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Added 6 mins ago
B
Associate, Corporate Banking - FIG
BMO
Toronto, ON · FCP
- Full-time
The Associate, Corporate Banking supports the origination and structuring of corporate lending transactions, and coordinates with other product partners as an integral part of a larger…
Added 6 mins ago
TC
Winners/Homsense Retail Store Associate Part-time- Vaughan Mills
TJX Canada – Winners, Marshalls, HomeSense
Vaughan, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 6 mins ago
RC
Renewable Energy Analyst (Remote Working)
Renewable Careers
Canada
- Full-time
…you won’t just be filing paperwork - you will actively help corporate clients, real estate developers, and municipal agencies navigate decarbonization, resource efficiency, and local…
Added 20 mins ago
C
Temporary Sales Support Associate
Coach
Cookstown, ON
- Part-time
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 20 mins ago
TC
Retail Store Associate Part Time Seasonal Homesense- Wellington Commons
TJX Canada – Winners, Marshalls, HomeSense
London, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 20 mins ago
TC
Retail Store Associate Part time Seasonal - HomeSense - Viewmount
TJX Canada – Winners, Marshalls, HomeSense
Ottawa, ON · Nepean, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 20 mins ago
A&
Financial Due Diligence - Senior Associate - Transaction Advisory - Canada
Alvarez & Marsal
Toronto, ON
- Full-time
…variety of diverse industries. A&M TAG is seeking a Senior Associate to bring their energy, passion, and expertise to help our clients get the answers they need to get the deal done. We…
Added 49 mins ago
TC
Manager, Business Innovation
Toyota Canada Inc.
Toronto, ON
- Full-time
Ensure resources and Business Innovation funds are deployed effectively and in accordance with corporate policies and approved governance.
Added 50 mins ago
KS
Temporary Sales Support Associate
kate spade new york
Cookstown, ON
- Part-time
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 1 hour ago
Intermediate Accident Benefits Advisor
Aviva
London, ON · Markham, ON · Oakville, ON · Toronto, ON
Interpret insurance contracts, resolve policy coverages, establish and adjust reserves in accordance with corporate guidelines
Added 1 hour ago
Customer Experience Associate - Devonshire & Springbank
Scotiabank
London, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 hour ago
FR
US Corporates - Credit Analyst, Associate Director - Industrials & Transportation - Toronto
Fitch Ratings
Toronto, ON
- Full-time
US Corporates – Credit Analyst, Associate Director - Industrials & Transportation
Added 1 hour ago
US Corporates - Credit Analyst, Associate Director - Industrials & Transportation - Toronto
Fitch Group
Toronto, ON
US Corporates – Credit Analyst, Associate Director - Industrials & Transportation
Added 1 hour ago
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Driver-Mover (Full Time)
WINS (Women In Need Society)
Calgary, AB
- Full-time
…one of the WINS fleet of trucks. They pick up individual and corporate/retail donations, transfer donations/inventory between WINS locations and deliver inventory/free goods to WINS clients…
Added 1 hour ago
SD
Human Resources Business Partner - SDM Northern Alberta
Shoppers Drug Mart
Edmonton, AB
- Full-time
You will be fully conversant with corporate policies, National Standards, Associate-Owner guidelines and related legislation. As the Human Resources Business Partner, you will be…
Added 1 hour ago
C
Legal Operations Specialist
Chemtrade
Toronto, ON
- Other
Reporting to the Associate General Counsel and Corporate Secretary, the Legal OperationsSpecialist provides comprehensive administrative andlegal support to the Legal Department by…
Added 1 hour ago
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 1 hour ago
CL
Corporate and Commercial Associate Lawyer
Carscallen LLP
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Carscallen LLP has an opportunity for an Associate to join our Corporate and Commercial group. The Carscallen platform provides a great opportunity to continue to build your career in an…
Added 1 hour ago
SD
Human Resources Business Partner - SDM Northern Alberta
Shoppers Drug Mart
AB · Edmonton, AB
- Full-time
You will be fully conversant with corporate policies, National Standards, Associate-Owner guidelines and related legislation. As the Human Resources Business Partner, you will be…
Added 1 hour ago
WM
General Laborer
Waste Management, Inc. (WM)
Mount Pearl, NL
- Full-time
From drivers and technicians to analysts, managers and corporate professionals, every employee plays a role in delivering essential services that support communities across Canada.
Added 1 hour ago
P
January 2027 - Corporate Finance Non-CPA - 4 Month Co-op - Montreal
PwC
Montreal, QC
- Full-time
Those in corporate finance at PwC will provide strategic financial advice and solutions to help clients navigate complex business transactions and optimise their capital structure. You will…
Added 2 hours ago
T
Business Risk Analyst - TD Asset Management
TD
Toronto, ON
- Full-time
…on behalf of pension, insurance, endowment/foundation, and corporate clients, as well as high-net worth clients and retail mutual…
Added 2 hours ago
B
Associate, Commercial Banking (Real Estate Finance)
BMO
Montreal, QC · DEMA
- Full-time
Preferred 5 – 7 years of relevant experience in credit or lending instruments or financial operations in a corporate or banking environment.
Added 2 hours ago
TT
Winners/Homsense Retail Store Associate Part-time- Vaughan Mills
The TJX Companies, Inc.
Vaughan, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 2 hours ago
TT
Retail Store Customer Service Coordinator Full Time- Vaughan Mills
The TJX Companies, Inc.
Vaughan, ON
- Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.

Scotiabank

Customer Experience Associate - Devonshire & Springbank

London, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Requisition ID: 277279

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : London (ON)

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Provide friendly, efficient service by understanding customer needs, processing everyday banking transactions, and building lasting customer relationships. Identify straightforward sales opportunities and help customers use mobile and other digital banking options.

Requirements

Applicants should have customer service experience gained through work or community involvement, strong technical skills, and the ability to communicate clearly and solve customer needs. They should be comfortable with simple sales situations, work flexibly, and contribute positively to a team.

Skills

Customer Service
Relationship Building
Communication
Active Listening
Problem Solving
Sales
Teamwork
Technical Skills
Digital Banking
Mobile Banking Applications
Transaction Processing
Adaptability
Learning Agility

Benefits

Competitive Compensation
Benefits Package
Professional Development
Internal Training

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Customer Service
Canadian Banking
Branch Banking
Customer Relationships
Transaction Processing
Sales Opportunities
Digital Banking
Mobile Banking
Self-Service Banking
Customer Needs
Financial Goals
Target-Based Performance
Teamwork
Technology

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