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Added 4 mins ago
GS
Business Development Manager – RMC Solutions
Giatec Scientific Inc.
Ottawa, ON
- Full-time
Comfort with technical products, and the drive to become an expert in ready-mix operations within your first year
Added 4 mins ago
SL
Senior Data Engineer
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Strengthen the organization’s understanding of user-level data and provide expert guidance on using it to generate actionable insights.
Added 19 mins ago
D
Senior Advisor, Full-Scope Cross-Sector Intrusion Testing
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
…offensive techniques and threat actors. You will serve as an expert leader in carrying out high-impact strategic offensive mandates and will play an influential role with everyone involved…
Added 19 mins ago
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Consultant, Digital Operations & Privacy
CIBC
Toronto, ON
- Full-time
…consult with the business on process improvements, leading the technical development to deliver high quality processes and procedures while ensuring compliance with CIBC requirements…
Added 19 mins ago
Financial Advisor - Bloorcourt Village (37.5 hours/week)
Scotiabank
Toronto, ON
Educating our customers, providing relevant insights and expert advice
Added 19 mins ago
Senior Manager and Team Lead, Credit Risk, Retail
Scotiabank
ON · Mississauga, ON
The incumbent manages the team by exercising expert credit judgement, providing quality credit exception decisions, and supporting team members in further development of credit skills. The…
Added 19 mins ago
Investment & Personal Banking Specialist - Mont St-Hilaire, QC - 12 month contract
Scotiabank
Mont-Saint-Hilaire, QC
Educate customers, providing relevant insights and expert advice
Added 19 mins ago
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AEDN - Mechanical Engineer / Ingénieur mécanique
Lamour
Montreal, QC
- Full-time
The Mechanical Engineer will serve as the technical expert responsible for evaluating, optimizing, and maintaining building systems across a diversified commercial real estate portfolio.…
Added 19 mins ago
Senior Production Designer
BIMM
Toronto, ON
…team work smarter, faster and more efficiently. You also bring expert-level Adobe skills across print, digital and motion, strong design judgement and meticulous attention to detail, with…
Added 19 mins ago
L
AEDN - Mechanical Engineer / Ingénieur mécanique
Lamour
Montreal, QC
- Full-time
The Mechanical Engineer will serve as the technical expert responsible for evaluating, optimizing, and maintaining building systems across a diversified commercial real estate portfolio.…
Added 19 mins ago
B
Senior Production Designer
BIMM
Toronto, ON
- Full-time
…team work smarter, faster and more efficiently. You also bring expert-level Adobe skills across print, digital and motion, strong design judgement and meticulous attention to detail, with…
Added 34 mins ago
Specialist - Engineering Change Analyst
L3Harris Technologies
ON · Waterdown, ON
Independently investigate and resolve engineering change, BOM and product configuration issues requiring consideration of multiple functions or technical inputs.
Added 34 mins ago
Senior Fullstack Developer (Python) - AI features team
AlayaCare
Montreal, QC
…connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your…
Added 34 mins ago
Senior Planner
Bechtel Corporation
Toronto, ON
Expert analytical and computer skills required.
Added 50 mins ago
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Braze Architect
EXL
Canada
- Full-time
Customer Engagement & CDP Architecture | Subject Matter Expert
Added 50 mins ago
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Tire Technician (Passenger Light Truck)
Tirecraft
Cambridge, ON
- $19 to $23 CAD / hour
- Full-time
Tirecraft is a proudly Canadian owned and operated expert in tires and automotive services. Tire technicians require technical expertise, problem-solving skills, attention to detail, and a…
Added 50 mins ago
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Tire Technician (Passenger Light Truck)
Tirecraft
Waterloo, ON
- $19 to $23 CAD / hour
- Full-time
Tirecraft is a proudly Canadian owned and operated expert in tires and automotive services. Tire technicians require technical expertise, problem-solving skills, attention to detail, and a…
Added 1 hour ago
DP
Talent Acquisition Specialist, Ontario Wood Products
Domtar Products
Thunder Bay, ON
- $65,000 to $78,000 CAD / year
…and hiring top talent across a diverse range of operational, technical, professional, and leadership roles. You will partner with hiring managers and HR leaders to develop innovative…
Added 1 hour ago
Senior Planner & Scheduler (Contract)
Trans Mountain
Calgary, AB
Bachelor’s degree in Engineering, Business, or a related field; equivalent technical diploma or commensurate work experience may be considered.
Added 1 hour ago
Financial Advisor - King & University, Toronto
Scotiabank
Toronto, ON
Educating our customers, providing relevant insights and expert advice
Added 1 hour ago
Director & Head, Global Capital Markets (GCM) Product, GCM Transformation - Toronto, ON
Scotiabank
Toronto, ON
Acts as business product lead and subject matter expert for assigned Capital Markets platforms and workflows across front, middle and back-office functions
Added 1 hour ago
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Bilingual Territory Manager MDS (Champlain ON, Outaouais/Abitibi QC)
BD
ON · Quebec, QC · CAN Québec - Boulevard du Parc Technologique
- Full-time
Work closely with the BD Clinical and Sales Teams to provide clinical end users with technical and best practice solutions
Added 1 hour ago
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Specialist - Cable Routing and Low-Voltage Systems
AtkinsRéalis
Montreal, QC
- Full-time
…transit, railway, and infrastructure projects. Reporting to the Technical Lead or Project Director, you will serve as a technical expert in the design and integration of cable routing…
Added 1 hour ago
TO
Specialist, Cybersecurity and Resilience
Town of Caledon
Caledon, ON
- Full-time
…Recovery Plan, and Incident Response Plan. This role also provides expert knowledge for securing the production environment against unauthorized access and integrity violations of the…
Added 1 hour ago
MD
Lead Analyst, Statistical Sampling - State Prog Admin Coordinator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
This position will serve as the highest-level technical subject matter expert on statistics, sampling, identifying sampling software and licensing, presenting to management, and supporting…

Scotiabank

Customer Experience Associate - Devonshire & Springbank

London, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Requisition ID: 277279

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : London (ON)

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

Provide friendly, efficient service by understanding customer needs, processing everyday banking transactions, and building lasting customer relationships. Identify straightforward sales opportunities and help customers use mobile and other digital banking options.

Requirements

Applicants should have customer service experience gained through work or community involvement, strong technical skills, and the ability to communicate clearly and solve customer needs. They should be comfortable with simple sales situations, work flexibly, and contribute positively to a team.

Skills

Customer Service
Relationship Building
Communication
Active Listening
Problem Solving
Sales
Teamwork
Technical Skills
Digital Banking
Mobile Banking Applications
Transaction Processing
Adaptability
Learning Agility

Benefits

Competitive Compensation
Benefits Package
Professional Development
Internal Training

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Customer Service
Canadian Banking
Branch Banking
Customer Relationships
Transaction Processing
Sales Opportunities
Digital Banking
Mobile Banking
Self-Service Banking
Customer Needs
Financial Goals
Target-Based Performance
Teamwork
Technology

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