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Added 11 mins ago
TT
Retail Store Associate Part Time Winners Lynn Valley Mall
The TJX Companies, Inc.
North Vancouver, BC
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 26 mins ago
S
Seasonal Associate
Sephora
Ottawa, ON
- $19.2 to $22.6 CAD / hour
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 26 mins ago
MP
Sales Support Associate
Mastronardi Produce
Kingsville, ON
- Full-time
Our Kingsville Head Office Location is currently seeking a Sales Support Associate to join our Sales team. The essential function of this position is to assist the Sales Team with order…
Added 26 mins ago
TW
Associate Franchise Operations Manager (Quebec)
The Wendy's Company
Quebec, QC
- $85,000 to $145,000 CAD / year
- Full-time
The Franchise Operations Associate is knowledgeable of the training needs of the organization. Provides feedback to franchise training manager to conduct the classes needed. Partners with…
Added 42 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Barrie, ON
- Part-time
…focusing on improving product flow from the backroom to the sales…
Added 42 mins ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 42 mins ago
SD
Beauty Specialist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Cambridge, ON
- Part-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 42 mins ago
W
(CAN) Associé de nuit
Walmart
Drummondville, QC
- Part-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 42 mins ago
W
Overnight Associate
Walmart
Huntsville, ON
- Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 42 mins ago
Restaurant Manager - Trenton South Onroute (Tim Hortons) (Contract)
Careers at ONroute
Quinte West, ON
…accountable and responsible for effectively managing the day-to-day operations of their assigned brand(s). Reporting to the General Manager (or Associate General Manager), you will…
Added 42 mins ago
TS
Store Associate
The Salvation Army in Canada
Ottawa, ON
- Full-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 57 mins ago
GF
Customer Service Representative (Motivator) - Fort Saskatchewan Southpointe Centre
GoodLife Fitness
Fort Saskatchewan, AB
- Full-time
The Motivator role is critical to the success of our GoodLife Fitness Clubs. A Motivator is typically the first Associate a Member or Potential Member interacts with upon arrival to the…
Added 1 hour ago
Sales Associate
EssilorLuxottica Group
Port Coquitlam, BC · Coquitlam, BC
The Sales Associate creates exceptional value in the lives of patients by delivering outstanding eye care right in your neighborhood. Join our team and hone your selling and consultative…
Added 1 hour ago
Customer Experience Associate - Spruceland Branch, Prince George, BC(15Hours/Week)
Scotiabank
Prince George, BC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 hour ago
Customer Experience Associate - Queen Mary (15 hours/week)
Scotiabank
Montreal, QC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 hour ago
Customer Experience Associate - Findlay Creek (22.5 hours/week)
Scotiabank
Ottawa, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 hour ago
Customer Experience Associate - Sheppard & Bathurst Branch, ON (30 hours/week)
Scotiabank
Toronto, ON · North York, ON
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and…
Added 1 hour ago
NO
Sales Associate (Part-Time) - Vaughan Mills
Nestle Operational Services Worldwide SA
AB · Concord, AB
- Part-time
…brand while delivering exceptional customer service, driving sales and achieving sales…
Added 1 hour ago
Sales Associate
Laura Canada
Saint-Sauveur, QC
The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships…
Added 1 hour ago
JI
Customer Service Associate
J.D. Irving, Limited
St. John's, NL
- Part-time
Process customer transactions, sales, and refunds through cash registers
Added 1 hour ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Bathurst, NB
- Part-time
To maximize sales of beauty products and services sold by Shoppers Drug Mart
Added 1 hour ago
W
(CAN) Overnight Associate
Walmart
Sherwood Park, AB
- Part-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 1 hour ago
TT
Assistant Store Manager in Training HomeSense Hyde Park
The TJX Companies, Inc.
Toronto, ON
- Full-time
…store functions, including merchandising, customer service, and operations. Your training will support the achievement of store sales goals, expense management, shrink reduction, damage…
Added 1 hour ago
A
Seasonal Sales Associate
Ardene
Kingston, ON
- Part-time
The Seasonal Sales Associate provides outstanding customer service, merchandises, generates and processes sales as well as maintains the store’s cleanliness and appearance.
Added 1 hour ago
T
Client Service Associate, Financial Planning
TD
Montreal, QC
- Full-time
The Financial Planning Client Service Associate provides a high level of dedicated sales and service support to TD Wealth Financial Planners by providing them with assistance in the three…

Scotiabank

Customer Experience Associate - Findlay Creek (22.5 hours/week)

Ottawa, ON, K1T 0K8, Canada

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Job details

Posting language: English
Posted: Oct 26, 2026

Original job description

Requisition ID: 277447

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : Ottawa

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch by processing daily transactions and building long-standing customer relationships. They also identify sales opportunities and assist clients in adopting mobile and digital banking technologies.

Requirements

Candidates should possess proven customer service skills and the ability to explain complex financial concepts in a simple, relatable manner. A flexible schedule and strong technical proficiency to promote self-service banking options are required.

Skills

Customer service
Relationship building
Transaction processing
Sales
Technical skills
Digital banking
Communication
Problem solving
Adaptability
Teamwork

Benefits

Competitive compensation
Professional development
Internal training
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Retail Banking
Digital Banking
Sales
Customer Service
Relationship Management
Transaction Processing
Mobile Banking
Self-service Banking
Branch Operations
Communication Skills
Technical Proficiency

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