Jobs in Canada

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Added 3 hours ago
Senior Customer Experience Associate - Tour Scotia, MTL, QC - 37.5 hours/week
Scotiabank
Montreal, QC
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 5 hours ago
Customer Experience Associate - Calgary Financial Centre, AB (18.75 hours/week)
Scotiabank
AB · Calgary, AB
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 5 hours ago
T
PIA Client Service Associate, TD Private Wealth Management
TD
Montreal, QC
- Full-time
TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth planning and protection to provide highly personalized advice, solutions, and service to…
Added 7 hours ago
Customer Experience Associate - Lawrence & Keele, Toronto, ON (30 hours/week)
Scotiabank
Toronto, ON · North York, ON
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 8 hours ago
B
Associate/Administrator, Credit Administration & Lending Operations, Private Wealth Canada
BMO
Montreal, QC · Quebec, QC · IBMM
- Full-time
Provides centralized administrative and operational support for Private Wealth Canada (PWCA) lending portfolios. Responsible for the coordination, monitoring, and execution of portfolio…
Added 9 hours ago
Associate, Commercial Real Estate Banking - North York, ON
Scotiabank
Toronto, ON · North York, ON
As an Associate, Commercial Real Estate Banking, you will work closely with the Director and Group Lead to deliver customized financing solutions, manage client relationships, and…
Added 9 hours ago
Customer Experience Associate - Park Royal Shopping Centre, West Vancouver, BC (15 hours/week)
Scotiabank
West Vancouver, BC
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 9 hours ago
Customer Experience Associate - (18.75 hrs) - KG & 102 Blvd Branch - Surrey, BC
Scotiabank
Surrey, BC
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 9 hours ago
NR
Lawyer – Banking and Finance (2+ years)
Norton Rose Fulbright
Montreal, QC
- Full-time
Norton Rose Fulbright is seeking an associate to join its Banking and Finance team of the Montréal office.
Added 11 hours ago
P
May 2027 - US Corporate Tax (US CPA) - 4 month Co-op - Vancouver
PwC
Vancouver, BC
- Full-time
At PwC, our people in tax focus on helping clients navigate the complexities of operating across borders · You'll help businesses optimize their tax positions and navigate complex cross-border issues from strategy to execution
Added 12 hours ago
S
Customer Experience Associate, Part-Time - Camrose, AB (26.25 Hours/Week)
Scotiabank
Camrose, AB
- Part-time
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 12 hours ago
Partnership Service Associate, Scotia iTRADE - Toronto/Ottawa/Montreal
Scotiabank
Toronto, ON
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 13 hours ago
Customer Experience Associate - Bathurst and Dupont, Toronto, ON (26.25 hours/week)
Scotiabank
Toronto, ON · North York, ON
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 13 hours ago
T
Associate Investment Advisor I
TD
Surrey, BC
- Full-time
TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth planning and protection to provide highly personalized advice, solutions, and service to…
Added 1 day ago
A
Private Banking Advisor
ATB
Lloydminster, SK
- Full-time
The Private Banking Advisor delivers a high-touch, relationship-driven banking experience to high-net-worth and ultra-high-net-worth clients across Alberta. Working within an integrated…
Added 1 day ago
Customer Experience Associate - The Pas, Manitoba (22.5 hours per week)
Scotiabank
The Pas, MB
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 1 day ago
Customer Experience Associate, Part-Time - Heritage Village Branch, Edmonton, AB (15 Hours/Week)
Scotiabank
AB · Edmonton, AB
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 1 day ago
SS
Marchés Privés - Comptabilité et administration des fonds, associé/e principal/e/Privates Markets- Fund Accounting & Administration, Senior Associate , Senior Associate
State Street
Montreal, QC
- Full-time
Privates Markets- Fund Accounting & Administration, Senior Associate
Added 1 day ago
SS
Marché Privés - Comptabilité et administration des fonds, Officer/Private Markets- Fund Accounting & Administration, Officer
State Street
Montreal, QC
- Full-time
Added 1 day ago
Customer Experience Associate - 510 Burrard Street, Vancouver, BC(30Hours/Week)
Scotiabank
Vancouver, BC
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 1 day ago
MI
Senior Associate, Fund Accounting
MUFG Investor Services
Halifax, NS
- Full-time
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1…
Added 1 day ago
T
Associate Investment Advisor
TD
Waterloo, ON
- Full-time
TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth planning and protection to provide highly personalized advice, solutions, and service to…
Added 1 day ago
T
Transaction Advisory Associate
Treewalk
Canada
- Full-time
Strong working knowledge of ASPE and IFRS, with familiarity in US GAAP an asset for cross-border transactions
Added 1 day ago
M
Investment Counsellor, Manulife Private Wealth
Manulife
Montreal, QC
- Full-time
The ideal candidate must possess excellent verbal and written communication skills
Added 1 day ago
Customer Service Representative - Tecmuseh & Lauzon, ON (30 hrs/week) - 12 Month Contract
Scotiabank
Windsor, ON
…advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…

Scotiabank

Customer Experience Associate - Chelmsford, ON (26.25 hours/week)

ON, Canada
Chelmsford, ON, P0M 1L0, Canada

Apply on jobs.scotiabank.com About employer

Applications open in a new tab.

Job details

Apply by: Nov 21, 2026
Posting language: English
Posted: Sep 25, 2026

Original job description

Requisition ID: 274876

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : Chelmsford

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Apply on jobs.scotiabank.com About employer

More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch by processing daily transactions and nurturing long-standing customer relationships. They also proactively identify customer needs and promote digital banking solutions to help clients achieve their financial goals.

Requirements

Candidates should have proven customer service skills and the ability to work in a target-based environment. Strong technical proficiency and a flexible schedule are required to assist customers effectively.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Financial services
Transaction processing
Adaptability

Benefits

Competitive compensation
Professional development
Internal training
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Transaction Processing
Customer Service
Branch Banking
Technical Support
Professional Development
Performance Targets
Retail Banking

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Work requirements

Jobs in Canada