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Added 8 mins ago
BC
Financial Solutions Associate - Lonsdale Branch
Beem Credit Union
North Vancouver, BC
- Full-time
The Financial Solutions Associate provides proactive, milestone‑based financial guidance and general investment advice to members without an assigned portfolio. This sales‑driven role…
Added 8 mins ago
GC
Guest Service Associate, Part Time
Group Compass Ltee
Montreal, QC
- Part-time
The Workplace Support Services Associate ensures smooth daily operations by:
Added 8 mins ago
TC
Associé / Associée de Magasin de Détails Temps Plein Winners/HomeSense - Méga Centre Lebourgneuf
TJX Companies
QC · Ville de Québec, Quebec
- Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 23 mins ago
MD
Transactions Specialist - Human Resources Technician 2
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all…
Added 23 mins ago
D
Mall Store Sales Associate (Sainte-Foy)
Dormez-vous
Quebec, QC · Sainte-Foy–Sillery–Cap-Rouge, QC
- Full-time
…invest in our sleep ecosystem, innovative products, world-class customer experience, our communities and diverse best-in-class team to be Canada’s leading sleep…
Added 37 mins ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Dryden, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 37 mins ago
SD
Beauty Specialist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Humboldt, SK
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 37 mins ago
SD
Pharmacy Assistant, Hourly Part Time Afternoon
Shoppers Drug Mart
Selkirk, MB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 37 mins ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 37 mins ago
SD
Pharmacy Assistant, Hourly Full Time Day
Shoppers Drug Mart
Selkirk, MB
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 37 mins ago
SD
Merchandiser, Hourly Part Time Evening
Shoppers Drug Mart
London, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 37 mins ago
W
(CAN) Pharmacy Assistant
Walmart
Kenora, ON
- Full-time
…team player. They are a key member in the delivery of superior customer…
Added 37 mins ago
W
(CAN) General Merchandise Associate
Walmart
Thunder Bay, ON
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 37 mins ago
W
(CAN) Staff Pharmacist Edmonton
Walmart
Edmonton, AB
- Full-time
Establish and develop a strong working relationship with Professional Services District Manage and other stakeholders.
Added 37 mins ago
TH
Loss Prevention Specialist Full Time (OTTAWA AREA)
The Home Depot
Ottawa, ON
- Full-time
…processes, address malicious activity concerns, and prioritize associate and customer safety while staying aligned with store…
Added 37 mins ago
R
Private Banking Associate
RBC
Vancouver, BC
- Full-time
As a key member of the client relationship team, the Private Banking Associate in the International Private Banking team is responsible for developing sales and service solutions through…
Added 37 mins ago
T
Personal Banking Associate
TD
Toronto, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 37 mins ago
CG
Bilingual Sales Associate, Apartments.com - Montréal, Québec
CoStar Group
Montreal, QC
- Full-time
…attract the most and highest-quality renters. Our suite of services includes digital advertising, social and reputation management, and market analytic solutions which delivers innovative…
Added 37 mins ago
C
Associate Investment Advisor- Bilingual
CIBC
Laval, QC · Montreal, QC
- Full-time
…trusted investment advice and exceptional client service. As an Associate Investment Advisor, you will deploy assets into suitable financial products based on the client’s risk/reward…
Added 37 mins ago
C
CIBC - Assistant, Investment Advisor - Wood Gundy - Montreal -Bilingual
CIBC
Laval, QC · Montreal, QC
- Full-time
…investment advice and exceptional client service. As a Client Associate, you will work closely with Investment Advisors at CIBC Wood Gundy to help manage their portfolios and develop new…
Added 52 mins ago
Customer Experience Associate - Beauport, QC - 18.75 hours/week
Scotiabank
Domaine-Beauport, QC · Beauport, QC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 52 mins ago
MU
Responsable sélection étudiants, programme de maîtrise/Student selection agent, master's program
McGill University
Montreal, QC
- $63,810 to $95,710 CAD / year
- Full-time
Collaborer étroitement avec les équipes des admissions, des services de carrière, des relations avec les diplômés ainsi que du marketing et des communications.
Added 52 mins ago
Senior Account Executive, Group Retirement
The Canada Life Assurance Company
Calgary, AB · Edmonton, AB · Vancouver, BC · Winnipeg, MB · London, ON · Toronto, ON · Regina, SK
…with both consultant houses and our largest Group Retirement Services clients. The Account Executive will leverage their initiative, presentation, communication, and relationship building…
Added 52 mins ago
Seasonal Retail Sales Associate, Riviere-du-Loup
Bell
Rivière-du-Loup, QC
As a Sales Associate, you’ll be an expert in all things tech
Added 52 mins ago
Seasonal Retail Sales Associate, Complexe Desjardins
Bell
Montreal, QC
Experience in Retail Sales, Customer Service or Hospitality is a definite asset

Scotiabank

Customer Experience Associate - Courtenay BC (18.75hrs/week)

Courtenay, BC, V9N 1K1, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 31, 2026

Original job description

Requisition ID: 278084

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : British Columbia : Courtenay

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch, providing exceptional service by processing transactions and identifying customer needs. They also nurture long-standing relationships and promote digital banking tools to help clients achieve their financial goals.

Requirements

Candidates should have proven customer service skills and the ability to work in a target-based environment. Strong technical proficiency and a flexible schedule are required to effectively assist customers with digital banking options.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Financial services
Transaction processing
Teamwork

Benefits

Competitive compensation
Professional development
Internal training
Benefits package

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Customer Service
Relationship Management
Transaction Processing
Branch Banking
Technology
Professional Development
Team-oriented

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