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Added 12 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Vancouver, BC · Mount Pleasant Thrift Store
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 12 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Vancouver, BC · Mount Pleasant Thrift Store
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 12 mins ago
CT
Project Manager, Construction
Canadian Tire Corporation
Kitchener, ON · Quarry Park
- Full-time
Oversee all aspects of assigned projects from a Construction Department view, to meet the needs of internal and external stakeholders including the Associate Dealers (store operators).
Added 12 mins ago
AA
Commercial Account Manager
Advance Auto Parts
Longueuil, QC
- Full-time
Implement new Commercial Sales programs, as well as support current programs
Added 12 mins ago
TG
Reception + Retail Associates
Tommy Gun's Original Barbershop
Abbotsford, BC
- Part-time
Willingness to support teammates and contribute to a positive workplace
Added 12 mins ago
TG
Reception + Retail Associates
Tommy Gun's Original Barbershop
North Battleford, SK
- Full-time
As part of our Guest Services team, you'll help create a positive experience for every guest, support our barbers, and keep the front desk running smoothly.
Added 12 mins ago
TT
Associé / Associée de Magasin de Detail Temps Partiel Winners/Homesense - Place longueuil
The TJX Companies, Inc.
Longueuil, QC
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 12 mins ago
EO
Applications Associate
Easy Outsource
Toronto, ON
- Full-time
The Applications Associate is responsible for the accurate and timely processing of student applications to UK universities, including UCAS and specialist programmes such as Medicine,…
Added 12 mins ago
Financial Service Representative
Money Mart
Calgary, AB
…or through our mobile app, we focus on delivering practical support, clear information, and service that helps people and business owners move forward with…
Added 12 mins ago
Financial Service Representative
Money Mart
Peace River, AB
…or through our mobile app, we focus on delivering practical support, clear information, and service that helps people and business owners move forward with…
Added 12 mins ago
GT
Store Associate (Full-Time)
Giant Tiger
Cornwall, ON
- Full-time
Giant Tiger is proud to offer a Total Rewards package designed to support your financial security, health, and career growth. This includes competitive compensation for all employees, as…
Added 12 mins ago
GT
Hardgoods Associate (Part-Time)
Giant Tiger
Campbellford, ON
- Part-time
Giant Tiger is proud to offer a Total Rewards package designed to support your financial security, health, and career growth. This includes competitive compensation for all employees, as…
Added 12 mins ago
AS
Inside Sales Representative/Shipper (90023)
ABC Supply Co., Inc.
Sarnia, ON
- Full-time
…expansion into Canada, we are looking for a talented, Inside Sales Associate/Warehouse Material Handler to join our…
Added 12 mins ago
Seasonal Retail Sales Associate, Champlain Mall
Bell
Dieppe, NB
As a Sales Associate, you’ll be an expert in all things tech
Added 12 mins ago
Seasonal Retail Sales Associate, Place D'Orleans
Bell
Orleans, ON
Experience in Retail Sales, Customer Service or Hospitality is a definite asset
Added 12 mins ago
Retail Sales Associate, Greenwood
Bell
Greenwood, NS
Experience in Retail Sales, Customer Service or Hospitality is a definite asset
Added 12 mins ago
Seasonal Retail Sales Associate, St. Stephen
Bell
St. Stephen, NB
Experience in Retail Sales, Customer Service or Hospitality is a definite asset
Added 12 mins ago
NB
Wealth Associate
National Bank of Canada
Victoria, BC
- Full-time
A career as a Wealth Associate at National Bank is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help wealth advisors to…
Added 28 mins ago
CC
Assistant Store Manager
Canna Cabana
North Bay, ON
- $19.5 to $21.5 CAD / hour
- Full-time
Support SM and team members and provide positive and constructive feedback so that they grow professionally
Added 28 mins ago
CC
Retail Store Manager
Canna Cabana
North Bay, ON
- $50,000 CAD / year
- Full-time
Achieve high scores on the following measures related to Sales Associate Support - high retention of top talent and high team engagement scores
Added 28 mins ago
CC
Retail Sales Associate
Canna Cabana
Toronto, ON · Bathurst & Steeles, North York, ON
- $17.95 CAD / hour
- Part-time
Canna Cabana is actively seeking Part-Time Sales Associates who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and…
Added 28 mins ago
R(
Fashion Associate (Seasonal - Part time) - Outlet Collection Winnipeg
Reitmans (Canada) Ltée/Ltd
Winnipeg, MB
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 28 mins ago
TC
Associé / Associée de Magasin de Détail Temps partiel Winners/HomeSense – Carrefour Angrignon
TJX Companies
Montreal, QC
- Part-time
Added 28 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Calgary, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 28 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Brampton, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…

Scotiabank

Customer Experience Associate - Devonshire & Springbank

London, ON, Canada

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Applications open in a new tab.

Job details

Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Requisition ID: 277279

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : London (ON)

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Provide friendly, efficient service by understanding customer needs, processing everyday banking transactions, and building lasting customer relationships. Identify straightforward sales opportunities and help customers use mobile and other digital banking options.

Requirements

Applicants should have customer service experience gained through work or community involvement, strong technical skills, and the ability to communicate clearly and solve customer needs. They should be comfortable with simple sales situations, work flexibly, and contribute positively to a team.

Skills

Customer Service
Relationship Building
Communication
Active Listening
Problem Solving
Sales
Teamwork
Technical Skills
Digital Banking
Mobile Banking Applications
Transaction Processing
Adaptability
Learning Agility

Benefits

Competitive Compensation
Benefits Package
Professional Development
Internal Training

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Customer Service
Canadian Banking
Branch Banking
Customer Relationships
Transaction Processing
Sales Opportunities
Digital Banking
Mobile Banking
Self-Service Banking
Customer Needs
Financial Goals
Target-Based Performance
Teamwork
Technology

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