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Added 6 mins ago
Registered Nurse - Extendicare Athabasca
Extendicare
Athabasca, AB
Full-time
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses.…
Added 6 mins ago
Coordinator, Customer Service (Bilingual - English/French) - Contract 9 months
Apotex
Toronto, ON · North York, ON
$48,367.89 to $65,715.05 CAD / year
Support the Customer Service team by assisting with day-to-day customer service and order management activities. This role focuses on providing timely, accurate support to customers and…
Added 6 mins ago
Financial Service Representative - LendDirect Office 1585
LendDirect
Red Deer, AB
Full-time
Are you ready to make a difference in the world of consumer finance? At LendDirect, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit…
Added 6 mins ago
Financial Consultant, 6-month Term
Assiniboine Credit Union
Winnipeg, MB
Full-time
As part of a collaborative team of consultants within the credit union, the Financial Consultant applies a solid understanding of financial products and strategies to offer clear,…
Added 6 mins ago
Server Assistant - Seasonal Part-Time
Horseshoe Bay Resort
Rossland, BC
Part-time
We are looking for our next great team member to join us on our Food & Beverage Team. We are committed to providing you with:
Added 6 mins ago
Banquet Cook
The Boulevard Club
Toronto, ON
Full-time
This is a permanent full-time position, reporting to the Executive Chef & Kitchen Leadership team. Banquet Cook plays an important role in supporting the Club’s culinary operations and…
Added 6 mins ago
Senior Corporate Counsel, Commercial (US East)
Kong
Toronto, ON
$171,430 to $259,594 USD / year
Full-time
Partner with Finance, Revenue Operations and Customer Assurance to support the end-to-end contract close process
Added 6 mins ago
Senior HR Manager
Elmira District Community Living
Elmira, ON
Full-time
Through innovative services and person-centred support, EDCL advocates, educates, and helps people participate fully in the community as they work toward their own life vision. We recognize…
Added 6 mins ago
Sr. Consultant
Open Text Corporation
Waterloo, ON
…collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle…
Added 6 mins ago
Senior Research Chemist (Drug Product) - Eurofins CDMO Alphora, Inc.
Eurofins
Mississauga, ON
Full-time
…release, stability programs, and investigations. As a senior member of the team, you may also mentor or oversee junior staff, helping drive excellence across the…
Added 6 mins ago
Senior Formulation Scientist (Drug Product) - Eurofins CDMO Alphora, Inc.
Eurofins
Mississauga, ON
Full-time
…formulation development activities within our Drug Product Operations team. In this role, you will take ownership of projects from early development through GMP manufacturing, playing a…
Added 6 mins ago
Financial Service Representative - LendDirect Office 1585
Attain Finance
Red Deer, AB
Full-time
Are you ready to make a difference in the world of consumer finance? At LendDirect, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit…
Added 6 mins ago
Information Technology Audit Senior Associate (Bilingual FR/EN)
Pwc Canada
Montreal, QC
Full-time
Our team helps organisations navigate the increasingly complex reporting environments by improving internal controls and increasing confidence in the quality of the information produced by…
Added 18 mins ago
Customer Service Specialist
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON · North York, ON
Full-time
Values-led: You’ll be a member of a thoughtful and compassionate team that prioritizes respect, teamwork and resourcefulness along with a good dash of fun. Sometimes, even making granola…
Added 18 mins ago
Analyst, Sales & Trading
OnClarity
Vancouver, BC
$90,000 to $150,000 CAD / year
Full-time
As an Analyst, Sales & Trading, you will be a key member of Clarity's front-line team, working directly with individuals who are looking to buy or sell shares on our platform. In this role,…
Added 18 mins ago
Executive Director
Impact HR
AB · Alberta, Canada
Full-time
ACA operates with a small team of three employees, including the Executive Director. As a result, the Executive Director is expected to be a hands-on leader who works collaboratively with…
Added 19 mins ago
Material Handler - FIFO NIGHT SHIFT
Ryder System, Inc.
Sherwood Park, AB
Full-time
Ability to work independently and as a member of a team
Added 19 mins ago
Material Handler - FIFO DAY SHIFT
Ryder System, Inc.
Sherwood Park, AB
Full-time
Ability to work independently and as a member of a team
Added 19 mins ago
Material Handler I
Ryder System, Inc.
Vaughan, ON
Full-time
Ability to work independently and as a member of a team
Added 19 mins ago
Senior Cloud Architect
Cognizant
Mississauga, ON
$100,000 to $140,000 CAD / year
Full-time
…performance across AWS and Azure environments. You will be a valued member of the engineering team and work collaboratively with architects, product owners, developers, and business…
Added 19 mins ago
Specialist, Lending Administration (6-Month Contract)
Vancity
Vancouver, BC
Full-time
…and in alignment with Vancity’s service standards. You will support funding, loan maintenance, and payout activities while proactively identifying and resolving discrepancies through system…
Added 19 mins ago
Director of National Key Accounts - Royal Canin
Mars
Guelph, ON
Full-time
The selected candidate will be a member of our Pet Specialty, Retail, and Omnichannel (PSRO) Leadership Team, crafting the ambition & culture of the division, and owner of our signature…
Added 19 mins ago
Senior Formulation Scientist (Drug Product) - Eurofins CDMO Alphora, Inc.
Eurofins
Mississauga, ON
$90,000 CAD / year
Full-time
…formulation development activities within our Drug Product Operations team. In this role, you will take ownership of projects from early development through GMP manufacturing, playing a…
Added 19 mins ago
Senior Research Chemist (Drug Product) - Eurofins CDMO Alphora, Inc.
Eurofins
Mississauga, ON
$75,000 CAD / year
Full-time
…release, stability programs, and investigations. As a senior member of the team, you may also mentor or oversee junior staff, helping drive excellence across the…
Added 19 mins ago
Material Handler - FIFO DAY SHIFT
Ryder System, Inc.
Calgary, AB
Full-time
Ability to work independently and as a member of a team

Scotiabank

Customer Experience Associate - Cobden, ON (18.75 hours)

Cobden, ON, K0J 1K0, Canada

Posting language: English
Posted: Sep 22, 2026

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Original job description

Requisition ID: 274140

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : Cobden

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch, providing exceptional service by processing transactions and identifying customer needs. They are responsible for nurturing long-standing relationships and promoting digital banking solutions to help clients achieve their financial goals.

Requirements

Candidates should have proven customer service skills and the ability to work in a target-based environment. Strong technical proficiency and the ability to explain complex concepts simply are essential for success in this role.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Financial services
Transaction processing
Teamwork

Benefits

Professional development
Internal training
Competitive compensation
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Transaction Processing
Customer Service
Mobile Banking
Branch Operations
Performance Targets
Professional Development

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