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Added 51 mins ago
Retail Store Associate,Seasonal Part Time, Winners-Sierra Springs
TJX Canada – Winners, Marshalls, HomeSense
Airdrie, AB
Part-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 1 hour ago
Retail Store Associate Temporary Winners/HomeSense
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
Part-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 1 hour ago
RetailStore associate, full time, Winners-Sierra Springs
TJX Canada – Winners, Marshalls, HomeSense
Airdrie, AB
Full-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 1 hour ago
Retail Store Associate Part Time Temporary Winners - Heritage
TJX Canada – Winners, Marshalls, HomeSense
Calgary, AB
Part-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 1 hour ago
Temporary Sales Support Associate
Coach
Burlington, ON
Part-time
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 2 hours ago
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…operations across the full study lifecycle. Reporting to the Associate Director (scientific) and the CORE Manager (administrative), the incumbent will support Principal Investigators with…
Added 2 hours ago
Research Associate
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
Department / Research Program: CHHD – Child Health and Human Development
Added 2 hours ago
Procurement Site Associate VAI - Toronto
2025 Sanofi Device Innovation Challenge
Toronto, ON
Full-time
Position Title: Procurement Site Associate VAI - Toronto
Added 6 hours ago
Bilingual Analyst - Special Investigations Unit (ON)
Echelon Insurance
Mississauga, ON
Full-time
At CCG, we are committed to delivering an exceptional Associate experience. We offer:
Added 6 hours ago
Retail Store Associate Marshall's Garden City
TJX Canada – Winners, Marshalls, HomeSense
Richmond, BC
Part-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 7 hours ago
Retail Store Associate Part Time Winners - The Junction Shopping Centre
The TJX Companies, Inc.
Mission, BC
Part-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 7 hours ago
Retail Store Seasonal Part-time Associate - Marshalls - Prairie Mall
TJX Canada – Winners, Marshalls, HomeSense
Grande Prairie, AB
Part-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 7 hours ago
Retail Store Coordinator Full time Winners- Laurentian Valley
TJX Canada – Winners, Marshalls, HomeSense
Pembroke, ON
Full-time
Comprehensive training and development resources designed to help you learn, grow, and succeed.
Added 7 hours ago
Retail Store Associate Temporary Part Time HomeSense Wheeler Park Centre
TJX Canada – Winners, Marshalls, HomeSense
Moncton, NB
Part-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 7 hours ago
Retail Store Associate Temporary HomeSense - Brentwood
TJX Canada – Winners, Marshalls, HomeSense
Calgary, AB
Part-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 7 hours ago
Sales Associate II
Coach
Richmond, BC
Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 7 hours ago
Retail Store Associate Temporary Winners/HomeSense
The TJX Companies, Inc.
Mississauga, ON
Part-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 8 hours ago
Retail Store Associate Part Time Winners Duncan Mall
TJX Companies
Cowichan 1, BC · Duncan, British Columbia
Part-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 8 hours ago
WINNERS/HOMESENSE Vaughan Mills Part-time associate
TJX Companies
Vaughan, ON
Part-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 8 hours ago
Retail Store Associate Part Time Seasonal Winners-Sunridge Mall
TJX Companies
Calgary, AB
Part-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 8 hours ago
Retail Store Associate Part Time WINNERS Tillicum Mall
TJX Companies
Victoria, BC
Part-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 8 hours ago
Retail Store Associate Full Time Winners
TJX Companies
Orillia, ON
Full-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 9 hours ago
RetailStore associate, full time, Winners-Sierra Springs
The TJX Companies, Inc.
Airdrie, AB
Full-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 9 hours ago
Retail Store Associate Marshall's Garden City
The TJX Companies, Inc.
Richmond, BC
Part-time
Training and development resources that are designed to help you learn, grow, and succeed.
Added 9 hours ago
Retail Store Associate Part Time Temporary Winners - Heritage
The TJX Companies, Inc.
Calgary, AB
Part-time
Training and development resources that are designed to help you learn, grow, and succeed.

Scotiabank

Customer Experience Associate - Dufferin & Major Mackenzie (22.5 Hours/Week)

ON, Canada
Maple, ON, L6A 4K5, Canada

Apply by: Oct 2, 2026
Posting language: English
Posted: Sep 25, 2026

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Applications open in a new tab.

Original job description

Requisition ID: 274924

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : Maple

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch, processing daily transactions and nurturing customer relationships. They are responsible for identifying sales opportunities and assisting clients with mobile banking applications.

Requirements

Candidates must have proven customer service skills and the ability to work in a target-based environment. Strong technical skills and availability for a flexible schedule are required to succeed in this role.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Financial services
Transaction processing
Technology proficiency

Benefits

Competitive compensation
Benefits package
Professional development
Internal training

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Mobile Banking
Relationship Management
Transaction Processing
Customer Service
Retail Banking
Branch Operations

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