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Added 12 mins ago
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Data Engineer Intern/Co-op (Winter 2027)
TD
Toronto, ON
- Full-time
…business, build on critical career capabilities, and broaden your professional network. This program is designed to complement your on-the job experience and…
Added 12 mins ago
M
Nurse Team Lead, Patient Support Program
McKesson
Mississauga, ON · Montreal, QC
- Full-time
Identify workflow gaps and recommend practical improvements that strengthen patient experience, service quality, efficiency, and operational continuity.
Added 12 mins ago
SB
Human Resources Director
Strik, Baldinelli, Moniz Ltd.
London, ON
- Full-time
Help shape the employee experience and advance the people strategy at Strik Baldinelli Moniz Ltd. (SBM).
Added 12 mins ago
CC
Core Software Developer
Circle Cardiovascular Imaging
Calgary, AB
- Full-time
We are careful stewards of resources focused on optimizing both customer and investor value. We strive to make Circle a place where employees are highly valued, engaged, and have…
Added 12 mins ago
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Dental Administrator - Tower Dental
dentalcorp
Calgary, AB · Tower Dental Clinic
- Full-time
…drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your…
Added 12 mins ago
CO
Manager of Operations Administration
City of St. Catharines
St. Catharines, ON
- Full-time
Provide customer service and documentation for public enquiries and complaints, relating to activities and services of the Operations division to support timely resolution.
Added 12 mins ago
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Client Engagement Associate
CIBC
Quebec, QC · Place CIBC
- Full-time
…include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel…
Added 12 mins ago
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Seasonal Associate
Carters Inc.
Toronto, ON
- Part-time
Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
Added 12 mins ago
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Seasonal Associate
Carters Inc.
Prince Albert, SK
- Part-time
Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
Added 12 mins ago
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sales associate
Carters Inc.
Prince Albert, SK
- Part-time
Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
Added 12 mins ago
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Director, T&O Operational Risk Officer - Capital Markets & Commercial Banking
BMO
Toronto, ON · FCP
- Full-time
10+ years of experience in Operational Risk, Technology Risk, Enterprise Risk, Internal Audit, Risk Consulting, or related disciplines within a large financial institution.
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Private Banking Officer
BMO
London, ON
- Full-time
Supports the delivery of an exceptional customer experience to private banking clients. Provides a superior level of courteous, knowledgeable and professional service to all existing and…
Added 12 mins ago
BB
Retail Store Manager and Assistant Store Manager
Best Buy Canada
Burnaby, BC · Richmond, BC · Robson, BC · Vancouver, BC · BC
- Full-time
A leader who leads by example on the floor to increase employee engagement, customer experience and revenue opportunities
Added 12 mins ago
Sales Applications Engineer (HVAC)
Oxygen8 Solutions Inc
Vancouver, BC · Toronto, ON
Experience working in a technical, applications, customer support, or project coordination role
Added 12 mins ago
Senior Actuarial Analyst, Personal Pricing
Aviva
Markham, ON
…by the opportunity to influence pricing strategies, improve customer outcomes, and help shape the future of…
Added 12 mins ago
AA
Sales Pro
Advance Auto Parts
Clarenville, NL
- Full-time
Proven sales ability with past experience in fulfillment of customer transactions
Added 27 mins ago
BA
Warehouse Coordinator
Barricades and Signs
AB · Sturgeon County, AB
- Full-time
…such significant growth there is ample room for growth and professional…
Added 27 mins ago
Financial Service Representative
Money Mart
Toronto, ON
Provide friendly, professional, and accurate customer service by assessing customer needs, completing transactions, answering questions, and identifying opportunities to promote and…
Added 27 mins ago
Senior Hydrogeologist
GHD Group Pty Ltd
Mississauga, ON
We offer a professional working environment and culture and believe that work / life integration is essential to the success and happiness of our people. We also offer competitive salary…
Added 27 mins ago
Consultant, Local Employee Experience - (Western Canada)
McDonald's Corporation
Toronto, ON
…to get smarter and sharper every day, we value personal and professional growth, and believe in rewarding and celebrating our…
Added 27 mins ago
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Logistics Coordinator
ATCO
La Prairie, QC
- Full-time
2-4 years’ experience in logistics, supply chain, or a related field.
Added 27 mins ago
Team Lead -Business Banking - Greater Ottawa
Scotiabank
Ottawa, ON
Demonstrated experience coaching and developing talent.
Added 27 mins ago
Senior Manager, Learning Design & Delivery - Toronto, ON
Scotiabank
Toronto, ON
…required by Associates related to mandated designations and professional accreditation. Liaise with industry associations accordingly to ensure seamless…
Added 27 mins ago
Business Advisor - Clarenville
Scotiabank
Clarenville, NL
Our Business Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide…
Added 27 mins ago
Customer Experience Associate - North Langley, Langley BC (15hrs/week)
Scotiabank
Langley (District), BC · Langley, BC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…

Scotiabank

Customer Experience Associate - Devonshire & Springbank

London, ON, Canada

Apply About employer

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Job details

Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Requisition ID: 277279

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : London (ON)

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Provide friendly, efficient service by understanding customer needs, processing everyday banking transactions, and building lasting customer relationships. Identify straightforward sales opportunities and help customers use mobile and other digital banking options.

Requirements

Applicants should have customer service experience gained through work or community involvement, strong technical skills, and the ability to communicate clearly and solve customer needs. They should be comfortable with simple sales situations, work flexibly, and contribute positively to a team.

Skills

Customer Service
Relationship Building
Communication
Active Listening
Problem Solving
Sales
Teamwork
Technical Skills
Digital Banking
Mobile Banking Applications
Transaction Processing
Adaptability
Learning Agility

Benefits

Competitive Compensation
Benefits Package
Professional Development
Internal Training

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Customer Service
Canadian Banking
Branch Banking
Customer Relationships
Transaction Processing
Sales Opportunities
Digital Banking
Mobile Banking
Self-Service Banking
Customer Needs
Financial Goals
Target-Based Performance
Teamwork
Technology

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