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Added 9 mins ago
BC
Client Service Associate - Real Estate Insurance
BFL CANADA
Toronto, ON
- Full-time
We are looking for a Client Service Associate to join our team in our Toronto Office!
Added 9 mins ago
TS
The Shoe Co. - Supervisor Part-time
The Shoe Co.
Charlottetown, PE
- Part-time
Working here is a shoe lover’s dream: As a Designer Brands associate, you and your eligible to;
Added 9 mins ago
B
Associate, Data Scientist
BMO
Toronto, ON · FCP
- Full-time
· Ph.D. in Computer Science, Mathematics, Physics, or a related quantitative field (focus on finance, economics, or operations research preferred).
Added 9 mins ago
TH
Loss Prevention Specialist Full Time (MORNINGSIDE)
The Home Depot
Canada
- Full-time
…processes, address malicious activity concerns, and prioritize associate and customer safety while staying aligned with store…
Added 9 mins ago
TH
Loss Prevention Specialist Full Time (RICHMOND HILL)
The Home Depot
Richmond Hill, ON
- Full-time
…processes, address malicious activity concerns, and prioritize associate and customer safety while staying aligned with store…
Added 9 mins ago
HG
DC Associate Driver - Outbound 1st & 2nd shift Flexibility (Tier 1)
H&M Group
Ajax, ON
- Full-time
As a DC Associate order picker Driver, you will support the team in delivering efficient and smooth service with excellent garment care to our customers, following our best practice and…
Added 9 mins ago
HG
DC Associate Driver - Inbound 1st Shift (Tier 2)
H&M Group
Ajax, ON
- Full-time
As a DC Associate order picker Driver, you will support the team in delivering efficient and smooth service with excellent garment care to our customers, following our best practice and…
Added 9 mins ago
S
Retail Sales Associate
Skechers
Hamilton, ON
- Part-time
As a Sales Associate, better known as a “Product Specialist,” at Skechers, you’re not just working a job - you’re joining a team where growth, customer connections, fashion, and comfort are…
Added 12 mins ago
KB
Network administrator
Kraft Berger LLP
Markham, ON
- From $37 CAD / hour
- Full-time
- On-site
Perform data backups and disaster recovery operations
Added 23 mins ago
R
Sale associate
RONA
Beloeil, QC
- Full-time
Added 23 mins ago
P
Operations Specialist
Purpose
Vancouver, BC
- Full-time
As a key member of the operations team, the Associate supports client servicing by managing account applications, trade requests, and documentation workflows. You'll work daily with…
Added 23 mins ago
SI
Graduate Associate
Spruce InfoTech Inc.
Saskatoon, SK
- Contract
Interested in mining, resources, operations, or business transformation.
Added 23 mins ago
T
Customer Support Associate
Trackunit
London, ON
- Full-time
…our customers can eliminate downtime and build smarter, safer operations. Thousands of equipment manufacturers, rental companies, and contractors around the world trust Trackunit to turn…
Added 23 mins ago
R
Customer Service Associate - Appliances
RONA
Whitby, ON
- Full-time
Added 23 mins ago
CF
Data Architect & Analytics Team Lead
Canadian Football League
Toronto, ON
- Full-time
Reports to: Associate Vice-President Technology and Software Development
Added 23 mins ago
OC
Liquor Store Associate - PT (Langley)
Otter Co-op
Langley (District), BC · City of Langley, BC
- Part-time
You are looking for a career in Retail Store Operations as well as:
Added 24 mins ago
Assistant Manager (1-Year Contract)
Sporting Life Group
Burlington, ON
Support associate development through ongoing feedback, performance reviews, succession planning, recognition, and career development.
Added 24 mins ago
PV
Sales Associate
Pet Valu
Cranbrook, BC
- Part-time
…and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds,…
Added 24 mins ago
L
Logistics Associate
Lineage
Montreal, QC
- Full-time
The Logistics Associate is responsible for the accurate preparation, processing, and control of transportation documentation and administrative records. This role supports daily…
Added 24 mins ago
UO
Student Financial Business Support Analyst
University of British Columbia
Vancouver, BC · UBCV | Brock Hall (BRCK)
- $7,727.33 to $11,112 CAD / month
- Full-time
…position report to the Manager, Student Financial Support and Associate Director, Business Solutions and…
Added 24 mins ago
QH
Sales Associate/Keyholder
QE Home
Hamilton, ON
- Part-time
…Canadian company known for comfort, quality, and care. As a Sales Associate, you’ll be the friendly face that welcomes guests, guides them through our beautiful collections, and helps them…
Added 24 mins ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 24 mins ago
T
Personal Banking Associate - O'Brien, Ville Saint Laurent (Part-time, 18.75h/week)
TD
Montreal, QC
- Part-time
…with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries…
Added 24 mins ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 24 mins ago
T
Personal Banking Associate Trainee
TD
Perth, ON
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…

Scotiabank

Customer Experience Associate - Danforth & Woodbine (18.75 hours/week)

Toronto, ON, M4C 1J6, Canada

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Applications open in a new tab.

Job details

Apply by: Oct 15, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Requisition ID: 275167

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch by processing daily transactions and nurturing long-standing customer relationships. They are also responsible for identifying sales opportunities and assisting clients with digital banking applications.

Requirements

Candidates must possess strong customer service skills and the ability to explain complex financial concepts in a simple, relatable manner. A flexible schedule and comfort with technology and sales situations are required for this role.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Financial services
Transaction processing

Benefits

Competitive compensation
Professional development
Internal training
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Transaction Processing
Customer Service
Retail Banking
Technology
Professional Development
Branch Operations

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