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Added 1 min ago
PC
Assistant Store Manager - Full-Time
PVH Corp.
London, ON
- Full-time
…are based on what PVH reasonably believes that it will pay an associate for their base salary for said position at the time of the posting. Individual compensation will ultimately be…
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C
Senior Analyst/Associate, Corporate Development
Corix
Vancouver, BC
- Other
The Senior Analyst / Associate, Corporate Development will be a key member of the Corporate Development team, supporting the origination, evaluation, development, and execution of…
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Retail Sales & Delivery Associate
Fire & Flower Inc.
Waterloo, ON
The Retail Sales & Delivery Associate plays a dual role in delivering a consistent and elevated guest experience across both the retail floor and scheduled deliveries. This position is…
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E-Commerce Shipping Associate
Sporting Life Group
Markham, ON
As an eCommerce Shipping Associate, you’ll play a crucial role in ensuring online orders are processed, packed, and shipped accurately and on time. At Sporting Life, we’re committed to…
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Sales Associate - Softgoods
Sporting Life Group
Markham, ON
As a Sales Associate, you will help customers embrace the sporting life by connecting them with gear that fits both their performance goals and personal style. Through active listening,…
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Bulk File & Manual Statements Insertion Associate
Symcor
Calgary, AB
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TF
Field Service Engineer III (Analytical Instrumentation) Calgary Remote
Thermo Fisher Scientific
Calgary, AB
- Full-time
Diploma, Associate's degree, Bachelor's degree, or equivalent experience in Chemistry, Electronics, Engineering Technology, Physical Sciences, or a related technical discipline.
Added 1 min ago
NB
Seasonal Retail Sales Associate
New Balance
Ottawa, ON
- Part-time
…meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold…
Added 1 min ago
NB
Retail Sales Associate PT (Seasonal)
New Balance
Niagara-on-the-Lake, ON
- Part-time
…meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold…
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T
Specialized Market Risk Associate (5375)
TD
Toronto, ON
- Full-time
We are seeking an experienced and highly skilled Specialized Market Risk Associate to join our dynamic Market Risk Management team. The successful candidate will play a pivotal role in…
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TE
Field Work Planner
TC Energy
Airdrie, AB · Rocky Mountain House, AB · Rocky Mtn. House Office
- Full-time
Technical school graduation or associate degree
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BD
24-Sales Associate | Part time
Bain Dépôt
Barrie, ON
- Part-time
We are currently looking for a Parti-Time Sales Associate to join the team at our London store.
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Associate Marketing Specialist Intern – Winter 2027 | Stagiaire associé en marketing - hiver 2026
McKesson
Montreal, QC
- Full-time
…Canada, and an automation solutions leader in the US market. The Associate Marketing Specialist Intern is a marketing generalist role that will provide exposure to various aspects of the…
Added 1 min ago
WC
(CAN) Overnight Associate
Walmart Canada
Drummondville, QC
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 1 min ago
C1
Senior Data Engineer, Microsoft Fabric - 6 month contract-(Hybrid)
Central 1
Vancouver, BC
- $85 to $100 CAD / hour
- Contract
DP-700 (Microsoft Certified: Fabric Data Engineer Associate) Fabric certification.
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S
Human Resources Manager
SMARTFOX
ON · Ontario, Canada
- $80,000 to $100,000 CAD / year
- Full-time
HR Generalist / Associate HR Manager - 0-3 years : Employee inquiries, onboarding, HRIS data, leave and benefits administration, and supporting investigations, learning with a dedicated…
Added 1 min ago
BV
SALES ASSOCIATE
Bikini Village
Halifax, NS
- Full-time
Added 1 min ago
LC
Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
Added 1 min ago
BV
SEASONAL ASSOCIATE
Bikini Village
Halifax, NS
- Full-time
Added 1 min ago
C1
Senior Data Engineer, Microsoft Fabric - 6 month contract-(Hybrid)
Central 1
Toronto, ON
- Contract
DP-700 (Microsoft Certified: Fabric Data Engineer Associate) Fabric certification.
Added 1 min ago
BV
SALES ASSOCIATE
Bikini Village
AB · Edmonton, AB
- Full-time
Added 1 min ago
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Sales & Service Lead (Full-Time) - Royalmount
ALO
Montreal, QC
- Full-time
Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader
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D
CST Associate- November 2026
Dialectica
Montreal, QC
- Full-time
The Client Service Team is the revenue epicentre of our business. As an Associate in the CST, you will need to think quickly and critically, conduct high-level research into industries and…
Added 1 min ago
DI
Investment & Strategy Analyst, Commercial Due Diligence
Dedale Intelligence
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
A clear career path: Analyst, Associate, Senior Associate, Associate Manager, Manager.
Added 1 min ago
WC
(CAN) Team Leader Operations - Shipping II - Sunday to Wednesday Afternoons - 6 month contract
Walmart Canada
Mississauga, ON
- Contract

Scotiabank

Customer Experience Associate - Findlay Creek (22.5 hours/week)

Ottawa, ON, K1T 0K8, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 26, 2026

Original job description

Requisition ID: 277447

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : Ottawa

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch by processing daily transactions and building long-standing customer relationships. They also identify sales opportunities and assist clients in adopting mobile and digital banking technologies.

Requirements

Candidates should possess proven customer service skills and the ability to explain complex financial concepts in a simple, relatable manner. A flexible schedule and strong technical proficiency to promote self-service banking options are required.

Skills

Customer service
Relationship building
Transaction processing
Sales
Technical skills
Digital banking
Communication
Problem solving
Adaptability
Teamwork

Benefits

Competitive compensation
Professional development
Internal training
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Retail Banking
Digital Banking
Sales
Customer Service
Relationship Management
Transaction Processing
Mobile Banking
Self-service Banking
Branch Operations
Communication Skills
Technical Proficiency

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