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Added 10 mins ago
GF
Overnight Customer Service Representative (Motivator) – Medicine Hat Carry and Dunmore
GoodLife Fitness
Dunmore, AB · Medicine Hat, AB
- Part-time
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products…
Added 10 mins ago
GF
Customer Service Representative (Motivator) - Regina Albert and 25 Ave
GoodLife Fitness
Regina, SK
- Part-time
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products…
Added 10 mins ago
SI
Sales Associate-Print&Services
Staples Inc.
Ajax, ON
- Part-time
Contribute to the success of the print and customer service areas of the store by utilizing our selling model within the store and learning all our products and services to offer informed…
Added 10 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
London, ON · Stoney Creek Thrift Store
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 10 mins ago
M
Part-Time Front Desk Associate - Park Royal, West Vancouver
Myo
Vancouver, BC
- Part-time
We are looking to hire a Part-Time Front Desk Associate at Myo - Park Royal.
Added 10 mins ago
M
Part-Time Front Desk Associate - Chinatown
Myo
Vancouver, BC
- Part-time
We are looking to hire a Part-Time Front Desk Associate at Myo - Chinatown!
Added 10 mins ago
CS
Part-Time Associate Seasonal
Columbia Sportswear Company
AB · Edmonton Airport Outlet
- Part-time
As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural…
Added 10 mins ago
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Associate Financial Advisor
CIBC
Beaverton, ON
- Full-time
…you’ll make a meaningful difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you…
Added 10 mins ago
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Client Engagement Associate [Hourly]
CIBC
Saskatoon, SK
- Part-time
…fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the…
Added 10 mins ago
SC
Wireless Sales Supervisor
Staples Canada
Surrey, BC
- Full-time
As the Wireless Sales Supervisor, you are a champion of the customer experience in the wireless department. You help our consumers and business customers achieve their working & learning…
Added 10 mins ago
SR
Retail Assistant Manager
Staples Retail
Nanaimo, BC
- Full-time
Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations.…
Added 10 mins ago
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Personal Banking Associate, Winter 2027 (Co-op/Internship), Saint-Georges-de-Beauce - 4 months
BMO
Saint-Georges, QC
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 10 mins ago
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Personal Banking Associate, Winter 2027 (Co-op/Internship), Victoriaville - 4 months
BMO
Victoriaville, QC
- Full-time
…d’élargir la relation des clients avec l’organisation au-delà des services bancaires aux…
Added 25 mins ago
M
Associate Applied AI Engineer – GenAI Systems
Manulife
Toronto, ON
- Full-time
We’re hiring two Associate Applied AI Engineers who bring strong technical depth, sound software engineering practices, and a modern GenAI design mindset to help deliver AI and GenAI…
Added 25 mins ago
TT
Retail Store Associate Part Time Winners
The TJX Companies, Inc.
Toronto, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 25 mins ago
TT
Part Time Associate
The TJX Companies, Inc.
Toronto, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 25 mins ago
TT
Retail Store Associate Part Time Winners/HomeSense - Granite Plaza
The TJX Companies, Inc.
New Minas, NS
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 25 mins ago
TT
Retail Sales Associate
The TJX Companies, Inc.
Markham, ON
- Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 25 mins ago
Customer Experience Associate - Avenue Road & Cranbrooke, Toronto, ON (18.75 hours/week)
Scotiabank
Toronto, ON · North York, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 25 mins ago
Customer Experience Associate - Minto, NB (30 Hours / Week) 1 Year Contract
Scotiabank
Minto, NB
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 25 mins ago
Customer Experience Associate - Tatamagouche, NS (15 Hours / Week)
Scotiabank
Tatamagouche, NS
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 25 mins ago
Customer Experience Associate - Nobleton Branch (18.75 hours/week)
Scotiabank
Nobleton, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 25 mins ago
On-Site Associate Technician (Technical Support)
Computacenter AG & Co. oHG
Canada
The Associate Technician ensures that systems and services are supported, upgraded and managed to meet Service Level Agreements and business-related moves and changes. They will also ensure…
Added 25 mins ago
Senior Operations Associate
The Canada Life Assurance Company
London, ON
Reporting to the Associate Manager of Administration, you will be responsible for accurate and timely processing of financial and non-financial transactions for our clients' mutual fund…
Added 25 mins ago
M
Part-Time Front Desk Associate - Chinatown
Myo
Vancouver, BC
- $19 to $22 CAD / hour
- Part-time
We are looking to hire a Part-Time Front Desk Associate at Myo - Chinatown!

Scotiabank

Customer Experience Associate - Decarie & Ferrier (30 hours/week)

Montreal, QC, Canada

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Job details

Posting language: English
Posted: Oct 26, 2026

Original job description

Requisition ID: 277532

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

In addition to French, the successful candidate must also have sufficient knowledge of English, as the work involves interacting and collaborating regularly with groups and individuals based in Toronto, as well as constantly interacting with other people, including clients, who speak English, locally and elsewhere.

Location(s): Canada : Quebec : Montreal

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch by providing exceptional service and processing daily financial transactions. They are responsible for identifying customer needs, promoting digital banking solutions, and contributing to branch sales targets.

Requirements

Candidates must possess strong customer service skills and the ability to explain complex financial concepts in a simple, relatable manner. Proficiency in both English and French is required to effectively collaborate with teams and assist a diverse client base.

Skills

Customer service
Sales
Technical skills
Digital banking
Relationship building
Communication
Problem solving
Financial services
Transaction processing
Teamwork

Benefits

Competitive compensation
Professional development
Internal training
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Customer Service
Relationship Management
Transaction Processing
Branch Banking
Retail Banking
Communication Skills
Technical Proficiency
Team Collaboration
Professional Development

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