Training

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Canadian Banking
Branch Banking
Customer Service
Customer Relationships
Needs Assessment
Active Listening
Transaction Processing
Sales Opportunities
Target-Based Performance
Mobile Banking
Digital Banking
Self-Service Banking
Financial Goals
Flexible Schedule
Teamwork
Professional Development

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