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Added 20 mins ago
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Client Service Associate
BMO
Calgary, AB · CALG
- Full-time
Works collaboratively within the market, BMO partners and the community to build relationships and deliver the desired customer experience.
Added 20 mins ago
HI
Auto Mobile Associate
HUB International
Cranbrook, BC
- Full-time
As an Auto Mobile Associate, reporting to the Branch Manager, you will build, serve, and maintain relationships with clients and local dealerships throughout the community to provide…
Added 20 mins ago
EG
Assistant Store Manager
EB Games Canada
Pickering, ON
- $18.35 to $22 CAD / hour
- Full-time
…their team. They ensure that their team provides exceptional customer experiences so we can retain our position as Canada’s number one destination for gaming, electronics, and collectibles.…
Added 36 mins ago
Sales Associate - Kildonan Place Winnipeg
Rogers Communications
Winnipeg, MB
Sales Delivery: Finding opportunities, anticipating customer needs, and delivering on sales targets.
Added 36 mins ago
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Personal Banking Associate Trainee
TD
Woodbridge, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 36 mins ago
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Customer Experience Associate - Lasalle (Full-time, 37.5/week)
TD
Montreal, QC
- Full-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 36 mins ago
T
Personal Banking Associate Trainee
TD
Toronto, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 36 mins ago
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Client Associate (IR licensed) Wood Gundy
CIBC
Winnipeg, MB
- Full-time
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
Added 51 mins ago
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Personal Banking Associate
BMO
Toronto, ON
- Full-time
Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Added 51 mins ago
B
Personal Banking Associate
BMO
Toronto, ON
- Full-time
Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Added 51 mins ago
B
Personal Banking Associate
BMO
Toronto, ON
- Full-time
Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Added 51 mins ago
MS
Retail Sales Consultant (Part Time)
Mister Safety Shoes
Milton, ON
- Part-time
We are currently looking for 1 Part Time Retail Associate to join our Milton location.
Added 51 mins ago
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Associate Category Manager - Welding products
Tenaquip
Senneville, QC
- Full-time
Job Purpose: The Associate Category Manager (ACM) supports activities focused on B2B sales growth, profitability, and marketing initiatives within the Welding product portfolio. In this…
Added 51 mins ago
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Associate Category Manager - Automotive products
Tenaquip
Senneville, QC
- Full-time
Job Purpose: The Associate Category Manager (ACM) supports activities focused on B2B sales growth, profitability, and marketing initiatives within the Automotive product portfolio. In this…
Added 51 mins ago
TS
Store Associate
The Salvation Army in Canada
Surrey, BC
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 51 mins ago
ES
Counter Sales Associate
ECCO Supply™
AB · Edmonton, AB
- Full-time
The Counter Sales Associate is a hands-on role, responsible for serving customers, processing orders, and supporting warehouse operations. As a key member of the team you will provide…
Added 51 mins ago
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ASSOCIATE MERCHANT
The Home Depot Canada
Toronto, ON
- Full-time
…product line strategies, and reporting financial results. The Associate Merchant assists with making buying decisions for the assigned category and negotiates terms with suppliers to drive…
Added 1 hour ago
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Directeur.trice régional.e, Développement des affaires
Sysco
Montreal, QC · Sysco Grand Montreal
- Full-time
…distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the…
Added 1 hour ago
Customer Experience Associate - Kildonana Place, Winnipeg, MB (30 hours per week)
Scotiabank
Winnipeg, MB
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 hour ago
Senior Customer Experience Associate - Queenston & Nash (26.25 hours/week)
Scotiabank
Hamilton, ON
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 hour ago
Senior Customer Experience Associate - Somerset & Bronson, Ottawa, ON (37.5 hours/week)
Scotiabank
Ottawa, ON
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 hour ago
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Operations Manager
NOVO Health Services
Burlington, ON
- Full-time
…management while driving results across safety, compliance, customer service, and financial…
Added 1 hour ago
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Sales Associate, Footwear (Seasonal, Part-Time)
Sporting Life Group
Burlington, ON
- Part-time
As a Sales Associate, you will help customers embrace the sporting life by connecting them with gear that fits both their performance goals and personal style. Through active listening,…
Added 1 hour ago
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Sales Associate, Hardgoods (Seasonal, Part-Time)
Sporting Life Group
Burlington, ON
- Part-time
As a Sales Associate, you will help customers embrace the sporting life by connecting them with gear that fits both their performance goals and personal style. Through active listening,…
Added 1 hour ago
Bilingual Wish Discovery Coordinator (12-month contract)/Coordonnateur.trice, exploration des rêves (contrat 12 mois)
Make-A-Wish Canada / Rêves d'enfants Canada
Montreal, QC

Scotiabank

Customer Experience Associate - Danforth & Pape Branch (full time)

Toronto, ON, M4K 1R2, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 12, 2026
Posting language: English
Posted: Sep 15, 2026

Original job description

Requisition ID: 273635

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
Nurturing rich, long-standing relationships
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:

Have strong customer service skills
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Have experience with conducting simple sales, proactive marketing calls and providing financial advice
Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
Previous banking experience is a strong asset

What’s in it for you?

The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities– for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
A competitive compensation and benefits package

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as a lobby leader to triage customers and provide exceptional service. They are responsible for identifying sales opportunities, processing financial transactions, and educating clients on digital banking tools.

Requirements

Candidates should have strong customer service skills and the ability to explain complex financial concepts simply. Previous banking experience is considered a strong asset, along with technical proficiency and a target-oriented mindset.

Skills

Customer service
Sales
Financial advice
Technical skills
Digital banking
Relationship building
Communication
Problem solving
Triage
Banking operations

Benefits

Competitive compensation
Benefits package
Professional development
Internal training

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Triage
GICs
Credit
Customer Service
Branch Banking
Mobile Banking
Performance Targets
Professional Development

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