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Added 10 mins ago
RM
Senior Full-Stack Engineer
Realize Medical
Canada
- Full-time
Design and build new server and web services that connect with our VR, desktop, and mobile apps.
Added 10 mins ago
ST
Frontend Developer
Soroc Technology
Toronto, ON
- $60 to $70 CAD / hour
- Contract
The Senior Frontend Developer helps build responsive, high-quality applications across web and mobile. In this role, they’ll work hands-on with React and React Native, collaborating closely…
Added 10 mins ago
RH
Insurance Sales Specialist
Robert Half
Toronto, ON
- $75,000 to $82,000 CAD / year
- Full-time
Comfortable independently managing presentation technology, including laptops, audiovisual equipment, mobile hotspots, and virtual meeting platforms.
Added 55 mins ago
PSW/LCW
Bayshore
Hamilton, ON
Mobile Devices: Provided for easy documentation and communication
Added 55 mins ago
PSW/LCW
Bayshore
Toronto, ON
Mobile Devices: Provided for easy documentation and communication
Added 1 hour ago
DF
Member Service Representative (Part-Time - 25-30hrs)
DUCA Financial Services Credit Union Ltd.
Guelph, ON
- Part-time
…staff in branch, on the phone (Member-Connect) and via our Mobile mortgage specialists, Wealth Management advisors and Commercial and Business Banking Account…
Added 1 hour ago
Z
Red Team Engineer AND Penetration Tester
Zoho
Toronto, ON
- Contract
Mobile Application Security Testing: Limited/no hands-on experience
Added 1 hour ago
GD
Computer Modeling & Simulation Staff Specialist/Engineer
General Dynamics Land Systems–Canada
London, ON
- Full-time
Added 1 hour ago
SR
Experienced Handyman
ServiceMaster Restoration by Desert Dry
Calgary, AB
- $40 to $50 USD / hour
- Full-time
A smartphone and reliable internet access for scheduling and our mobile app
Added 2 hours ago
O
Senior Solutions Engineer
Orgvue
Remote, Canada
- Full-time
- Remote
Monthly contribution towards mobile and internet expenses.
Added 2 hours ago
HR
QA Engineer - Game Development (Hard Rock Games)
Hard Rock Digital
Toronto, ON
- Full-time
…record of delivering high-quality gaming products across web and mobile platforms in a fast-paced environment. As a QA Engineer, you will play a key role in supporting our game development…
Added 2 hours ago
HR
QA Engineer - Game Development
Hard Rock Games
Toronto, ON
- Full-time
…record of delivering high-quality gaming products across web and mobile platforms in a fast-paced environment. As a QA Engineer, you will play a key role in supporting our game development…
Added 2 hours ago
HR
QA Engineer - Game Development (Hard Rock Games)
Hard Rock Digital
Remote, Canada
- Full-time
- Remote
…record of delivering high-quality gaming products across web and mobile platforms in a fast-paced environment. As a QA Engineer, you will play a key role in supporting our game development…
Added 3 hours ago
VH
Personal Support Worker - Durham
VHA Home HealthCare
ON · Durham, ON
- Full-time
Demonstrated ability to recognize safety concerns, communicate effectively using a computer and/or mobile device
Added 3 hours ago
A
Bid Manager
ABOMIS
Canada
- Part-time
Our portfolio includes CUPPS/CUTE, CUSS, mobile passenger processing, Multi-DCS, self-service bag tagging, BRS, cloud printing, and other airport IT solutions.
Added 4 hours ago
BI
Project Manager – Exterminauts
Behaviour Interactive
Montreal, QC
- Contract
…crafting unforgettable experiences across PC, console, and mobile platforms. We’re a dynamic, independent studio of over 1200 passionate employees, with studios in Toronto (Behaviour…
Added 4 hours ago
Field Sales Representative III, Public Sector, Defense, Google Cloud
Google
Ottawa, ON
…solutions to make organizations more productive, collaborative, and…
Added 7 hours ago
FF
Seasonal Associate - Famous Footwear
Famous Footwear
Winnipeg, MB
- Temporary
Ability to be mobile on the sales floor for extended periods of time
Added 7 hours ago
C
Financial Services Representative
CIBC
Courtenay, BC
- Full-time
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Added 7 hours ago
AW
Business Development Manager
Agilus Work Solutions
Kamloops, BC
- Full-time
Earn a competitive base salary between $90k to $130k based on experience, plus car allowance, mobile phone allowance, team bonus, and a performance-based bonus of up to 15% of base salary
Added 8 hours ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Added 8 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Added 8 hours ago
FE
Child Development Assistant (Part-Time) – Early Intervention
FB Education Services
Calgary, AB
- Part-time
This is a mobile support position requiring flexibility to travel between Calgary campuses. Mileage is reimbursed.
Added 8 hours ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking
Added 8 hours ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking

Scotiabank

Customer Experience Associate - Clayton Park, NS (26.25 Hours / Week)

Halifax, NS, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

Requisition ID: 277596

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Nova Scotia : Halifax

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch, providing exceptional service by processing transactions and identifying customer needs. They are responsible for nurturing long-standing relationships and promoting digital banking tools to help clients achieve their financial goals.

Requirements

Candidates must possess proven customer service skills and the ability to work in a target-based environment. Strong technical proficiency and the ability to explain complex concepts simply are required for this role.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Financial services
Transaction processing
Technology advocacy

Benefits

Professional development
Internal training
Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Transaction Processing
Customer Service
Technology
Branch Banking
Professional Development
Performance Targets
Communication Skills
Self-service Banking
Mobile Banking

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