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Added 17 mins ago
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Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Rivière-Saint-Jean, QC
- Full-time
Nation’s leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment. Our primary purpose is to…
Added 32 mins ago
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Channel Specialist
ABB
Milton, ON
- Full-time
· At least 5 years of experience in product management, channel management, business development, or a related commercial role.
Added 47 mins ago
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Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Montreal, QC
- Full-time
Nation’s leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment. Our primary purpose is to…
Added 47 mins ago
RFP Manager, Government (18-month Contract)
Geotab
Burnaby, BC · Oakville, ON
Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and…
Added 47 mins ago
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Senior Partnerships Manager - Toronto
Teamtailor
Toronto, ON
- Full-time
…role that combines tech and channel partnerships to drive real commercial impact in Canada. This is a builder's role with serious revenue upside, you'll take Teamtailor's global…
Added 1 hour ago
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Senior Design Engineer
Svante
Burnaby, BC
- Full-time
Svante is a rapidly growing clean energy technology company making commercial-scale carbon capture and removal a reality and enabling global industries to play offense in the fight against…
Added 1 hour ago
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Senior Plant Process Engineer
Svante
Burnaby, BC
- Full-time
Svante is a rapidly growing clean energy technology company making commercial-scale carbon capture and removal a reality and enabling global industries to play offense in the fight against…
Added 1 hour ago
AA
Flight Physics Integrator / Intégrateur physiques du vol
Airbus Aircraft
Montreal, QC
- Full-time
The A220 commercial aircraft Programme is looking for a New Development Flight Physics Integrator to join our engineering team based in Mirabel (Québec, Canada).
Added 2 hours ago
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Responsable de la gestion des fournisseurs / Supplier Chain & Quality management
Airbus Aircraft
Montreal, QC
- Full-time
The A220 commercial aircraft Programme is looking for 1 to join our Supply Chain Quality Manager (SCQM) team based in Mirabel (Québec, Canada), where you will work jointly with the Airbus…
Added 2 hours ago
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Home Modification Contract Specialist
WCB-Alberta
AB · Edmonton - Millard Health
- Full-time
Minimum 5 years of project management experience in residential and commercial construction/renovation.
Added 2 hours ago
TO
Police Officer
Town of Woodstock
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
…calls for service, directing traffic, checking residential and commercial properties for security, participating in community-oriented policing projects and crime prevention activities,…
Added 2 hours ago
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Project Engineer
Deep Sky
AB · Alberta, Canada
- Full-time
…from the atmosphere. We are actively working on a series of commercial scale facilities across Canada - come build with…
Added 2 hours ago
CC
Director of Business Development
Creative Clicks
Toronto, ON
- Full-time
Creative Clicks is accelerating its North American commercial growth, and we're looking for an experienced Director of Business Development to help build the next stage of our operation.
Added 2 hours ago
AU
Security Guard – Mall
Allied Universal
Toronto, ON · Etobicoke, ON
- $20 CAD / hour
- Full-time
Minimum 2–3 years of security experience, preferably within a shopping centre, retail, commercial, or customer-service-focused environment.
Added 2 hours ago
MC
Senior Marketing Manager
MMC Corporate
Toronto, ON
- Other
…teams to strengthen market and brand presence and support key commercial priorities that drive…
Added 2 hours ago
NG
SCHOOL FOOD WORKER
Nunatsiavut Government
Rigolet, NL
- Full-time
Added 2 hours ago
NG
SCHOOL FOOD WORKER
Nunatsiavut Government
Nain, NL
- Full-time
Added 2 hours ago
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Specialized Account Executive- Simulation- Hybrid
Siemens Digital Industries Software
Montreal, QC
- Full-time
Prepare and deliver accurate quotations, proposals, and contracts, proactively addressing commercial and legal issues while taking responsibility for deal closure.
Added 2 hours ago
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Courier Driver
Armour Transportation Systems
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Added 2 hours ago
SD
Specialized Account Executive- Simulation- Hybrid
Siemens Digital Industries Software
Toronto, ON
- Full-time
Prepare and deliver accurate quotations, proposals, and contracts, proactively addressing commercial and legal issues while taking responsibility for deal closure.
Added 2 hours ago
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Senior Technical Sales & Business Development Manager
AQYR
Montreal, QC
- Full-time
Our client is seeking an experienced Senior Technical Sales professional to drive commercial growth and develop strategic customer relationships across the North American mining industry.
Added 3 hours ago
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Personal Banker Trainee
TD
Calgary, AB
- Full-time
Added 3 hours ago
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Category Activation Manager / Cheffe Activation des catégories
L'Oréal
Montreal, QC
- Full-time
Build compelling commercial selling stories and assortment master plans, translating shopper data and Revenue Growth Management (RGM) guidelines into actionable customer frameworks.
Added 3 hours ago
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Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Develop robust revenue, margin, cost, and headcount forecasts based on operational and commercial drivers.
Added 3 hours ago
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VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Collaborate with FP&A, Operations, Commercial, Supply Chain, Manufacturing, Procurement, Tax, Treasury, and Human Resources to improve enterprise performance.

Scotiabank

Customer Experience Associate - Findlay Creek, On (15 hours)

Ottawa, ON, K1T 0K8, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 13, 2026

Original job description

Requisition ID: 276093

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package

Location(s): Canada : Ontario : Ottawa

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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More about this job

Responsibilities

The Customer Experience Associate acts as the face of the branch, processing daily transactions and building long-standing customer relationships. They are responsible for identifying simple sales opportunities and assisting clients with mobile banking applications.

Requirements

Candidates should have proven customer service skills and the ability to work in a target-based environment. Strong technical proficiency and the ability to explain complex concepts simply are required for this role.

Skills

Customer service
Relationship building
Sales
Technical skills
Digital banking
Communication
Problem solving
Transaction processing
Financial goal setting
Team collaboration

Benefits

Competitive compensation
Professional development
Internal training
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Banking
Financial Services
Sales
Digital Banking
Relationship Management
Transaction Processing
Customer Service
Branch Banking
Mobile Banking
Target-based
Professionalism
Technical Skills
Retail Banking

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