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Added 10 mins ago
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Associate, Commercial Banking - Bilingual
CIBC
Val-d'Or, QC
- Part-time
You have a degree/diploma in Business, Finance, Accounting, or related field.
Added 10 mins ago
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Associate, Corporate Banking - FIG
BMO
Toronto, ON · FCP
- Full-time
The Associate, Corporate Banking supports the origination and structuring of corporate lending transactions, and coordinates with other product partners as an integral part of a larger…
Added 24 mins ago
WC
(CAN) Asset Protection Operations Team Associate
Walmart Canada
Whitehorse, YT
- Full-time
Position Summary...An Asset Protection Operations Team Associate maintains store financial integrity and accuracy, pricing integrity, inventory control and profitability. This associate…
Added 24 mins ago
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Financial Due Diligence - Senior Associate - Transaction Advisory - Canada
Alvarez & Marsal
Toronto, ON
- Full-time
…variety of diverse industries. A&M TAG is seeking a Senior Associate to bring their energy, passion, and expertise to help our clients get the answers they need to get the deal done. We…
Added 24 mins ago
WC
Senior Analyst, Walmart Services - WMC Systems Administrator
Walmart Canada
Mississauga, ON
- Full-time
…with Sales, Account Management, Campaign Management, Product, Finance, and technology partners, this role will translate business needs into practical system solutions that improve…
Added 25 mins ago
HI
Administrative Associate
HUB International
Yellowknife, NT
- Full-time
As an Administrative Associate, you will be the first point of contact for everyone who walks through our doors or calls our office. This is a role for someone who takes pride in keeping…
Added 54 mins ago
C
Associate, Commercial Banking - Bilingual
CIBC
Val-d'Or, QC
- Part-time
You have a degree/diploma in Business, Finance, Accounting, or related field.
Added 54 mins ago
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Equipment Finance Associate
RBC
Burlington, ON
- Full-time
The Equipment Finance Associate plays a key national middle office role in mitigating credit, client, reputational and operational risks related to simple and complex leasing processes,…
Added 1 hour ago
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Customer Experience Associate
TD
Calgary, AB
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 1 hour ago
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Customer Experience Associate
TD
Calgary, AB
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 1 hour ago
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Personal Banking Associate
TD
AB
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries…
Added 1 hour ago
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Customer Experience Associate
TD
New Hamburg, ON
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 1 hour ago
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Personal Banking Associate Trainee
TD
Toronto, ON
- Full-time
…with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 1 hour ago
Intermediate Accident Benefits Advisor
Aviva
London, ON · Markham, ON · Oakville, ON · Toronto, ON
College Diploma/ Associate Degree or similar experience
Added 1 hour ago
Customer Experience Associate - Devonshire & Springbank
Scotiabank
London, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 hour ago
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Office Manager
Kent Building Supplies
Amherst, NS
- Full-time
Owns various processes such as, processing payroll, benefits education and associate recognition
Added 1 hour ago
FR
US Corporates - Credit Analyst, Associate Director - Industrials & Transportation - Toronto
Fitch Ratings
Toronto, ON
- Full-time
US Corporates – Credit Analyst, Associate Director - Industrials & Transportation
Added 1 hour ago
US Corporates - Credit Analyst, Associate Director - Industrials & Transportation - Toronto
Fitch Group
Toronto, ON
US Corporates – Credit Analyst, Associate Director - Industrials & Transportation
Added 1 hour ago
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Specialist, Regulatory Affairs
EPCOR
AB · Edmonton, Alberta
- Full-time
Working with the Associate Director to enhance regulatory processes (e.g., Tariff filings, Performance Based Regulation filings, AUC Rule reporting, grant applications, etc.).
Added 1 hour ago
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Senior Analyst, Walmart Services - WMC Systems Administrator
Walmart
Mississauga, ON
- Full-time
…with Sales, Account Management, Campaign Management, Product, Finance, and technology partners, this role will translate business needs into practical system solutions that improve…
Added 1 hour ago
YHM1 WHS Medical Administrator, YHM1 WHS
Amazon
Hamilton, ON
…candidate will collaborate with Safety, Operation, PXT and Finance in a joint effort on maintaining accurate data driven results. The qualified candidate will engage in a professional…
Added 1 hour ago
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January 2027 - Corporate Finance Non-CPA - 4 Month Co-op - Montreal
PwC
Montreal, QC
- Full-time
Those in corporate finance at PwC will provide strategic financial advice and solutions to help clients navigate complex business transactions and optimise their capital structure. You will…
Added 2 hours ago
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Business Risk Analyst - TD Asset Management
TD
Toronto, ON
- Full-time
…management and research teams with more than 220 Portfolio Managers, Associate Portfolio Managers, Traders and…
Added 2 hours ago
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Associate, Commercial Banking (Real Estate Finance)
BMO
Montreal, QC · DEMA
- Full-time
BMO's Real Estate Finance Group is a specialized commercial banking team that provides construction financing, commercial mortgages, development loans, and investment property financing to…
Added 2 hours ago
Customer Experience Associate - Grand Falls-Windsor, Newfoundland (18.75 Hours/ Week)
Scotiabank
Grand Falls-Windsor, NL
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…

Scotiabank

Customer Experience Associate - Devonshire & Springbank

London, ON, Canada

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Job details

Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Requisition ID: 277279

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : London (ON)

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Provide friendly, efficient service by understanding customer needs, processing everyday banking transactions, and building lasting customer relationships. Identify straightforward sales opportunities and help customers use mobile and other digital banking options.

Requirements

Applicants should have customer service experience gained through work or community involvement, strong technical skills, and the ability to communicate clearly and solve customer needs. They should be comfortable with simple sales situations, work flexibly, and contribute positively to a team.

Skills

Customer Service
Relationship Building
Communication
Active Listening
Problem Solving
Sales
Teamwork
Technical Skills
Digital Banking
Mobile Banking Applications
Transaction Processing
Adaptability
Learning Agility

Benefits

Competitive Compensation
Benefits Package
Professional Development
Internal Training

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Customer Service
Canadian Banking
Branch Banking
Customer Relationships
Transaction Processing
Sales Opportunities
Digital Banking
Mobile Banking
Self-Service Banking
Customer Needs
Financial Goals
Target-Based Performance
Teamwork
Technology

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