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Added 2 mins ago
SC
Wireless Sales Consultant
Staples Canada
Toronto, ON · East York, ON
- Full-time
Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
Added 2 mins ago
K
Technical Analyst
Kyndryl
Victoria, BC · Regina, SK
- Full-time
Added 16 mins ago
C
Temporary Sales Support Associate
Coach
Cookstown, ON
- Part-time
Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product…
Added 16 mins ago
UL
Canada Impact+ Emerging Leader Professor - Plant Biology
Université Laval
Quebec, QC
- Full-time
…technology - like artificial intelligence, autonomous robotics and mobile containerized laboratories - to quantify the mechanics of nature. Specifically, we will measure how energy and…
Added 16 mins ago
DF
Wealth Advisor - Orangeville/Newmarket
DUCA Financial Services Credit Union Ltd.
Toronto, ON · North York, ON
- Full-time
…staff in branch, on the phone (Member-Connect) and via our Mobile mortgage specialists, Wealth Management advisors and Commercial and Business Banking Account…
Added 16 mins ago
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Java Software Engineer
Synechron
Calgary, AB
- Full-time
…and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards,…
Added 16 mins ago
Graphic Design Specialist (Term)
University of Toronto
Toronto, ON
A strong understanding of the nuances across channels (e.g., print, video, social media, web, mobile apps)
Added 31 mins ago
SE
Onsite Supervisor
SMS Equipment Inc.
Fort McMurray, AB
- Full-time
…preferred) with 5+ years of experience supporting large mining mobile equipment in a heavy industrial environment. They will bring strong, hands‑on experience with Komatsu haul trucks, with…
Added 31 mins ago
OT
Monitoring Surveyor
Ontario Transit Group
Toronto, ON
- Full-time
Working as part of a mobile team, you'll be responsible for conducting various monitoring activities across different project sites, sometimes including working within active construction…
Added 45 mins ago
OT
Monitoring Surveyor
Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel
Toronto, ON
- Full-time
Working as part of a mobile team, you'll be responsible for conducting various monitoring activities across different project sites, sometimes including working within active construction…
Added 45 mins ago
PH
Registered Nurse or Registered Practical Nurse
ParaMed Home Health Care
ON · Kenora, ON
- Full-time
Added 45 mins ago
PH
Personal Support Worker
ParaMed Home Health Care
Toronto, ON
- Full-time
Added 45 mins ago
JG
Mobile Developer - React Native
J&M Group
Toronto, ON
- Full-time
Develop, enhance and maintain mobile applications using React Native and associated technologies.Key Responsibilities:-Develop new features; Perform code reviews; Integrate APIs; Unit…
Added 45 mins ago
KS
Temporary Sales Support Associate
kate spade new york
Cookstown, ON
- Part-time
Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product…
Added 1 hour ago
C
Child and Youth Care Worker (Full-Time)
CarePros
Edmonton, AB
- Full-time
Added 1 hour ago
T
Personal Banking Associate
TD
AB
- Full-time
Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking
Added 1 hour ago
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Personal Banking Associate Trainee
TD
Toronto, ON
- Full-time
Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking
Added 1 hour ago
CH
Maintenance Technician
Co-operative Housing Federation BC
Vancouver, BC
- Full-time
Community Land Trust (CLT) is a social purpose real estate developer focused on creating inclusive communities that people are proud to call home. Established in 2015 and part of the CHF BC…
Added 1 hour ago
GD
GARAGE - Store Manager - Charlottetown Mall
Groupe Dynamite, Inc Garage
PE · Charlottetown, Prince Edward Island
- Full-time
Social Media Skills, Mobile Device Skills, Microsoft Office (Outlook, Word, Excel) or Open-Office
Added 1 hour ago
SC
Wireless Sales Consultant
Staples Canada
Toronto, ON · Scarborough, ON
- Part-time
Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
Added 1 hour ago
B
Quality Assurance Engineer, Marketplace
BCAA
Burnaby, BC · *Head Office
- Full-time
This is a hands-on technical role for someone who enjoys working across web and mobile applications, APIs, third-party platforms and cloud services. You’ll bring a quality engineering…
Added 1 hour ago
Customer Experience Associate - Devonshire & Springbank
Scotiabank
London, ON
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Added 1 hour ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Added 1 hour ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Added 1 hour ago
PH
Clinical Supervisor - RPN
ParaMed Home Health Care
Huntsville, ON
- Full-time

Scotiabank

Customer Experience Associate - Devonshire & Springbank

London, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Requisition ID: 277279

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : London (ON)

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Provide friendly, efficient service by understanding customer needs, processing everyday banking transactions, and building lasting customer relationships. Identify straightforward sales opportunities and help customers use mobile and other digital banking options.

Requirements

Applicants should have customer service experience gained through work or community involvement, strong technical skills, and the ability to communicate clearly and solve customer needs. They should be comfortable with simple sales situations, work flexibly, and contribute positively to a team.

Skills

Customer Service
Relationship Building
Communication
Active Listening
Problem Solving
Sales
Teamwork
Technical Skills
Digital Banking
Mobile Banking Applications
Transaction Processing
Adaptability
Learning Agility

Benefits

Competitive Compensation
Benefits Package
Professional Development
Internal Training

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Customer Service
Canadian Banking
Branch Banking
Customer Relationships
Transaction Processing
Sales Opportunities
Digital Banking
Mobile Banking
Self-Service Banking
Customer Needs
Financial Goals
Target-Based Performance
Teamwork
Technology

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